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Roseskinco

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Pennsylvania
1 review
0 helpful votes
Follow Gilmara N.
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Good, but late delivery
April 27, 2022

The product is good, and I just used it once. I feel a little bit warm over the use, but I think it is ok.
My complaint is about how long I need to wait to have it. I bought it on Mar/28 and received it on Apr/18, compared with Amazon, which I use to receive the next day.

Date of experience: April 27, 2022
Portugal
1 review
0 helpful votes
Follow Luana N.
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Honestly i was a little worried beacuse of the amount of days that would take my delivery to arrive (to Portugal), but it came on time (and you can track down your delivery, which is a +) and i coudn`t be more satisfied with the product, now let`s hope it really works!

Date of experience: June 28, 2021
Texas
1 review
1 helpful vote
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Yikes
May 27, 2022

I used afterpay for a bundle of the Lumi and the shaver.
Their shipping took so long, that I made all 4 payments before I even received the product. They didn't let me know it would be delivered in two deliveries, so i thought i only received half the package.
I have used the shaver so far and am fairly disappointed how hard you have to push on your skin for it to work. Spent 20 min on my legs and still missed spots.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Counting days to return
November 10, 2022

I've used this device 11 times already. No results. Zero. Also, the light flash is delayed sometimes - I have to push the button several times to have a flash. I really wanted to like it. But I will wait

Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2022
Pennsylvania
1 review
0 helpful votes
Follow Ashley G.
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Great customer service
April 19, 2022

I sent an email inquiring about the tracking status and had a quick response. Then I received a follow up with updated information about the shipment. Totally unexpected. Then I got another email about delivery. Great customer service.

Date of experience: April 19, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Charlene Z.
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My item was ready for delivery last thursday May 6,2021. The delivery man asked for the location and i sent it to him. But he never arrive or contact me. When I called him, he told me he is already far from my location. And he will deliver on saturday. Yesterday, i called him he said he is on rest day and don't know who will deliver it. I keep on calling them to update and they kept on delaying the delivery. Today I called again because they might forget again to deliver it.

Date of experience: May 9, 2021
Israel
1 review
0 helpful votes
Follow Duaa Y.
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Easy to order..
June 28, 2021

Easy to order. I wanted to use the laser hair removal method and I saw the advertisement on Snapchat and how the people reviewed it that it's easy and affective solution so I decided to try it and I'm using it now and waiting for the results

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Was easy to purchase the product. Instructions on how to use the machine were not included in my box. It was just the machine and the plug. Received it one week ago, used it once and very easy to use.

Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2021
AE
1 review
0 helpful votes
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My experience with roseskinco is so good
December 28, 2022

My experience with roseskinco is so good. I have been using it for almost 3 weeks in a row, and i am very much happy with the product. The hairs of my hand are decreasing so fast. While for the legs it's taking time. But i am so happy.

Date of experience: December 28, 2022
Oregon
1 review
0 helpful votes
Follow Kelly G.
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I'm not looking to be negative, my opinion really doesnt mean anything "wrong", I was excited for this purchase until I noticed it WILL be shipped from China. I would of canceled my purchase but it was already in transition, it felt like it would be a huge inconvenience for anyone to correct my issue. I am interested in the product but I would of rather known that it's coming from China. Maybe later through time my opinion could end up more positive but we shall see!

Roseskinco attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2021
Maryland
1 review
0 helpful votes
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Great product!
May 14, 2022

I just finished my 3rd week using this laser. So far, I am loving it. I can tell that it should be effective. There is already a reduction in how my hair grows. I anticipate seeing a big reduction by the end of 12 weeks and then looking forward to monthly use. It is easy to use. I have only gone up to level 2 so far. I plan to increase to level 3 next week and stay there for a few weeks. It does get warm but isn't super painful. I am sure it will be less comfortable I increase the intensity but after waxing, I will learn to handle it. For the price, you cannot beat the results. This device is less expensive than a session of waxing. I gave it a try because of the price and though I love waxing, I had that I have to have hair growth. I cannot deal with that in the summer months. So grateful for this!

Date of experience: May 14, 2022
Arizona
1 review
0 helpful votes
Follow Morgan K.
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The only downside I've encountered so far is the roseskinco device not lasting long enough for leg, armpit, face, and bikini area altogether- after doing the legs armpit and face the device needed to be charged for longer or require a longer cool down.

Date of experience: May 14, 2021
North Carolina
1 review
0 helpful votes
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The shipping was extremely slow, but their website and the order confirmation number both state that there are delayed shipping times so I wasn't too upset with that. It took about a month to get here, I emailed customer service just to check in, they were very nice, helpful, and responded in a timely manner. The packaging was good quality, nothing was damaged. I haven't really used it but one time since I got it (2days ago) so I can't comment on how well the Lumi works, but excited to see!

Date of experience: April 17, 2022
California
1 review
0 helpful votes
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Lumi Rose Co is decent so far
June 14, 2022

I've barely recieved my item about a couple weeks ago and I started using it. I do see a slight difference but bothing major just yet. It will take time and some process to slowly see the results. I will update soon later on

Date of experience: May 15, 2022
South Carolina
1 review
0 helpful votes
Follow Emerald A.
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I selected paypal to quickly enter my card information and then selected afterpay and it appears that paypal had already taken all the money out of my account. This should really get fixed and I hope I don't get charged twice.

Date of experience: July 30, 2022
GB
2 reviews
3 helpful votes
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Lumi IPL handset
April 24, 2022

This was my first experience with roseskinco and I have to say it was a great one! The ordering process was very quick and easy, the website is really simple and cute. I received my order on time and the packaging was great. No damage or anything.

Date of experience: April 24, 2022
Oklahoma
1 review
0 helpful votes
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Lumi gets extremely hot
June 1, 2022

I've used it twice and although I believe it is too soon to see results it is concerning how HOT the device gets when in use. I am not able to use the Lumi for more than 15 minutes at a time because the device burns my hand.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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Very good experience
April 23, 2022

I just received my lumi and have only used it once. I have gotten laser hair removal at a clinic years ago and i was very scared because it was very painful. I was initially scared to use this but knowing that i have the control to adjust it gives me relief. It was not painful at all and very easy to use. I totally recommend

Date of experience: April 23, 2022
Ohio
1 review
1 helpful vote
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Received, but not working properly!
April 10, 2022

I received the Lumi IPL Hair Removal handset fairly quickly. It was packaged well, I was super excited to start using it... but it is not working as it should. It does turn on, but I can't change the intensity level, I can't change to a different light pulse setting, and the light pulse completely stops working after about 20-25 zaps. So, I will be putting in a call to customer service to see what can be done.

Date of experience: April 10, 2022
Nevada
1 review
0 helpful votes
Follow KAREN M.
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Shipping issues
May 14, 2022

I ordered this on 3/15 and just got it this week... about April 10. Th It wasn't even sent out until I called to inquire and cancel the order since they dropped the ball. I was told that wasn't possible since it was processed (and sitting there). Disappointed in the company. I will start to use it and see how it works but I am not as excited as I was. Perhaps I'll feel differently once I start using it.

Date of experience: April 14, 2022

Overview

Roseskinco has a rating of 3.2 stars from 880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roseskinco most frequently mention customer service, shopping experience and hair removal. Roseskinco ranks 11th among Beauty Products sites.

service
110
shipping
23
returns
10

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11,290 reviews