From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
I tested out Rocket Lawyer and looked for a few basic forms. I had first looked at a similar site and they didn't have anything I was looking for, but Rocket Lawyer did. They have tons of different forms online that you can personalize. What I also enjoyed was that all forms are within the guidelines and regulations of the state you live in.
I needed to prepare a power of attorney form and was able to do it on Rocket Lawyer. I signed up and when I completed the form I ended my trial period. It was perfect.
Hey Michele,
So glad that you've enjoyed your experience with our service, we're happy that you're happy! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!
I had a wonderful experience. When I did not know the features the agent was very instructive. I have nothing more to say. Thank you.
Hi Sheila,
Thank you for taking the time to leave your review, we really appreciate it! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Jennifer was awesome to deal with. She talked me through the requirements of setting up a C-Corporation. I cannot overstate how important Customer Service is to me, and Rocket Lawyer have it nailed. Now, I'm off to make some money.
Hi Peter,
We're so glad to hear that you've had such a great experience with one of our representatives here at Rocket Lawyer and thanks for incorporating with us! Don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns at this time,. Thanks again!
It was a great experience using your service and it gave my business a great value, i would really recommend this company and i will use their service in the future.
Hey Mustafa,
We greatly appreciate you taking the time to leave us a review and glad to know that you've had a positive experience with our product! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I had a few questions and got the answers I needed. I prepared a couple of documents and it was so easy to do.
Hi Julia,
Thanks so much for your feedback and we're pleased to know that you've enjoyed our product! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com.
Tanks for your help I be happy to consult any time I need some help whit my business and get back whit you if I ever need some help tankyou for your support
Hi Julio,
We are delighted to know that you've enjoyed our services and thanks for your review! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
Thank you for the auto bill of sale that I downloaded. However I have cancelled my enrollment with the 8 day period
Hi Araseli,
We really appreciate your feedback and so delighted to know that you were able to get your legal document done with us! Our records show that your account was downgraded (cancelled) during the Trial period and no billing has taken place. Please let us know if you have any questions or concerns by sending an email to customeroutreach@rocketlawyer.com. Thanks!
It's a great way to get legal documents at a very low cost and the service is very exceptional. I would definitely use their service again in the future whe I need a legal document.
Hey Jodi-Ann,
Thank you for taking the time to share your experience, and we are so happy to know that you've enjoyed our service! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks again!
I enjoyed the entire process at Rocket Lawyer and I appreciate the generosity that you extended to me. For that reason I believe anyone that can afford $49 a month can save themselves $100,000 of dollars on legal services.
Hey Joe,
We sincerely appreciate your review and happy to hear that you've enjoyed our services! If you have questions or concerns at this time, please don't hesitate to email us at customeroutreach@rocketlawyer.com for assistance. Thanks!
Was able to type up what I needed thank you and had to not spend a lot of money for a lawyer. Great website
Hey Tanya,
We're pleased to know that our services were able to help you and save you money! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Very easy lease forms already pre-filled out with the additives that we needed to put in ourselves. The capability of exchanging back-and-forth between the document and it is also great as we were not attorneys ourselves LOL.
Hi Susan,
Thanks so much for your review, we greatly appreciate it! We're also glad to hear that you've enjoyed our online document creation process. Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
I needed to update my living trust, after buying a new home. I thought I needed an Attorney to do it. After a little research, I discovered I could do it myself. I could have simply typed it up myself, but this site put the proper language in the update. Well worth the nominal cost.
Hey Les,
We're pleased to know that you've enjoyed our product and greatly appreciate your review! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks so much!
I was helping my son (a videographer) line up a deal for a big Bar Mitzvah shoot. I told him it was essential that he have contracts with his clients and his assistants. I looked around online for a company with a template for videographer contracts and found Rocket Lawyer. Not only were its formats perfect for this purpose, but its interview-style choice of options made it easy to adapt the contract for specific situations.
The final contracts were accepted almost as-is by lawyers for the other parties. And the process of getting them completed was much quicker
And cheaper than if we had used a conventional attorney. Based on our experience, Rocket Lawyer is absolutely the way to go for any small business that wants to save on legal costs.
Hey Jack,
We sincerely appreciate you taking the time to share your experience and feedback, not to mention we're delighted to hear that you've enjoyed our online document creation process! If you have any questions or concerns at this time, please don't hesitate to send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Went to their website because I needed a quick lease agreement for my property and Rocket Lawyer process was perfect!
Hey Catherine,
So glad that you've enjoyed our product, we're happy that you're happy! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much!
The residential lease agreement was very good, but it is expensive when compared with the lease agreement which i purchased from Staples.
Hi Yelma,
Thank you for sharing your feedback, we truly appreciate it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
The service was navigatable and easy to follow. The only problem that I had was trying to cancel the service.
Hey Marshell,
We sincerely appreciate your feedback and we're sorry there was trouble with cancelling! Our records do indicate that your Free Trial membership has been downgraded/cancelled and you haven't been billed for anything whatsoever. Please feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns, thanks so much.
So easy to use! Served my purposes right away! I will go back if I need further assistance! I needed to complete a legal document right away! Within less than an hour, I had everything I needed and was able to save my copy for future printing or editing! Thanks Rocket Lawyer!
Hi Denise,
Thank you for taking the time to share your experience, we appreciate it a lot! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com with assistance. Thanks again!
Selected a trust be setup for my wife and I. The site was a little confusing at first since there was no indication of what price I would pay for the trust or how to change the type of trust. I emailed customer service and they resolved the issue by providing me a template for a joint trust for free so that I can redo the trust correctly. Satisfied with their response.
Hey CM,
We appreciate your review, we greatly appreciate it! We're so sorry that there was some confusion, but glad that it was resolved by our customer service team! Please don't hesitate to email us at customeroutreach@rocketlaywer.com with any questions or concerns, thanks!
Great 7 day trial program. Was able to make my last will and testament and my POA paper. Printed my will and it didn't cost anything during the trial. I'll go back and print the POA later, and gladly pay for it!
Hi Shirleen,
So glad that you've enjoyed our product and we greatly appreciate your review! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stepharoo,
Thank you for taking the time to share your experience, we really appreciate it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks again!