Riviera Coco has a rating of 4.31 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Riviera Coco most frequently mention customer service, and good quality. Riviera Coco ranks 17th among Swimwear sites.
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The fastest shipping ive ever had, thanks for the gift card also, will apply next time! See you online!
The swimming suits I received has been missing the hygienic liner sticker. The overall quality was very poor. When i requested to refund the merchandises, then they will let you know the shipping cost is NOT refundable. The return address is in Mexico, so the shipping cost from the US to Mexico is expensive which could be more than the price of the swimming suites. Also, the refund can only be store credit which does not make sense. Since the quality was so bad, why the customers still want to order anything from this store again?!
The fastest shipping ive ever had, thanks for the gift card also, will apply next time! See you online!
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The swimming suits I received has been missing the hygienic liner sticker. The overall quality was very poor. When i requested to refund the merchandises, then they will let you know the shipping cost is NOT refundable. The return address is in Mexico, so the shipping cost from the US to Mexico is expensive which could be more than the price of the swimming suites. Also, the refund can only be store credit which does not make sense. Since the quality was so bad, why the customers still want to order anything from this store again?!
The swimsuits are of good quality and fit according to the measurement.It worth pays a little more price for a decent product.
Yet i'm not satisfied with tracking code updates. A wrong/missing code was given, i was not able to track the delivery process and it arrived at the door when there was no one home.
Also there is no free shipping options to Hong Kong even i purchased USD>100, how unfair i must pay for express shipping and S. F. express requires extra fee for home delivery. Again without a correct tracking code, i won't be able to contact the local logistic company to change delivery at the store.
I bought 2 bikinis very nice quality, they arrived in time. I loved the tracking system works pretty well!
My bikini just arrived and I'm so happy with it! Quality is amazing and the shipping was very fast, literally everything someone could ever want from an online store!
I received wrong item and so far customers representative did not offer me any reasonable resolution. Shipping took forever, returns are impossible. I will never use it again. Be aware that seller is in China and it is no phone number to call.
I have ordered from Riviera Coco for the first time. I am very pleased with the stuff I got. The quality of beachwear is great and the items are the same as in the picture. I was really amazed. DHL delivery service was super fast and easy to track. Stuff is very affordable and there are lots of beautiful bikinis. I am sure that I will purchase items in future from Riviera coco. I was very happy when I received it. 2 Thumbs up for Riviera Coco!
I am unimpressed with this company. I was originally excited when I saw these cute bikinis. I ordered a small and waited 4 weeks for it to come however, I was okay with waiting (it was still winter where I live). Well the bikini gets delivered while I was out of state and then I didnt immediately open it because I was unpacking and such. When I finally tried it on the bottom (s) is so small that it barely covered my entire bum. Be aware, if you are not proportionally sized these wont work for you. Im small on top but need a larger size on the bottom. One size does not fit all but it appears as though this company is warehouse based so they just pull a size out of their inventory and mail it. So I read the return rules and theyre full of restrictions like a restocking fee and money deducted if you dont include all the packing. It came in a small plastic bag which I threw away because its trash! So I decided to write and request a code to buy a new bathing suit for half off. They state someone will contact you in 5 days. No one contacted me for more than 10 days and then Kate reminded me that I was past the 10 day return period (by 1 day mind you) which was irrelevant because I wasnt asking for a return. She did provide a code to get a 50 % discount to buy a bigger size but now I had to pay $27 for shipping because my vacation is in 2 weeks. All in all I paid almost $70 for a 2 piece bikini. There are cute bikinis everywhere. And a side note for this company, if youre gonna be such a stickler for the 10 day return time frame, you should probably hold yourselves accountable for your 5 day customer service contact rule. Consistency is key for this consumer. Ill never buy here again. Too easy to find bathing suits with different sizes, no shipping costs (certainly not $27) and better return policies!
Im from Perth, Australia and always love going to the beach whenever I have chance. Recently I gained some bulk on the most obvious parts that would not look nice with my usual choice of micro bikini, I opted to go for this one piece marvel. I like the style and was slightly hesitant of the fit, but just looking at it I know it would be helpful in camouflaging my slight bulges. I got it in 5 days after placing the order. And it fits just right, perfect! So happy because I was not expecting it from a shop I had not tried before. This sort of vacation tour I am on, gives me lots of unexpected to think about.
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Great online shopping experience.
Hace poco me llegaron los 3 trajes de baño más hermosos del mundo! "Palermo" está de ensueño Me queda perfecto y no se diga de "Antibes" e "Isla mujer", que nombres tan originales! Están divinos y de excelente calidad! Ahora todas mis amigas los quieren Tuve miedo que no me quedaran pero gracias a su tabla de medidas pude pedir las tallas correctas, llegaron súper rápido y el precio increíble
Oficialmente estoy enamorada de los productos de Riviera Coco y definitivamente volveré a comprar
I had the absolute WORST experience with Riviera Coco. Their bathing suits fit horribly and I had used the exact measurements to determine my sizing. It took several months to get them to make a return with them only responding every few weeks, and not providing any sort of number I could call to return immediately. I finally got the return information and shipped it, which they only have international locations, so return shipping was expensive. After shipping it, it took ANOTHER 4 months for them to refund my purchase. Which they only refunded $12 out of an $80 order, citing "stains" and then charging me for a free Pareo, which they included and I didn't ask for (and was the worst quality, I would never even use). Their product is the worst quality I've ever seen, and their customer service should give them negative stars. All this said, it's been 7 months and I have spent more money to return the items than the return was even worth. Do not waste your time on this company - cute bathing suits are everywhere.
Ive placed 3 orders on Riviera Coco now, and each time I like the company and concept more and more. The products are awesome, super sexy bikinis, the quality is surprising and client support on Facebook is fast + effective. Shopping at Riviera Coco has been a wonderful experience and I find myself telling about the site for many friends ;) Keep surprising us!
The new collection is amazing, i got this new bikinis, is the second time that i order and the same quality, good shipping and support 100% recommend
Aside from the cool products on this shop, I really like the fast shipping and great customer service. They give a lot of discounts too. Great experience!
Ordered two bathing suits and they were both horrible quality. Customer service has been horrible, and has made the return process nearly impossible.
Good quality bathing suits, however, shopping is too slow, my second package has not arrived and I purchased it a month ago.
If there was an option to give this company zero stars, I would have. I ordered a bathing suit and it was too small. I looked over their return options prior to ordering and it did in fact state that a refund onto the credit card it was purchased with was acceptable but when I emailed them to ask for a refund they responded by stating that I had to wait for a representative to contact me with info for the return. Three weeks later and about three more emails stating the same thing, I never heard from their representative. I sent a final email expressing my disapproval of their service and they never responded, never heard back from them again. Zero customer service, they are clearly a scam, DO NOT order anything from them.
Hice mi pedido el 17 de noviembre y se envio de shangai el 19 de noviembre no he recibido mi orden LX*******CN ni correos de mi envio
But... took a long time to get response for exchange for diff size and coupon. And refund requires a restocking fee of 8.50 for each piece.
I Order 2 Bikinis for the spring break they arrived, good quality and they fit me well. I will buy some more the summer
I purchased a white monokini from this Company, which I tried on as soon as I received it. It fit great. But a few weeks later, I went into the pool with it, and the glue that they used to attach the eyelets to the fabric must have been red and cheap, because it bled all around the eyelets. The stains would not come out, so I requested a refund.
They refused to refund me what I had paid for the bathing suit, and simply offered a 50% credit towards another likely defective suit.
I gave them a chance to make things right, but they did not respond.
I posted an honest review on this Company's website about this bathing suit to warn others. This review is mysteriously not on their website, where they are only give 4-5 stars.
Be VERY careful about ordering anything from them, as they did NOT stand behind their product, which turned out to be defective.
Great quality swimming suit with lovely colors... size M is perfectly matching... choose a bigger size when you buy. Delivery on time without custom suprises!
It took a very long time to receive my order but the merchandise was of great quality and it was exactly what I ordered
#RivieraCoco is all about summer, beach, traveling, tanning and... tons of bikinis! Riviera Coco is a celebration of feminine beauty. #lifestyle #bikini #trend