Rocket Lawyer

I was on the phone with Spring when I received an important phone call, I ask if she could hold for a minute and not only did she hold but she took the time to look up my account. When I came back on the line I wasn't expecting her to be there but she was an took care of my situation in a matter of seconds, with a smile on her voice. She is definitely an asset to this company. Kudos!

Excellent excellent service for the money. I had some issues with the site and had to start all over because the servers were not editing. I could not attach Exhibit A, and I had to fit everything into the text box. I made it work, got everything signed and all good. The platform has some kinks to work out but for a simple service agreement it works.

When I finally was able to get a phone number to call. Jacob did everything he could to help me find out who has gotten ahold of my card. The only thing I didn't like was he needed the last 4 numbers of my credit card. But he was real patient with me and I'm happy with the. Outcome

I signed on to this website to get some documents.
I was advised that I would be billed 39.95 a month once I entered my credit card unless I canceled the account. Upon learning this information I promptly cancel my account and documented It.
However today I just got an email from my credit card company saying I was billed 39.95. This seems typical of the free trial websites.

I was assisted using Rocket Lawyer Chat Service today and Lauren was very helpful. She was able to answer my questions quickly and accurately and able to help close my issue expeditiously. Thanks Lauren!

The hardest part was deciding which was the appropriate document for me needs. The "use this document if..." fields helped me figure out which was the right one. Then the website asks you a bunch of simple questions that walks you thought the process. It took me maybe 20 minutes. I was able to sign back into my account and makes changes very quickly and resend for signature. And the cost was less than a date at the movies.

I needed a letter from a law firm indicating I'm a victim of identity theft and Rocket lawyer immediately assisted me on what I needed and a draft of important information regarding my issue. I highly recommend this firm!

Customer service was contacted tonight to discuss my charges and earlier technical issues experienced. Marco was my service representative. He quickly corrected my concerns and all while showing professionalism.

I thought I signed up for one week for $5. Now I find that I was somehow put in a premium monthly program for $39.99 per month. I was billed two months before I realized the switch and cancelled the program.

I needed a rental agreement for a piece of property I own. I didn't want to pay a lawyer to draw it up so I searched online for help. I found Rocket Lawyer and they had just what I needed. Very simple and easy to do.
Thanks

Rocket had exactly what I needed. The process was fast and easy. When I did speak to a representative, Randy, was competent and capable. He was pleasant and a great representative of Rocket Lawyer. When I need this service in the future I will use Rocket Lawyer.

Text one customer support, very well organized and responsive to my call.
Well done. I will be happy to recommend this group to anyone looking for needs in the legal area. The customer support line was exceptional and Im very please with my interactions. Please keep up the good work and continue to maintain high standards that youve shown today thank you andrew wald

As usual my experienced is very much satisfying, I was able to find what I was searching for in less than the time expected. The representative I spoke to was very helpful, she knew what she was doing. All of my questions were answered to my satisfaction.

I downloaded a "Power of Attorney" and intend to keep Rocket Lawyer as my "online attorney" of choice. I know eventually I'll be needed additional forms and I also know that eventually I'll be paying the proper fees. I'm 88 years old and appreciate the service you are providing online. Thank you, Rocket Lawyer.

My experience was great the employee was wonderful very helpful very understanding and also gave me a great deal on a plan he is a very very good worker very nice and polite thank you so much for all your help

She was fabulous! I was thoroughly impressed by her professionalism, patience (I'm in my 70's so technology isn't my strong suit), and knowledge. She's a "keeper!"

Great assistance with navigating the legal platform. The associate was knowledgeable in the product and exuded confidence while providing me instruction; at the same time demonstrating patience while I familiarized myself with the platform.

I've successfully completed Will, Estate Docs, Real Estate purchase and Secure Loan documents with Rocket Lawyer.
No waiting for appointments and being convinced that you have to pay legal fees for simple transactions.
Save that for the heavy stuff like Divorce.

Step-by-step inexpensive site. I would definitely use the site again, and recommended to my friends and family. When I was finished with my document and no longer needed I was able to cancel without any problems.