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The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
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Took one month for item to be received.
Expected it to have a plant in it because there was no language to suggest otherwise.
The pot is TINY, virtually doll sized. Fits in palm of my hand.
And to think I paid over $40 for it.
NEVER AGAIN will I order from this site.
Very very low quality product for the price. Probably won't order from this company again
We appreciated the packaging and nice presentation.
The item comes from outside the country, which is fine but the tracking information is only good until it gets into the country. After that there is no information on where the package is until it arrives at your door, and when I inquired about the tracking I was told be patient.
The light didn't work so that's not fun but can't do much cause can't get another one before Christmas
Never got my item after 28 days in transit & they won't do anything about it. Their response? "Wait patiently" TERRIBLE! Do NOT order
Wonderful! Second order from them! More than met my expectations!
Exceeded my expectations. The necklace is fabulous! I will be buying again. I'm so excited to gift it to my daughter for her upcoming event.
The binding was broken, the rings were bent when I finally received it after over a month long wait. The recipe pages are not long enough to write instructions & there are no dividers. I want my money back.
Looks like an amazing product. Its a beautiful piece and I hope my Mother in Law loves her Christmas gift
Looks like an amazing product. Will rate once recieved!
The product I ordered took three weeks to arrive and when it did it looked absolutely NOTHING like the photo of the item I thought I was purchasing. Cheap garbage is what I got. It was supposed to be a gift, but I was too embarrassed to give it to them, so it was a total waste of $80!
I enjoyed shopping on their website and ordering my moms birthday gift.
It's been over a month without my order. Very upsetting.
Ordered an item paid $25.00 for 2 day delivery received item 3 weeks later item was smaller than what I ordered will never buy from this company again total waste of time and money
I ordered 2 cookbooks with papers. One for my mother and one for myself
Product I ordered appeared a much lower quality than shown on the website. When I e-mailed the customer service contact provided, I received no response.
This is the perfect gift to go in nanas house with all her grandchildren on it!
Placed an order for product and it took around three weeks to get the order instead of about a week and a half as advertised at the time. When received the product corners were slightly dented and damaged, but not enough to return.