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RoseFeelsReviews 3,689

2.3

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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
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4,238 reviews

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Iowa
1 review
0 helpful votes
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Quality Product
May 31, 2022

The product takes a bit to get to you, and tracking it isn't the easiest, but it's a super high quality product that I am thrilled with.

Date of experience: May 31, 2022
Kansas
1 review
0 helpful votes
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My wife loves it!
May 31, 2022

I don't have many complaints about the item. The only 2 complaints that I have is that the birthstones are missing on the necklace, and it took forever to get here. I was really bummed about the birthstones because it makes the necklace look boring without them. Plus, I ordered them and put all of the information in and didn't get what I paid for. But my wife loves it and I guess that's all that matters. I won't be purchasing another one though.

Date of experience: May 31, 2022
Georgia
1 review
0 helpful votes
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Nice!
May 31, 2022

Quick and easy! I do wish there was a comment box before placing order so that I could ask to get something special like in the photo (some gold and some silver rings). Other than that it was great.

Date of experience: May 31, 2022
Oregon
1 review
0 helpful votes
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Mothers day gift
May 31, 2022

Quick, efficient, great product as described. Asked a question received a quick response

Date of experience: May 31, 2022
Iowa
1 review
0 helpful votes
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Email only with constant delays, never plan to do business again. Please refunds my shipping to my CC.

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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Very Nice
May 31, 2022

When I did get it, was what I wanted. So perfect & very nice. Thank you.

Date of experience: May 31, 2022
Louisiana
1 review
0 helpful votes
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Nice looking product
June 30, 2022

The wood from the frame started peeling apart after the second day of receiving the picture. I glued it together and haven't seen any issues since. Everything else looks great.

Date of experience: May 31, 2022
Utah
1 review
0 helpful votes
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Fraudulent
June 30, 2022

Products are not as described. Shipping will take over a month regardless of which option you select.

Date of experience: May 31, 2022
Michigan
1 review
0 helpful votes
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The product I received was great, just as described. The shipping and processing was very slow.

Date of experience: May 31, 2022
Indiana
1 review
0 helpful votes
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Took longer than expected
June 30, 2022

Paid for the 2-3 day shipping & it took almost 2 weeks. Probably more the shippers fault.

Date of experience: May 31, 2022
Spain
1 review
0 helpful votes
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Hice mi pedido hace más de un mes, para el día de la madre, y aún no he recibido nada. No se puede hacer seguimiento del pedido. No vuelvo a comprar.

Date of experience: May 30, 2022
Washington
1 review
0 helpful votes
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The keychain does not look like the site. It's cheaper and smaller material. Very disappointed.

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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Unique
May 30, 2022

Never saw a tree with names in hearts before. Perfect gift for mother in law

Date of experience: May 30, 2022
Nebraska
1 review
0 helpful votes
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Order took longer than expected
June 29, 2022

Took longer than expected to get the order shipped

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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Pieces not laid out well
June 29, 2022
Updated review

The puzzle pieces are arranged in a way that if you remove the mom piece, the dad piece will still hold the rest together.

Date of experience: May 30, 2022

Great service
April 29, 2022
Previous review

Great service

Date of experience: April 29, 2022
Minnesota
1 review
0 helpful votes
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It was very late to showing up, and when it finally did it was not what I was expecting, it was very small and you can barely read the wording

Date of experience: May 30, 2022
Maryland
1 review
0 helpful votes
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Missing an item.
May 30, 2022

I ordered a necklace for my grandma for her birthday, with two attachments. One was her name, the other was a birthstone for the month she was born. The name at least was on the necklace, thankfully, but they did not add the birthstone like they were supposed to, meaning I ended up paying extra for no reason. That's not even mentioning how long it took to finally receive my order. My grandma was still really happy when I gave it to her though, and that's what's most important, so I won't go any lower than 3 stars.

Date of experience: May 30, 2022
South Carolina
1 review
0 helpful votes
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Took 11 days to get product. Paid for 3 day shipping

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Awesome gift
June 29, 2022

Took some time to come in but came out great just wish it was a little bigger

Date of experience: May 30, 2022
Wisconsin
1 review
0 helpful votes
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Horrible
June 29, 2022

I had issues with getting an answer to where my package was and I paid $25 for an order that delivered 2 weeks late. I'm so upset with the charge

Date of experience: May 30, 2022