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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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Everything was great! Good quality but make sure you order a month in advance. Shipping takes 2 weeks alone
The custom family tree wood sign is absolutely beautiful! Very happy with how it turned out!
Thank you for your attention to detail!
Cheaply made, corners were banged up and coming apart. Very cheap materials. So disappointed.
The order arrived late but even worse the people will not stay correctly on the item any slight move and they fall off. So if I am moving in the room they fall
The photos give off the illusion of the plate possibly being glass and the flowers looking more of a painted type look. The plate is plastic and the flowers feel like they were heat pressed or stuck on. Not worth the $50 I spent on it. If it truly was a glass plate and painted, or even just a glass plate, I would be satisfied. Disappointed to say the least.
It was easy to use and was help and I thought the necklace looked nice and it was well done and thought it was agile app to track your package and everything.
I didn't know what to expect but it turned out perfectly and my nana is going to LOVE it. I put all the grandkids and great grand kids and it's very pretty!
Ring was absolutely beautiful! Engraving was very clear and looked awesome!
How sad you sent me my order that was a plastic white tray with the message in a paint that can be scratched off with a finger nail! This was to be a Xmas Gift but I was too
Embarrassed to give it!
I love the product we received. It's great quality and beautiful. The only issue is that it was difficult to get accurate delivery tracking. Luckily it made it here eventually, but the tracking was difficult.
Ordered over 6 weeks ago and still haven't received my package
Order still is not here, so I cannot have a good review at this time
Was suppose to take 4-8 days shipping and took 22 days.
I received my item damaged. There were cracks in the wood and the top piece had completely broke off. As for the product's quality, it had none. It was very cheaply made. The names on my hearts were handwritten (sloppily) with a marker, and each one was smudged. Further, I had 4 hearts and one of them had come detached and was sitting at the bottom of the box.
When I sent photo proof and asked for a refund, they tried to tell me it was a shipping problem and they could give me a 20% refund so I could, "Fix it myself." I had to send several emails to finally be granted a refund.
I ordered a wooden engraved cook book. It arrived later than expected ( can excuse that since it was my first order from the and it was custom) product looked NOTHING like what was pictured. It was broken on arrival. Waiting to here back from them now.
Still waiting on my order and I ordered it over a month ago and was told it would arrive in 3-12 business days. Messaged them and was told to wait a little longer and still have don't have my order.
Product is fine. Screen printed and less quality than I expected. Delivery took forever.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members