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The company generally enjoys a positive reputation for facilitating meaningful connections, with many users appreciating the diverse range of individuals they can interact with. Customers frequently highlight the enjoyable and friendly atmosphere of the platform. However, concerns arise regarding the cost structure, with users expressing frustration over the necessity of purchasing credits to communicate, which some perceive as a potential scam. Additionally, doubts about the authenticity of profiles and the overall value for money are common themes. Overall, while the platform fosters a welcoming community, addressing pricing transparency and user concerns could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seems professional, I like the idea that these women, photographed so beautifully, are accepted on face value by some poor schmucks
Dear Paulo,
Thank you for using our services and platform!
We are glad to hear that you find interesting people to communicate with!
Best Regards,
Support Team Rondevo
Your site has fake generic messages! "I'm having a good day! How about you!" Nobody talks like that!
Dear Dwayne,
Thank you for the review!
Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact.
In addition, to review your situation individually please feel free to contact us via support@rondevo.com
We are waiting for your reply!
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
Rondevo Customer Support
Dear Member,
Thank you for taking the time to express your thoughts and share your feedback with us!
Contact us via support@rondevo.com if some questions pop up. We will be glad to assist you.
Many thanks,
Rondevo Customer Support
I think its disgusting you are charging credits to talk to women who are in the threat of a nuclear holocaust. The fact that you want money so I can talk to these women makes me sick.
Dear Joseph,
Thank you for taking the time to leave your feedback.
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@rondevo.com in order to learn the details. Moreover, we have various options to talk for free, so just reach us via email to learn the details.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team Rondevo
A lady said she sent a letter for me. Not sure where to look. Bit of a maze really.
Dear Gary,
Thank you for taking the time to leave feedback about our website.
If the member has already sent a letter to you, you can respond to your friend using the “Mailbox” tab.
In order to send a letter, you can open the member's profile and change the “Chat” window to “Mail”.
If you need any further guidance or assistance, feel free to reach us via support@rondevo.com.
We work 24/7!
Best Regards,
Support Team Rondevo
Once one lady answered my request I'll stick with her
Dear Don,
We are extremely grateful that you took the time out to leave us such a good review!
Please reach us via support@rondevo.com in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team Rondevo
You have too many reminders when a message is sent. And your initial credits needs to be 50-75 as a video cannot be viewed without 50 credits. Most photos of the ladies are not current. They are great photos, well staged and beautiful (but not real when you time phase age with age of lady in photo).
Dear Ralph,
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We give all the members an opportunity to initially reach the person they are interested in. I know that this amount of chat invitations can be a little frustrating, but for now, we don’t have the feature of limiting the chat requests.
When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile.
We’re here for you anytime.
Please feel free to contact us via support@Rondevo.com in case of any questions.
Kind Regards,
Rondevo Customer Support
Surprised by my messages being replied to promptly
Dear Barry,
Thank you for posting a positive review! We appreciate your feedback.
Please contact us via support@rondevo.com if any assistance is needed.
Respectfully,
Rondevo Customer Support
Its great as long g as I can keep writing messages to these robots for free
Dear Glyn,
Thank you for using our services and platform!
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@rondevo.com and we will check the case.
Feel free to reach us via support@rondevo.com if you need any assistance.
Take care and stay safe!
Best Regards,
Support Team Rondevo
Well dis not expext to be that easy but one is for sure dis not expect to pay somehong to have aa friend
Dear Nino,
Hello and thanks for finding time to submit your review.
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Best regards,
Rondevo Customer Support
Like what I see so far just hope it's not expensive.
Dear Eddie,
Hello and thank you for adding your review.
Your feedback is highly appreciated and we're delighted to know about your experience.
Kind regards,
Rondevo Customer Support
Only three stars because ive not used this very much
Dear Charlie,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via support@ Rondevo.com in case of any questions.
Kind Regards,
Rondevo Customer Support
Your first clue that this site is less than legit is that all of the women are gorgeous. Please.
Only half of the conversations make any sense, as if the other person isn't really paying attention, another clue that they are *not* interested in you personally.
The kicker is, when you ask to have your profile deactivated, the chat help argues with you for 20 minutes, then gives you hoops to jump through, including signing a statement that you will not give them bad reviews, among other things. They know they're s--t, but don't want anyone else to know.
My advice is to report whatever card you used to buy credits as stolen, block they're email addresses, turn off notifications, and get as far away as you can.
M
Dear Marv,
Thank you for the review of our website!
It is indeed a pity that you have not managed to establish the desired communication on the platform.
Our website is an online-international communication platform where our ’s satisfaction is our primary focus. We provide our s with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other s of the website.
Please, be kindly informed that before the account deactivation we want to make sure that we did everything possible to make your experience better or solve any issues you might have faced on the platform.
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
Rondevo Customer Support
It was okay but the lady didn't want to message me back
Dear Customer,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, be kindly informed that it is up to the members to decide whom they wish to chat with. I am afraid we can not push some particular members to get in touch with you.
Should you have any questions, please contact us back. We will be glad to help you.
Thank you for your support, it is significant!
Best regards,
Rondevo Customer Support
Seems good, only just joined but no complaints so far!
Dear Alan,
Thank you for leaving this review! Your feedback motivates us to improve our service.
Let us know via email at support@rondevo.com if there’s anything we can do for you.
Sincerely,
Rondevo Customer Support
The whole site is run as a pay to talk scam. Every transaction needs to be paid for abd all the 'women' write in such a way that maximal exchanges are required to find out she's not real. I had hoped this was a real connection site but alas, it's just another scam site. Why do you let these in the iTunes Store Apple? Seriously for 30% of what they steal from your users? Time to switch eco systems.
Dear Cross,
Thank you for the feedback.
Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.
From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera. Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions.
We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits. I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.
We will be glad to assist you in case of any additional questions. Please contact us via support@rondevo.com if any assistance is needed.
Respectfully,
Rondevo Customer Support
Good fantasy though not the real thing. But yes it's good
Dear Member,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Kindly contact us via support@Rondevo.com in case you need any further assistance. We will be there for you!
With best regards,
Rondevo Customer Support
You can't prove to me that these people are real or you made them up.
Dear Bob,
Thank you for taking the time to leave feedback about our website.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@rondevo.com and we will check the case.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team Rondevo
Its great and she Just looked like a nice caring person
Dear Kenny,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
Rondevo Customer Support
Answer: Dear Martns, Thank you for reaching out! For sure you can find members in the USA. You can use the Extend search. To use it, follow this flowchart Search -> Extend search -> Country->Search I am afraid I can not tell you about successful marriages since people who communicate off the site are usually not willing for sharing such private information. We are sure that you would definitely find the member you would like to communicate with! Best regards, Rondevo Customer Support
Transform your day with Rondevo! Our platform offers an uplifting space to connect with fascinating individuals who bring positivity and energy into your life. Whether you’re looking for a quick escape or seeking a refreshing break, Rondevo is here to help.
Enjoy conversations that add excitement and joy to your routine. From lighthearted exchanges to thoughtful discussions, each interaction leaves you feeling energized and inspired. Break free from monotony and experience the warmth and adventure of connecting with people who share your curiosity and positivity.
At Rondevo, we believe in the power of meaningful connections to uplift your mood and brighten your day. Join us today and discover how small moments of connection can have a big impact. With Rondevo, every day can be extraordinary, filled with energy, joy, and refreshing conversations.
Dear Zeljko,
Thank you for sharing this valuable feedback. We appreciate your loyalty and continued trust in our website.
Please note that you are always able to reach us via support@Rondevo.com
Best Regards,
Rondevo Customer Support