The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
The Taylormade M4 I bought us amazing and feels great in the hand. I am hitting the ball straighter and farther. The shoes were added on so I can get free two day shipping and I'm glad I got them. They super comfortable. 10/10 would recommend both products
Placed the order on Sunday morning and got my items on Monday night. Crazy fast delivery for free and very good prices for the items
Ordered a Cleveland wedge from Rock Bottom, when it arrived it was so rusted and worn that I couldn't believe they were selling it. To make matters worse they charged me for shipping when i returned the mis-represented item. I will stay away from them in the future.
Golf balls ordered on Feb 1 and weren't supposed To be delivered until Feb. 10 received balls on the 5th. Very pleasant surprise, great place TO ORDER from.
Pat Mac
I bought clearance Etonic golf shoes. Great price and product. Needed a pair of shoes in our snowbird address and like my other pair up north, it was a very good deal.
RBG always delivers great clubs at a great price. This wedge works, the new design gets the ball out of the sand with ease. I highly recommend it. I am a 14 handicap and was using a very experienced sand wedge. It was time for a change and I am very satisfied that I choose the Tour Edge Sand Wedge.
I got a great cart golf bag for a great price. It was by far the least expensive when I ordered it. However, when you see the. Low price buy it. I noticed it went up recently to the price all the other websites were asking.
Prompt delivery and product as described. Have used a Rock Bottom on several occasions and have not had any adverse situations. Prices are always competitive
Top Notch Golf Bag at a great price. Shipping was faster than expected. I couldn't find it fora better price.
I am just a regular 3 putting golfing customer and started with my first purchase here at least 10+ years ago when I first started playing the game.
They say it's not the equipment, it's the player. Having clubs and accessories that's been customized over the years has been fantastic and what really made my game excel.
Thank you RBG for all the best reviews and accessories to keep my 12 year old Mizuno hybrid irons my best weapons on the course.
Hey RBG... if y'all got some coupons for my little speech, daddy needs a new pair of shoes.;-)
Got Nippon shafts for a great price. Everything came as ordered and in great shape. Rock Bottom uses UPS which is the slowest shipping company. I use USPS and my stuff gets to the east coast in 3 days. Just a thought RBG,
Great service, good prices
Thanks for everything. I will purchase again. I will recommend to my golf buddies.
Great prices, it is sad though that shipping is not free when you spend over a certain amount, but that is alright. The shipping problem I had was they but the shaft in the box and then the 6 bxs of balls I got where just dumped in the box and the over cover was bent to fix, it was still a tight fight so they did'nt just dump out. Other then that it was great all around.
Excellent price and delivery - No Problems - I have ordered many items over the years and have never had a problem that wasn't rectified to my satisfaction. Great company
Very happy with balls and the quick delivery considering delivery is other side of the world
Thanks again great service
Great service as always. Will be using you guys again. Still looking for some be new irons just haven't found witch name brand I want yet.
Always has the lowest prices and the fastest shipping! Product quality is above and beyond anyone else!
Had to return a pair of pants for store credit as they were a bit tight, but everything else was fine. RB Golf is ACES!
Answer: Please contact CS at support@rockbottomgolf.com and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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