On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
Instant Feedback
We monitor reviews for authenticity
Transport was as promised. The delivery was even faster than expected and the driver could not have been more efficient.
Great job...
Excellent system
Cars took twice as long as initially informed to reach their destination
Driver was on time on both ends and car was received in great condition early! Great service!
So far so good. But, I had no idea when my vehicle would arrive and it was three days after what was scheduled. Couldnt contact driver, couldnt get any response until about 1 hour before it arrived. Luckily we wee home.
Everything went very smoothly, great company to work with.
Your drivers are careful, reliable, expert and thorough.
TY
DDVC/MJM
Excellent Easy Process Simple all online and best price Great Company and driver was real careful with my car.
Unprofessional and extremely sketchy business. I did not trust this company one bit after booking. Impossible to contact after booking and rude staff. Sysy says from them. They are crooks
From start to finish, the experience went very smoothly and our vehicle arrived ahead of schedule. All interactions with Roadrunner Transport employees were professional. I'd recommend Roadrunner Transport to anyone needing to ship their vehicle cross country.
This is a horrible company. Once they have your order, you fall into a black hole and it is almost impossible to effectively communicate with them. They missed our car pickup date by 5 days with no indication of when the pickup would take place. In the end, we went with another company with guaranteed pickup and life was good. Pay the extra money for a professional service. This company will cause you nothing but grief.
Slow, stuttering website where data has to be entered twice in the same space. The service was horrible. The vehicles were picked up a day and a half late. There were constant excuses about delays. The delays caused a two day delay in the owners departure. The cars had to be shuttled significant distances at both ends of the transport, to accommodate loading and unloading. The driver went to a different town to attempt loading and had to be racked down. Communication was abysmal. There were frequent calls, some unanswered, or with long holds, to Road Runner service. I had to tell Road Runner service, I would never use them again. I hesitated to even allow the driver to take my cars. Road Runner service was never able to tell me the cancellation cost. Even if it had been 10-20%, I would have cancelled and scheduled with another carrier.
Order entry was fast and easy
Great service.
Easy pizzy - they did a fantastic job
Easy breezey
My vehicle came back in less than a week undamaged! The process was quick and easy!
I have used other services and Road runner was the easiest to use by far and I was able to get updates and delivery information when I needed it. The car was delivered when they said it would be and this was even during the Covid ordeal when most services where shut down.
Have to keep entering information. Otherwise good
It was a very good experience and my car arrived at its destination in a timely matter and in very good condition... I really appreciate the service!
Easy online directions. Faster than expected delivery. Great service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members