From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Docs not very detailed and sort of canned, but great for arms length friendly transactions to make sure both parties covered their needs regarding the sale.
Excellent service I was doing a contract they have a great program very
Happy with this company thank you very much
Hey Maria,
So glad that you've enjoyed our product, we're happy that you're happy! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
It was easy to use and straight to the point. I would HIGHLY recommend Rocket Lawyer to any business owner.
Hi Reidar,
Thank you for your feedback and we're pleased to know that your experience with our product was a positive one! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Found and printed my needed form easily and quickly!
Highly recommend!
What a great service!
Will be using them in the future.
Hey Jerry,
We greatly appreciated your review and so glad that you've enjoyed our product. Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
The navigation and ease of using doc template were so great. May consider a membership in the future
Hi Tuyen,
We thank you for your review, it's greatly appreciated! If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks again!
What do i do with the document after it is notarized? Do i have to sent a copy anywhere? The procedure was very easy. Thank You
Hello Terry,
Thanks for your review! We have a legal checklist available for each document, which has some helpful information on it. We highly recommend that you check it out! An email has been sent to your email address on file with instructions on how to view it. If you have further questions or concerns, feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT).
Very easy to use and great price. Definitely recommended to anyone who needs legal forms. Easy to use interface and friendly offers.
Hi Eliot,
Thanks for your feedback and we're delighted to know that you've enjoyed our product! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
My experience with rocket lawyer has been nothing more than a positive and rewarding experience. Thanks.
Hi William,
Thank you for your review, we sincerely appreciate it! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
The entire process was smooth and efficient. From start to finish the process of developing these legal documents was very easy to understand and produce.
Hey George,
It's been our pleasure to be able to assist you with your legal needs and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com. Thanks!
Step by step instructions to help with the process.
I was please with the thoroughness of the form.
Would recommend Rocket Lawyer to anyone seeking your basic agreements.
Hi TJD,
Thank you for sharing your experience, it's greatly appreciated! If you have questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
It was so easy to find and fill the documents I needed. It saved me a ton of money and time. I will highly recommend this to anyone needing legal documents
Hi Jennifer,
We're really pleased to hear that you've enjoyed our service and hope that you'll return in the future if you ever need services like ours again! Don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!
They did great were really professional answered all my questions help me with my documents that I needed and told me the next steps that I needed to take for the process that I was in
Hey Dora,
Thanks for taking the time to share your feedback, we greatly appreciate it! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again.
We needed to update from our current contract format and have a legally binding document. Rocket Lawyer was simple, easy to use and meet all our requirements!
Hi Roy,
So glad that you're satisfied with our product, we're happy that you're happy! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns, we're here to help! Thanks so much.
It's easy n simple to follow the steps from the web... I find it's super easy and step by step guideline which makes the whole end to end experience simple.
I would come back for the next purchase for sure. Thank you so much!
Hey Alex,
We're really happy to know that you've enjoyed our online document creation and that it made the process easy! You're always more than welcome to come back to utilize our service at your own leisure, but please don't hesitate to email us at customeroutreach@rocketlawyer.com if you have questions or concerns. Thanks so much, Alex!
Software was easy to work with starting from the questioner section to the final draft of my document.
Hi Elarde,
Thanks for sharing your feedback, it's much appreciated! If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Used it to expedite the process of POA, medical serigate and a will. Got all done in one day with out a lawyer involved. Saved me probably a grand.
Hi Joshua,
We are so glad that our product was able to assist you with getting your legal needs taken care of and saved you money! Our goal as a company is to provide everyone with affordable, quality, legal services. Let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com. Thanks so much!
I went online, filled out all the information, but went to Staples to print, and was unable to retrieve.
Hey Nelda,
We appreciate your review but so sorry that you weren't able to print the document. We've sent you an email with instructions on how to print the document, but we ask that you please call our customer service if you attempt to print it again and have any problems doing so, they'll be able to assist with this. Our phone number is 877-881-0947 (Mon-Fri, 6am-6pm PT).
I needed one special little property transfer document to include with my will and breezed thru the process! Thanks a bunch!
Hey Misty,
So glad that you've had such a great experience with our product, we are glad to be of assistance! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I had a need for a consulting agreement with an Independent Contractor and Rocket Lawyer was available and extremely helpful.
Hi Tom,
We appreciate your review and we're so delighted to know that you've had a positive experience with our service! Please let us know if you have and questions or concerns by emailing us at customeroutreach@rocketlawyer.com. Thanks!
The forms were very easy to fill out & the website was easy to maneuver. I would definitely recommend this site to others
Hey Yolanda,
We're so pleased that you've had such a positive experience with our services and hope that you'll return in the future if you ever need services like ours again! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian,
We sincerely appreciate feedback like yours and we're glad that our product was satisfactory! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!