Love The Bikinis and the floaties but they arrived a little bit late, i live in small town so maybe because of that, but the waiting was worth it!
Very happy with the prices, quality & service. Very easy to speak with the company, as well. I've ordered 2 bathing suits so far.
I Order 2 Bikinis for the spring break they arrived, good quality and they fit me well. I will buy some more the summer
But... took a long time to get response for exchange for diff size and coupon. And refund requires a restocking fee of 8.50 for each piece.
I purchased 6 bikinis for an upcoming Vacation, with plenty of time for delivery. They shipped 4 of 6 bikinis and provided me with a Tracking number... a few days later they sent the other 2 and provided a separate Tracking number for that shippment. Great, my bikinis were on the way! A few weeks later I received the 2 bikinis that were shipped after the first 4 were sent. When i looked up the tracking number on that order, there was no status. A week later it said it was still in China awaiting processing. I contacted Customer Service and didnt hear back until 4 days after. I was told that they show my order was complete and delivered, then they referenced the tracking number that contained the 2 bikinis. They told me to contact USPS.
I continued to explain that I had in fact received the 2 bikinis with the tracking number they referenced, HOWEVER the 4 bikinis with the other tracking number had not yet arrived in spite of it being delivered BEFORE the other package.
The representative didnt get back to me for another 4 days after that. Insisting that the "tracking number" shows it was delivered and I should contact USPS.
So far, I've only received 2 of 6 bikinis, one that I want to return but come to realize that shipping is far more expensive to return than the actual cost of the bikini... plus they charge $8.50 restocking per bikini. So if i chose to return for a refund, It would end up costing me more than it would if i simply keep it.
I dont know what to do about the other 4. No one seems to care or research a little further into where the package is, and refunds are impossible!
DO NOT SHOP HERE!
Everything ok since I began my purchase. I loved the swimsuits and the free pareo as well. The girls from customer service are quick and effcient.
Hace poco me llegaron los 3 trajes de baño más hermosos del mundo! "Palermo" está de ensueño Me queda perfecto y no se diga de "Antibes" e "Isla mujer", que nombres tan originales! Están divinos y de excelente calidad! Ahora todas mis amigas los quieren Tuve miedo que no me quedaran pero gracias a su tabla de medidas pude pedir las tallas correctas, llegaron súper rápido y el precio increíble
Oficialmente estoy enamorada de los productos de Riviera Coco y definitivamente volveré a comprar
Todo estuvo perfecto excelente calidad y el tiempo de entrega mucho menor tiempo al indicado!
Estoy feliz
Hice mi pedido el 17 de noviembre y se envio de shangai el 19 de noviembre no he recibido mi orden LX*******CN ni correos de mi envio
Overview
Riviera Coco has a rating of 4.3 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Riviera Coco most frequently mention customer service and good quality. Riviera Coco ranks 232nd among Swimwear sites.
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