From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Using Rocket Lawyer was really easy to create my quitclaim deeds. The forms were easy to use and I was able to go back and fix any mistakes very easily. I will definitely use them again.
I only have 1property so I don't need much. For the free trial, I received a thorough selection of products aviator me. Nice site!
Hi Jean,
We really appreciate your feedback and delighted to know that you've enjoyed our product! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I used Rocket Lawyer to file my LLC paperwork and as a registered agent. So far everything has met my expectations. I had a couple questions and they were prompt and personal in responding, which was great.
Hi Leigh,
Thanks for sharing your feedback, it's greatly appreciated! If you have any questions or concerns, please feel free to email us at customeroutreach@rocketlawyer.com for assistance. Thanks again!
Great Fast and Easy received my LLC within 2 weeks everything worked out for me great I would use Again.
Hi Shamika,
Thanks so much for your review and we're happy to know that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Shamika!
Very good I'm happy with the service you have provided me with. I will recommend other how much you make sure the work you do really well done.
Hey Ezell,
We sincerely appreciate your feedback and really pleased to know that you've had positive experience with us! Just send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Excellent... good program... rarely applicable for my interest... insufficient to continue as a member paying fees each month unnecessary.
Hey DLeMoineb,
We're glad that you're enjoying our product and appreciate your feedback! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
I recently filed my wife's will in probate court. The Judge required power of attorney's be filed by the co-executors. You provided the forms necessary to comply.
Hey there Jenny,
Thanks so much for trying out our services and we're delighted to know that you were able to get what you needed accomplished with us! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again.
Easy-to-use, and easy to understand. It was my first time using this product and I couldn't be more satisfied with it.
Hi Laura,
Thanks so much for your feedback, it's truly appreciated! If you have any questions or concerns, please don't hesitate to email us at customeroutreach@rocketlawyer.com. Thanks again!
With the Rocket lease template I got the job done fast!
Very detailed and provided items I had forgotten to include.
Did it at the Library as I was out of town and it was printed out in several copies and looked very professional!
Hey James,
We appreciate you taking the time to share your feedback and so happy to know that you were able to get what you needed! Please don't hesitate to email us at customeroutreach@rocketlawyer.com. Thanks so much.
Easy to use and understand. Just answer a few questions and Rocket does the rest. Selection of forms to have access to is enormous and each form is taylored to your state and your specific needs.
Hi Kelli,
Thanks for sharing your experience, we really appreciate it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
I needed to create bylaws for my high school alumni association. Rocket Lawyer was perfect. I was able to multiple choices for its format before choosing the one best for us.
Hi Tony,
So glad that you've enjoyed our product, we're happy that you're happy! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
I needed to get Powers of Attorney for my brother. We have been his guardians for many years and hadn't taken care of that. It is a good feeling knowing that it is done right. Thank you.
Hey Ann,
We sincerely appreciate you taking the time to share your experience and we're so glad that our services were able to help you and your family get what you needed! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks so much!
It was a great experience! The lawyer answered my questions quickly. It was very easy to create a document.
Hi DeLisa,
Thanks so much for your review and we're glad that you've enjoyed our services! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
This was very easy to use and when I made a mistake the customer service agent was very helpful. He recognized that I needed a little help with picking the right product due to stress and he helped me fix my error very quickly.
Hey Jennifer,
We appreciate your awesome review and so glad to hear that you've had such a wonderful experience with our customer service! Please don't hesitate to email us at customeroutreach@rocketlawyer.com for assistance. Thanks very much!
Always a pleasure to work with your website - always feel very comfortable using your products instead of over-spending with my attorney on simple mattes.
Hi William,
Thanks so much for your patronage to us and we're really glad that you enjoy our services, we're happy that you're happy! If you have any questions or concerns, just send us an email at customeroutreach@rocketlawyer.com. Thanks again, William!
While I did not find exactly what I wanted on this visit to Rocket Lawyer, I was able to review enough templates to help me move forward with confidence. I will use them again... Plus I was delighted to find that their "7 day free trial" is truly free! Many sites use such language but then find a way to charge you anyway. Transparency and honesty are good things!
Hey there Ann,
Thank you for taking the time to share your experience and we're so glad that you've enjoyed our product! We hope that you'll come back in the future if you ever need services like ours again, but please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
I'm excited that I have access whenever I need it. It's nice that your documents stay available for you when you need them so you can print them as needed.
Hi Paul,
We're pleased to know that you've enjoyed our product and thanks for your review! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Some templates right in the money others had good boiler plate info but needed a lot of additional work
Hey Ali,
We appreciate your feedback and utilizing our product, thanks so much! We do our best to find a balance of how much information to include in our documents in order for them to be universal for customer's needs, but it is true that our documents may need to be manually edited in order to fit specific needs. That is why we offer the manual editing option :) If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Needed to be walked through a separation agreement, didn't want to do it at a lawyer's, this was a very good compromise. Easy to use.
Hi SH,
We're delighted to know that you've enjoyed our service and appreciate your review! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I'm not very good at computer things and I had a little bit of a problem at first figuring out how to go about filling out the paper work but then I got it and printed it out.
Hi Elizabeth,
Thanks for sharing your experience and we're glad that you were able to get what you needed! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with questions or concerns, or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT). Thanks again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey KP,
Thanks for your review and so glad that you've enjoyed our service, we're happy that you're happy! Please let us know if you have any questions or concerns at this time by emailing us at customeroutreach@rocketlawyer.com. Thanks again!