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Riviera Coco
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rivieracoco.com
Alabama
1 review
0 helpful votes
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Better than most
May 22, 2018

Most of these Chinese based companies have pretty cheap quality. The quality of what I ordered wasn't bad. However, the sizes run smaller and the exchange process is tedious.

Date of experience: May 22, 2018
Hong Kong
1 review
3 helpful votes
Follow Pauline L.
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DO NOT BUY FROM THIS COMPANY. All positive reviews below are fake, it's a huge scam. Badly made, badly fit and the material is so cheap. The poorest quality products I've ever received in my many years entire online shopping experience. It took a very long delivery service, all the swiming suits are lack of elasticity, wrongly/messy stitched up, low quality material, poorly structural fit up.

I asked for a refund due to poor quality and customer service would never get back to you. This means there is no return and refund service, once you pay, they take your money with no refundable promise.

I bought it only because of FB promotion and want sth new to try. Now I realise that doesn't promise anything. Please share or forward this to as many friends on FB they could avoid this scam.

Date of experience: September 4, 2017
Mexico
1 review
0 helpful votes
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Love it
February 22, 2018

I love this page, the items that i bought are amazing and has the best quality ever, the only inconvenience that I see, is that sometimes they have a delay in the delivery.

I highly recommend it!

Date of experience: February 22, 2018
Florida
1 review
1 helpful vote
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Good quality
May 14, 2018

Good quality bathing suits, however, shopping is too slow, my second package has not arrived and I purchased it a month ago.

Date of experience: May 14, 2018
Massachusetts
1 review
1 helpful vote
Follow Lori I.
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I am unimpressed with this company. I was originally excited when I saw these cute bikinis. I ordered a small and waited 4 weeks for it to come however, I was okay with waiting (it was still winter where I live). Well the bikini gets delivered while I was out of state and then I didnt immediately open it because I was unpacking and such. When I finally tried it on the bottom (s) is so small that it barely covered my entire bum. Be aware, if you are not proportionally sized these wont work for you. Im small on top but need a larger size on the bottom. One size does not fit all but it appears as though this company is warehouse based so they just pull a size out of their inventory and mail it. So I read the return rules and theyre full of restrictions like a restocking fee and money deducted if you dont include all the packing. It came in a small plastic bag which I threw away because its trash! So I decided to write and request a code to buy a new bathing suit for half off. They state someone will contact you in 5 days. No one contacted me for more than 10 days and then Kate reminded me that I was past the 10 day return period (by 1 day mind you) which was irrelevant because I wasnt asking for a return. She did provide a code to get a 50 % discount to buy a bigger size but now I had to pay $27 for shipping because my vacation is in 2 weeks. All in all I paid almost $70 for a 2 piece bikini. There are cute bikinis everywhere. And a side note for this company, if youre gonna be such a stickler for the 10 day return time frame, you should probably hold yourselves accountable for your 5 day customer service contact rule. Consistency is key for this consumer. Ill never buy here again. Too easy to find bathing suits with different sizes, no shipping costs (certainly not $27) and better return policies!

Date of experience: May 2, 2018
Mexico
1 review
1 helpful vote
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No he recibido mi pedido
December 9, 2017

Hice mi pedido el 17 de noviembre y se envio de shangai el 19 de noviembre no he recibido mi orden LX*******CN ni correos de mi envio

Date of experience: December 9, 2017
Sweden
2 reviews
3 helpful votes
Follow Maya G.
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Hi writin a short review for Riviera Coco, super cute styles... I waited for weeks before finally jumping... soooooooo it is GREAT! Cheeky I admit but overal I love it. Shipping (regular) was not expensive. I highly recommend. They have a cool online community on insta/pinterest too.

Date of experience: August 31, 2017
Philippines
1 review
5 helpful votes
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Great experience!
July 13, 2017

Aside from the cool products on this shop, I really like the fast shipping and great customer service. They give a lot of discounts too. Great experience!

Date of experience: July 13, 2017
New York
2 reviews
0 helpful votes
Follow Levy K.
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The fastest shipping ive ever had, thanks for the gift card also, will apply next time! See you online!

Date of experience: October 17, 2022
Sweden
1 review
1 helpful vote
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SUper Cute Pool Floats
November 18, 2017

I just love them :) I ordered a couple this summer and noticed a Giant Pegasus is now available so I'll probably order a couple more as xmas gifts! Super smooth experiene, thanks!

Date of experience: November 18, 2017
Texas
1 review
0 helpful votes
Follow CRISTINA S.
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I placed an order for two swimsuits back on August 11th and my shipment still has not been received. Now I made the mistake of typing in the wrong zip code, which I take full responsibility for. However, when I tried contacting Riviera Coco Customer Service, they referred me to contact the USPS. Unfortunately, we were affected by a Hurricane in September (Irma) and I was unable to contact USPS in time before the order was shipped back to sender. I contacted them again September 2nd, and by that time the event I purchased the swimsuit for had already passed. I requested a refund and I'm still waiting. I sent another email on October 8th, 12th, 13th, 17th, and today the 23rd. It's now been almost 3 MONTHS since I placed the order and no refund or package. I am highly dissatisfied with the poor communication and service. I would never order from them again. Hopefully my money is refunded soon!

Date of experience: October 23, 2017
New York
1 review
2 helpful votes
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Horrible quality
June 1, 2018

Ordered two bathing suits and they were both horrible quality. Customer service has been horrible, and has made the return process nearly impossible.

Date of experience: June 1, 2018
Florida
1 review
0 helpful votes
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Tahiti Bikini
April 21, 2018

This suit is so cute! All the girls kept asking me where I got this cute suit. Great company to work with.

Date of experience: April 21, 2018
Sweden
1 review
2 helpful votes
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The new collection is amazing, i got this new bikinis, is the second time that i order and the same quality, good shipping and support 100% recommend

Date of experience: February 20, 2019
Hong Kong
3 reviews
16 helpful votes
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Scam
July 30, 2017

This is a scam company, do NOT use its service. The poorest quality products I've ever received in my many years entire online shopping experience. All the swiming suits are lack of elasticity, wrongly/messy stitched up, low quality material, poorly made, totally not acceptable. I've raised up my concern to them, and they don't take any return/refund, and the reason is "due to hygiene reasons, we cannot accommodate returns & size changes. " The funny thing is they only sell swimming suits which means whatever u take, once you pay and they take money, no return/refund.

I've checked where the the products from, it is from Ningbo in China, where normally those copy products of luxury brands from. For this price, I understand the products can not be real, but at least good quality of copy. The items I received shocked me.

I have frds bought clothes/swimming suits from Zalora which is cheaper and much better quality than this Riviera Coco. That shows how scam of this company is.

I bought it only because of FB promotion and sth new to try. Now I realise that doesn't promise anything. Please share or forward this to as many friends on FB u can so they could avoid this scam. Their strategy is quickly sell/spread very poor products through FB and take the money, I really want to see how does this behaviour to be long lasting.

Btw I have all the conversations and pictures of those products.

Date of experience: July 30, 2017
Texas
1 review
1 helpful vote
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I've ordered twice with this company, the first time was OK, I was mildly satisfied with my product. That being said, the second purchase was extremely disappointing and the only reason I even selected 1 star was because you have to.
Let me point out first, that it makes it extremely difficult that any of the 2 piece swimsuits can only be selected as ONE size for both top and bottom. The sizing guides are not accurate - I'm an avid online shopper, I know my measurements and I read sizing guides like my life depends on it. When I brought this up I was informed that their sizing guides are specific to different body types as not everyone is the same size - um DUH! So explain to me how selecting a different size for your top and bottom, because typically women are not the same size on top/bottom, is NOT an option? Not only was the bikini I ordered extremely too small for my blessed more than a "M" bottom, but the "M" top was so stretched out that the band across my back hung down and the under side of the front gaped so much underneath my breasts, if there was ever a strong wind, I'd be a strong candidate for the next episode of TMZ. I also ordered a one piece suit and the coloring was so far fetched from what the suit online looked like. Further, they do not send you a return shipping address label, so if you are unsatisfied with your purchase, not only do you have to be APPROVED for a refund by their company and submit a great deal of information regarding YOUR body and measurements, but YOU the consumer has to pay for the shipping to France which costs more than the bathing suits AND they do not refund $8.50/swimsuit that is returned, so you're still paying MORE just to get a "refund". In the correspondence with the company, it was always a different associate responding and when I pointed out all of the above facts, the last email I received was informing me that management would be notified of my "suggestions". Email correspondence and trying to get this issue resolved has been going on for over a week now. Save your money and time.

Date of experience: June 27, 2018
Canada
1 review
0 helpful votes
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Nice Bikinis
March 3, 2018

I bought 2 bikinis very nice quality, they arrived in time. I loved the tracking system works pretty well!

Date of experience: March 3, 2018
North Carolina
1 review
0 helpful votes
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Very good
February 9, 2018

It took a very long time to receive my order but the merchandise was of great quality and it was exactly what I ordered

Date of experience: February 9, 2018
Mexico
1 review
1 helpful vote
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Wrap Around Bikini
December 4, 2017

I'm crazy about boho stuff so I just could resist to buy it! LOL
I love my bikini it is really comfortable, fits great.

Date of experience: December 4, 2017
Sweden
1 review
0 helpful votes
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Amazing Swimsuits
February 23, 2018

I bought 2 bikinis they fit me very well, i'm very happy. If you thinking of buying some good bikinis go to them

Date of experience: February 23, 2018

Overview

Riviera Coco has a rating of 4.3 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Riviera Coco most frequently mention customer service and good quality. Riviera Coco ranks 232nd among Swimwear sites.

service
10
value
10
shipping
10
returns
9
quality
10