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    Rhinocamera.dk

Corporate Values

Overview

Rhinocamera.dk has a consumer rating of 4.4 stars from 2,663 reviews indicating that most consumers are generally satisfied with their purchases. Rhinocamera.dk also ranks 106th among Camera sites.

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How would you rate Rhinocamera.dk?
Top Positive Review

“You should provide a more accessible choice of delivery...”

Jesper N.
4/18/20

You should provide a more accessible choice of delivery express (against a surcharge ) or economy (standard) I am aware you have it, but Idid not find the choice on my order process

See positive reviews
Top Critical Review

“no order feedback at all, had to contact my self to...”

Carsten R.
6/29/17

no order feedback at all, had to contact my self to get info. Send wrong camara. NEVER use this again....

See critical reviews

Reviews (2,663)

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delivery time (6)
jespern2
Jesper N.
1 review
1 helpful vote
April 18th, 2020
Verified purchase
You should provide a more accessible choice of delivery express (against a surcharge ) or economy (standard) I am aware you have it, but Idid not find the choice on my order process
timme
Timm E.
1 review
0 helpful votes
February 28th, 2018
Verified purchase
Simple and efficient website layout, easy to navigate on a tablet. Only thing i found missing was the ability to navigate to the product page from the checkout page i.e. to swiftly check if any accessories are needed.

Shipping went as expected and there were no problems with the package or the content within - good amount of protective bubblewrap so no worries on that part!

Overall a nice, hassle free experience and i would definitely order from rhinocamera again if needed.
carstenr2
Carsten R.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
no order feedback at all, had to contact my self to get info. Send wrong camara. NEVER use this again....
roarc
Roar C.
1 review
0 helpful votes
March 12th, 2020
Verified purchase
Customers on trustpilot had good experience with your customer service. That's why I picked Rhino cameras. And a very good price too.
peterj404
Peter J.
1 review
0 helpful votes
March 26th, 2020
Verified purchase
Ok, but surprised that I had to fill out this before I can get an order confirmation,,, That's bad

You sent the orderconf to me by mail when I asked for it,np,, It was ok.

I did not get the full order at first but a mail to you and you sent the rest of the order,np,,, It was ok.

I am sure I'll be back another time
keshavm3
Keshav M.
1 review
0 helpful votes
May 29th, 2019
Verified purchase
I dont understand why my payment is not going through in spite of entering my card information twice
meretee
Merete E.
1 review
0 helpful votes
February 10th, 2020
Verified purchase
Got my camera in about five days. Good price
- have seen a better one from another e-store after the purchase, though. But very satisfied anyway.
simons116
Simon S.
2 reviews
0 helpful votes
July 28th, 2019
Verified purchase
Note that your SD-card's label do not match what was on what I ordered on the website, I have no formal way of confirming the quality of the product (Capacity+speed) before buying. Noting here that it hasn't failed so this is not a negative comment, just a weary one.

Amazon has been caught selling fake HC SD cards, so upping the transparency can move you in a good direction PR wise.
ianm199
IAN M.
1 review
0 helpful votes
September 8th, 2017
Verified purchase
just ran into problems with banking-limits. This survey blocked my view, so I did not se that the order did not went through. That would be an apreciated info. Your online chat, and feed back was all right.
kirstenk15
Kirsten K.
1 review
0 helpful votes
August 24th, 2019
Verified purchase
I go to Greenland early morning 30/8 from Copenhagen. Please promise I will have the camera latest on thursday.... Thank you.
rezat3
Reza T.
1 review
0 helpful votes
January 11th, 2019
Verified purchase
Your price is good for me.I hope buy again from your company.
Merry christmas and best regards.
Reza Marvy
ebbaf
Ebba F.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
I made a mistake about item on my first order. I got approval to send it back, and paid for the return freight. I decided instead to order a nice Canon lens, which I received in good condition. Thank you!
Now I would be happy to receive an invoice covering just this lens. Item and price.
I will be happy to buy an other time from Rhino ;-)
Sometimes it could be nice to get response a little quicker.
mirceaa1
MIRCEA A.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
I ordered a Sony a6000 single lens kit and received an open box double kit from which the second lens was removed, without any English or Danish manual, menu of camera and instructions manual were in Japanese. In my opinion that can as well be a demo or refurbished product. Disappointing because it happened that I decided to buy from rhinocamera.dk exactly because of the same open box experience with another shop.
janf103
Jan F.
1 review
0 helpful votes
June 24th, 2019
Verified purchase
Sorry - answering questionnaires using a phone is not my best qualification.

The ordered items was delivered in good shape - a little long delivery time but not a problem.

Only really annoying thing is that the mails regarding the items/delivery originates from 'strange' places.
johnn294
John N.
2 reviews
0 helpful votes
June 29th, 2017
Verified purchase
It was easy to shop on their site and I received my order fairly fast. Definitely a place I would recommend!
jrgeng1
Jrgen G.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
Quick and easy!
Overall i am very satisfied - It took a longer time to get my products than i expected..
rodrigoz6
Rodrigo Z.
1 review
0 helpful votes
November 2nd, 2018
Verified purchase
Fast shipment, the camera arrived in perfect condition and everything was great. Excellent price and good service. What else can you ask for? If I need a new camera or lens, I definitively check in rhinocamera first!
elisep10
Elise P.
2 reviews
0 helpful votes
October 30th, 2017
Verified purchase
The camera came as promised. On the webpage, a flash card was recommended that did not fit the camera. It was returned. Money returned as well. A small hick-up in connection with the shipment in that, there is no addressee on the package. This led to some misunderstandings with the courier service that eventually cost me a bottle of Sancerre that I had to give to my neighbour.
boj25
Bo J.
1 review
0 helpful votes
February 17th, 2019
Verified purchase
I am satisfied. Lookin forward for a quick delivery. That was a little problem one - two year ago. Good luck with brexit!
kimb304
Kim B.
1 review
0 helpful votes
December 29th, 2017
Verified purchase
Very good experience sofar ... excellent support from Mr. Hanh in the buying process. This is my first order. If successful I will put majority of my annual camera budget with you. So let's make this a successs. Kind regards Kim Brink
allanm87
Allan M.
1 review
0 helpful votes
April 13th, 2018
Verified purchase
just ordered a canon 100 mm f.2.8 is L lens and so far everything went nice and easy i payed for fast delivery so lets see if they can keep up with that ;-)
nielso4
Niels O.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
Product, price and service absolutely OK.
Delivery by DHL failed first time (even though we were home!) but OK next day and SMS information about it was very good.
antonl27
Anton L.
1 review
0 helpful votes
May 23rd, 2018
Verified purchase
I was a bit hesitant at first because the prices looked so much lower than in my country (Denmark) hence it was suspicious but positive feedbacks of other buyers helped a lot. It was a great deal.
henriko1
Henrik O.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
The reason that I rated you with only two stars is that the translation of your website into danish is of such poor quality that it makes me worried that I'm dealing with a fake company. Please prove me wrong.
jrgenj2
Jrgen J.
1 review
0 helpful votes
June 29th, 2017
Verified purchase
I could not find the same camera cheaper elsewhere
It was a bit complicated with a Japanese instruction manual!!

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