RoseFeels

I am extremely disappointed due to the fact my order was two weeks late, and once arrived it was damaged. My son is recovering for a spinal cord injury and this was to surprise for him, and that has not happened due to it being damaged. I would life a full refund of my order.

Do not order anything from this company. Very poor quality. Ordered Dec 17th for Christmas presents did not receive it till late January. The order was wrong. They sent me more inserts Still wrong. Horrible experience with this company..

Not going to lie, I was nervous to pay for something without seeing a mockup of what to expect. My expectations on the quality and likeness was fairly low as I was getting hoodies with four animals, one of which is an all black dog. I tried hard to find pictures that matched their in person likeness.
What we got was seriously so, so cute and just right. The likeness was captured well even with the all black dog! It's our favorite hoodie now. It was a gift for my husband but I'm glad I got another one for me too because I would have been so jealous. I'm absolutely going to share the site to my friends and family. Thank you so much!

Cant say much i ordered a while ago I think 10 days ago now still havnt seen my shipment and no tracking info sent. I think it's coming from China so kinda explains the wait. I'm working on forgetting about it and one day when it shows up it will be a surprise almost like Christmas morning.

I asked for the names of my kids to be on specific size teardrops and they couldn't do it. They got the names backwards and wrote where I wanted it to be. It also took 3-4 weeks to get my necklace and now it is going to be another 3-4 weeks for the replacement.

Finally received my order over a month late and I am very disappointed in the product. It is a very overpriced product and is nothing lit the picture used advertising. Definitely would not recommend this company. The only good thing I can say about them is they answer inquiries promptly and with courtesy.

It is very difficult to see the picture. Tried everything as advertised, flashlight, natural light, and finally caught a glimpse of the picture while using a magnifying glass. So be sure to order a magnifying glass alone with your order.

I ordered this necklace for my son. The engravings are barely visible and the chain gets kinked very easily. The card was NOT the "Girlfriend" sentiment I ordered. The pull tab on the "drawer" of the box pulled off entirely, making it difficult to then open the box/drawer style. I just expected better quality.

Ordering was easy and the product turned out beautiful. It was a great gift for my dad's 80th birthday. It was shipped good to protect it during shipping. I did not have to contact them on any issues

My daughter ordered this for me to make more room for the great grand kids. One picture has the grandkids and one has thr greats. They are just adorable, and so well done. Very happyi

I'm still waiting and it's been 6 weeks. I've ask for shipping updated and their response was to ask me to give them a few more days. I did and still no more info. It's embarrassing bc it was suppose to arrive by Feb 8th- my mother in laws birthday. It's a month past and I can't even get an estimate now on when it would ship. This is my second order with them and I can't say the first one was much better, but I gave them the benefit of the blunt the first time.

They are very happy to take your money then leave you in limbo waiting for your purchase. My purchase for my wife was to be here 2 to 3 days before Valentines Day. I had to spend even more money to make sure she had a gift. 2 weeks later my purchase arrived. No sorry, no shipping refund, nothing. Never again!

Sent me a product different than what I ordered.
Told me via email that they were out of stock after I sent them a picture of what arrived.
Additionally the front print is semi crooked.
The leather tie was deteriorated leaving tons of residue all over the binder.
For this price, quality should have been much better.

I never received my product. I ordered it in March. I asked for my money back but that didn't happen.

Its a little smaller than I thought it would be, but it came intact and it was what I had ordered. Thank you very much!

I ordered this in January, paid for 5-8 calendar days shipping so that it could be here before Valentine's Day. It is now 2/27 and I still do not have order.I've been going back and fourth with them to get my refund. They 1st only offered me $10. I rejected. I cannot get them to respond to emails. I extremely upset & would NEVER recommend this company to ANYONE, not even a fly!

I ordered the product. It took several emails and a couple of weeks to get tracking. Every time I look at the tracking the package is in a new place and says in transit. It's now been 10 weeks since my order and still nothing. This is obviously a scam.

I placed an order on February 4th and paid over $20 for expedited shipping of 3-4 day delivery. By February 11th I had not received any information from the company about my order other than money leaving my account. When I went to the website I put in my order number for the site to tell me no order existed. Over the rest of the month I emailed back and forth with the company with very VERY delayed response. I was told you will receive tracking in a day or two, to wait three and have to reach out again and again. No refund has been issued. I have attempted to cancel my order and have been ignored. I have filled a dispute with my bank in order to try and get a resolution. It is now March 7th and I still have not received my order nor refund of shipping and item as requested multiple times.

I will never order through this company again, so happy I was able to get my money back through my bank. They've been emailing me constantly telling me to revoke my dispute and they'll give me a refund. Such a scam

I purchased an item in November of 2024. I still have not received the item now 5 months later. Anytime I email customer service about my issue, nothing gets fixed. This company is also refusing to give me my refund.