How would you rate RK Guns?
grey star
grey star
grey star
grey star
grey star
West Virginia
2 reviews
5 helpful votes
Follow Ira P.
Unfollow Ira P.
Send Message
Share Review
Report Review

Perfect service
February 7, 2021

I have purchased 3 firearms from RK Guns in Parkersburg WV. Every purchase has been perfect with a knowledgeable and friendly staff!

Date of experience: February 5, 2021

Overview

The company has garnered a mixed reputation, with notable strengths in product availability and competitive pricing, as some customers report satisfactory experiences and efficient order processing. However, a significant number of reviews highlight persistent issues with customer service, including long delays in order fulfillment, poor communication, and inadequate support during the purchasing process. Many customers express frustration over unfulfilled orders and difficulties in resolving problems, leading to a general sentiment of dissatisfaction. Overall, while the company offers appealing products, its customer service approach requires substantial improvement to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
43
value
41
shipping
38
returns
18
quality
31