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RoseFeelsReviews 3,689

2.3

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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
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4,238 reviews

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Indiana
1 review
0 helpful votes
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No more orders
December 17, 2023

Took one month for item to be received.
Expected it to have a plant in it because there was no language to suggest otherwise.
The pot is TINY, virtually doll sized. Fits in palm of my hand.
And to think I paid over $40 for it.
NEVER AGAIN will I order from this site.

Date of experience: December 10, 2023
Wisconsin
1 review
0 helpful votes
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Low quality
December 17, 2023

Very very low quality product for the price. Probably won't order from this company again

Date of experience: December 10, 2023
Washington
1 review
0 helpful votes
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We appreciated the packaging and nice presentation.

Date of experience: December 9, 2023
Colorado
1 review
0 helpful votes
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The item comes from outside the country, which is fine but the tracking information is only good until it gets into the country. After that there is no information on where the package is until it arrives at your door, and when I inquired about the tracking I was told be patient.

Date of experience: December 9, 2023
Tennessee
1 review
0 helpful votes
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Ok
December 16, 2023
Updated review

The light didn't work so that's not fun but can't do much cause can't get another one before Christmas

Date of experience: December 9, 2023

Great stuff
November 11, 2023
Previous review

Great stuff

Date of experience: November 11, 2023
North Carolina
1 review
0 helpful votes
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Never got my item after 28 days in transit & they won't do anything about it. Their response? "Wait patiently" TERRIBLE! Do NOT order

Date of experience: December 9, 2023
Pennsylvania
1 review
0 helpful votes
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Gorgeous!
December 9, 2023
Updated review

Wonderful! Second order from them! More than met my expectations!

Date of experience: December 9, 2023

Gorgeous!
April 19, 2023
Previous review

Exceeded my expectations. The necklace is fabulous! I will be buying again. I'm so excited to gift it to my daughter for her upcoming event.

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Horrible product
December 15, 2023

The binding was broken, the rings were bent when I finally received it after over a month long wait. The recipe pages are not long enough to write instructions & there are no dividers. I want my money back.

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
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Absolutely Beautiful
December 8, 2023
Updated review

Looks like an amazing product. Its a beautiful piece and I hope my Mother in Law loves her Christmas gift

Date of experience: December 8, 2023

Looks like an amazing product..
November 10, 2023
Previous review

Looks like an amazing product. Will rate once recieved!

Date of experience: November 10, 2023
Kansas
1 review
0 helpful votes
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Ordered a neclace
December 8, 2023

The printing was a little small. It's hard to read the names

Date of experience: December 8, 2023
North Carolina
1 review
0 helpful votes
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Absolute garbage
December 15, 2023

The product I ordered took three weeks to arrive and when it did it looked absolutely NOTHING like the photo of the item I thought I was purchasing. Cheap garbage is what I got. It was supposed to be a gift, but I was too embarrassed to give it to them, so it was a total waste of $80!

Date of experience: December 8, 2023
Virginia
1 review
0 helpful votes
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Meh
December 15, 2023

Would not buy again. Product was lower quality and did not deserve the price I paid. Shipping took forever.

Date of experience: December 8, 2023
New Jersey
1 review
0 helpful votes
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Wonderful experience
December 7, 2023

I enjoyed shopping on their website and ordering my moms birthday gift.

Date of experience: December 7, 2023
Texas
1 review
0 helpful votes
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Beautiful
December 14, 2023

We love our family piece. It is a beautiful way to celebrate our 13 years together and all the love we have created.

Date of experience: December 7, 2023
Kansas
1 review
0 helpful votes
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It's been over a month without my order. Very upsetting.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Don't bother with this company
December 14, 2023

Ordered an item paid $25.00 for 2 day delivery received item 3 weeks later item was smaller than what I ordered will never buy from this company again total waste of time and money

Date of experience: December 7, 2023
Arizona
1 review
0 helpful votes
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Haven't received my 2 orders.
December 14, 2023

I ordered 2 cookbooks with papers. One for my mother and one for myself

Date of experience: December 7, 2023
New Jersey
1 review
0 helpful votes
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Poor quality and customer service
December 14, 2023

Product I ordered appeared a much lower quality than shown on the website. When I e-mailed the customer service contact provided, I received no response.

Date of experience: December 7, 2023
Virginia
1 review
0 helpful votes
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Absolutely stunning
December 6, 2023

This is the perfect gift to go in nanas house with all her grandchildren on it!

Date of experience: December 6, 2023
Utah
1 review
0 helpful votes
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Placed an order for product and it took around three weeks to get the order instead of about a week and a half as advertised at the time. When received the product corners were slightly dented and damaged, but not enough to return.

Date of experience: December 6, 2023