Rocket Lawyer

Save your hard earned $$ this company is a total scam. They will constantly try to upsell you, use scare tactics ("S corp compliance!"), take your money and never reply to any questions you have through the contact us email. Worst of all, even legal questions asked through the portal and are not responded to--unbelievable. PLEASE PLEASE do yourself a favor and save your $$.

I love how easy it was to complete the form and how I was able to pull it back up and edit some of the information without going through the whole thing again. The only negative would be the price. I saw some for 29.99 when I looked a few weeks ago but I just went with this one since it was the first one i pulled up. Thank you for making it available. Now I can get some things done for my dad.

Truly I was fairly upset before I called and had a struggle reaching people. Caitlin went above and beyond and before I knew it I was happy and knew I was going to be taken care of, the level of customer service from her really changed my day and I'm beyond grateful she's the person that helped me.

P.S her voice sounds like a podcast. 10/10 recommend you use her for a commercial

I called to cancel my service and the representative was quite helpful. He answered my questions, attended to my needs and ended the call in less than 6 minutes. I appreciated the speed at which this was done. He respected my time. Finally, he asked if I would help him and complete the survey. I was pleased to respond because of his attitude and professionalism.

I love your site. Your documents are easy to use and edit. Your site is user friendly and easily navigated. I can find what i need quickly. I trust that you've done the research to meet my needs as i proceed, anticipating questions i may not have considered before i complete my document. I feel confident that I'm leaving the site with exactly what i need.

I have a client who wanted a commercial office sub-lease and your site had one I could fill in with names, etc., and make it look good. It was great. Then I cancelled within the 7 day period. It satisfied a quick need I had to make a client happy. I might just be back.

I explored the free trial and was completely satisfied with the online experience. Thanks so much. I have already cancelled my free trial within the 7 days allowed. I spoke to Aaron who was completely friendly. I expected to get a hard time when cancelling. Was totally shocked at how nice and friendly Aaron was that I cancelled with. Thanks so much for the experience.

The information you gave me was just what I asked for. But I forgot to add the original date of the Living Trust as you had instructed. Also, needed to amend Schedule B Special Instructions to Trustees distribution, but didn't notice it until after I had left your website. Guess I'll have to come back again.

I had a billing issue and called customer service for help... my representative was friendly, knowledgeable, helpful, expedient, and he rectified the issue in quick order. A very pleasant customer service experience, thank you!

Loan agreement and amortization schedule easily completed. E sign procedure was a little obscure and I elected not to use it. I will definitely use this service again when needed and highly recommend it.

I was going to cancel my perception and having a chat with Justina Martinez which was grate who helped me downgrade as at this time I did not need to use the privilege of your services. Times are hard right now and it was to pricey for me. However at $1 a month I can handle. Hats off to Justina for helping with that.

I needed to check on an account I'd set up for my mom, who had since passed away. I spoke with Nathan, here in the USA, and he understood exactly what I needed to do. He was sincerely friendly, helpful and efficient in explaining what I needed to do from my end while also taking care of closing this account.

Very personable, Thorough and friendly. I would recommend rocket lawyer to all my family and friends. Please let the person know that was on the phone with me that I truly appreciated everything she help me with.

Needed to complete my living will and Rocket Lawyer made it easy with simple directives. However, when needing to go to specific page to finish or alter my answer, I had to go through the whole process.

Even though you did not have what i needed, the lawyer that promptly answered my questions, guided me in the right direction and provided a link to the documents i needed. Impressive response time and help provided.

Ms Rock was extremely professional and competent in dealing with my situation.It is professionals like Ms. Rock who provide the kind of service that a customer can be most satisfied and appreciative of. Thank goodness for professionals like Sabrina Rock.

Rochelle was super patient, helpful, knowledgeable and friendly. I would hope to get her on every call.

Somehow a one off use of RocketLawyer turned into a monthly subscription. (A problem others have experienced.) I called to rectify it and get a credit for charges. Christa was excellent at warmly and efficiently hearing my dissatisfaction and rectifying it. (I think. Credit back could take up to 10 days.)