This inexpensive wedge is an outstanding value. I used it yesterday and it really adds backspin my old wedge did not provide and my partners could not believe the low price for this quality.
Order a new Taylormade M2 Driver and a refurbished GPS unit. When I received my package it contained a Cleveland Golf 3 wood and a Callaway hybrid. Returned the wrong clubs and still waiting to hear when I'm going to be getting what I actually ordered. This is the first time I have had a problem with an order, what I don't like is that I paid for this up front, the wrong material was sent but I have to wait for them to confirm that what I got wasn't what I ordered.
I will think longer before ordering anything more from this company.
Product is great and a fantastic price and delivery was fast. Would definitely order again. Looked for this driver last fall and no one had it. Found it here at rock bottom at a fantastic price.
Purchased because of price and good reviews. Very good club for my high handicap game. Made two adjustments and found my grove for straighter drives. Now just need to get the rest of the game going!
Every thing looks great, and I love the Flag bag. Can't wait for my friends see it, cuz I was in the military ( NAVY 60 - 63 that is one of the reason I wanted it... PS. The head cover for golf bag somebody was saying it was BLACK,, they are WRONG its BLUE!
Every company will get a positive review when things 'go right'. It is when things go wrong, or there is an error, that truly defines the values that a company upholds in their response. I ordered a new driver along with a new staff bag. When the shipment arrived, the staff bag was perfect! Loved it! The surprise was when I opened the box with the new driver... all that was in the box was the shaft and the adjustment tool. The club head was not in the box! I immediately contacted their customer service center. The gentleman apologized and overnighted a completely new driver to my home (this time the club head came with the shaft :) ). They trusted me to return the original shipment and provided a shipment label for me. Bottom line, errors happen. Regardless of the business or industry, 'stuff' can go wrong. When this happened to me, Rock Bottom Golf stepped up to the plate, immediately correcting the shipment, and did it in a professional and extremely quick manner. I will continue to use them for my future golf purchasing needs. Well Done.
Bought and paid for 216 Titleist AVX... FAIR condition balls and I will say for that kind of a purchase you'd
Think they would be all in fair condition but let me tell you out of 216 there were 21 that were well below FAIR condition and 8 of them that were so ugly I wouldn't even give them to the driving range just a warning to others before you purchase. ROCKBOTTOM after writing them SAID they want me to send all back like it's my fault... let's
See I think they should have... BETTER QUALITY CONTROL what do you think?
Purchase was an amazing experience. It was the Loudmouth golf ball shirt and it's never in stock anywhere and they had it! Fast shipping and great communication!
King Cobra driver came within a few days and looks to be exactly what I ordered and at a very good price. Very easy transaction and I would recommend them.
I have not walked in the shoes, but the quality and the sturdy foot bed seems to be solid. I always have one or two soft type shoes to walk the course in. I'll be trying these out next summer.
The bag is great but the zippers don't seem real strong. It's the problem I had with the last bag I bought - zipper busted open. Hope this one doesn't...
I love shopping at rock bottom. The prices are right, the delivery is quick and I always receive the item I wanted in a better condition that I expected.
Very satisfied with Rock Bottom Golf. Delivered my purchase on time & was very exactly as described. Rock Bottom communicated with me during the entire process!
Purchased a club for my son who plays golf weekly and he is very happy with the club. Especially commented on the look of the club and the grip. Great selection and fast delivery.
I placed my order on a Sunday and I received it 4 days later. I received my order 11 days ahead of schedule how can you beat that. Keep it up Rock Bottom Golf you may have found a customer for life!
They have a Labor Day Sale going on. I have been trying to get a response on a question I had about one of their products. No answer means their company doesn't care about their customers.
Roy go to our website FAQ page, you will see BUSINESS HOURS ARE M-F 9A-6P EST EXCLUDING HOLIDAYS. Today is a national holiday that is in observance. This feedback is totally unfair and undeserved, it is a holiday so yes we do observe that as most Americans do.
If you have a question email in and someone will return your email tomorrow when we return to work or call us during business hours at 877 540 4653
As usual, Rock Bottom underpromises and then over delivers. Got the King Cobra Driver I wanted at a discount price and it arrived two days earlier than promised.
Found the shoes I was looking for on sale and ordered them. The process was quick and they arrived in just a couple days. I was quite pleased with the experience.
I've been using rockbottomgolf.com for several years and have been extremely happy with their product line as well as their level of service. Keep it up Scratch!
Great product and very efficient service - thank you. Thoroughly recommend this retailer for the procuct range and customer service is second to none!
New Zealand satisfied customer.
Overview
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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- North Chili, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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