From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
The template was easy to use and to edit. But having little need for anything else, i'm Cancelling.
Hey Michael,
We're glad that you've enjoyed our document creation! If you have any questions or concerns with cancelling, please let us know by sending an email to customeroutreach@rocketlawyer.com or you can give us a call at 877-881-0947 (M-F, 6am-6pm PT). Thanks!
I used Rocket Lawyer to create a couple of contacts. It was quick and easy. It also used language in the contract that was applicable in my state. I just entered a few details and I was done. Thanks!
Hi Shelly,
Thanks so much for the review and we're delighted to know that you've enjoyed our service! Please send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
For me, it was a 7 day temporary membership where I accomplished a lot and then cancelled because I have a lawyer who has done my will etc. For those who do not have a lawyer, you will especially love this. It is easy to follow and to complete. There may be other sites, but you definitely want to try ROCKET LAWYER.
Hey Nancy,
We truly appreciate your review and thanks for trying out our services! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Nancy!
I like it.! It has helped menLegally and it sounded just like a lawyer would have typed up and it was very reasonably priced. Thank you so much for helping.
Hey Sarah,
We appreciate your review and pleased to know that you've enjoyed our product! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Don't let the word FREE fool you because it isn't free for long. It is totally worth being able to create the document or contract you need without all the excessive attorney fees. But it is also nice knowing once you purchase your document that you can speak to someone or have it reviewed.
Hi Michelle,
Thanks for taking the time to share your experience! Customers are definitely able to get documents completely for free, the way that can be done is if you downgrade/cancel the Free Trial during the 7 days. So long as that is done, there is absolutely no billing at all! Otherwise, it does convert into a Premium Monthly Plan (thus resulting in a charge). Please let us know if you have any questions or concerns by sending an email to customeroutreach@rocketlawyer.com. Thanks again!
This is a great site for doing any kind of legal documents. My experience in completing a sale was quick and accurate. I would recommend this site to anyone
Hey Thomas,
So glad that you've enjoyed our product; we're happy that you're happy! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I was surprised at how many things you offer. It's a good service. I would definitely recommend this service to a friend or colleague.
Hey RB,
We appreciate you taking the time to share your feedback and it is great to know that you're satisfied with our services! Please let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com for assistance. Thanks!
I don't have to have premium to have a membership. I did a copyright on a song and it still stands even after cancelling the premium membership. I love this site.
Hey Shai-Kia,
Thanks so much for your review and we're so glad that you're enjoying our product! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
We created two documents during our free trial. Then I cancelled our free trial. Two days later, I needed to amend the forms. Much to my surprise, I was easily able to access those forms and make the necessary changes! Thank you, Rocket Lawyer. I will definitely recommend your site.
Hi Michele,
Thank-you for your review and we're really glad that you were able to get what you needed from our services! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again, Michele!
I like that I was able to do this online and given the simple steps to get the affidavit together and then be able to edit it multiple times.
Hey Ida,
We sincerely appreciate you taking the time to share your feedback and happy to know that you've had a positive experience with our document creation/editing process! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thank-you!
My husband and I have put off writing our wills for years. Rocket Lawyer made it so easy! 30 minutes and we were done! Thank you Rocket! We can now rest easy!
Hi T. W.,
Thank you for trying out our product and we're pleased to know that you've enjoyed it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
It was easy and the rest was up me. A quality process. I went online and fill out the application. The process was really straight forward and simple. I paid, and my documents were emailed to print out and sign the documents. I'm very satisfied. Thank you so much. A great service.
Hey Andre,
We're delighted to know that you've had a pleasurable experience with our services and appreciate you trying them out. Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Use the app for free please agreement. I know that free is not free, so I wanted to find the "catch"... NO catch. Just call and cancel as required.
Hi JMichael,
Thanks so much for your review, we truly appreciated it! We do our best to provide our customers with the best legal services and support that we are able to. If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
I found the contract I need, with all the boilerplate language. I filled in the details and it worked for me.
Hey Steven,
Thanks a bunch for your review and we're so glad that you were able to get the document you needed from us! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Steven!
State specific, the exact documents needed were all there, just fill in the blanks and you're done. Ready to be printed out, notarized and/or witnessed, if necessary. It is a great service and I would recommend.
Hi Lynne,
Thanks so much for your review, it's greatly appreciated! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Lynne!
After looking for a lease, I found a state specific version at the rocket. Further, I did not have any further needs. I had no trouble fulfilling my needs with the trial version...
Hey Neal,
We greatly appreciate your review and pleased to know that you were able to get what you needed accomplished with our 7-Day Free Trial! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I hope that my transcripts get to where I asked them to go. I need my college transcripts from Bethel College to go to Goshen Ad Min
Hi Laurie,
Thanks for your review! Just for your own reference, Rocket Lawyer doesn't send out documents (such as transcript requests) to the necessary institutions. You will need to do that on your own, I do apologize for the confusion/inconvenience! Please email us at customeroutreach@rocketlawyer.com with questions or concerns.
Used for a standard promissory note and was easy to use. Used 7 day free trial for this service and pleased how it worked.
Hi David,
Thanks for trying out our service and leaving us your feedback! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again, David!
The step-by-step process was easy to follow. The resulting document seems complete and accurate. I thought the price was reasonable. The website has a nice, clean look.
Hey Pamela,
We appreciate your review and happy to know that you were able to get what you needed! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and we're delighted to know that you've enjoyed our product! Please don't hesitate to send an email to customeroutreach@rocketlawyer.com with questions or concerns. Thanks again, Mike!