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RevZillaReviews 15,108

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,736
quality
12,096
This company responds to reviews on average within 4 days

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Texas
2 reviews
0 helpful votes
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Great Selection And Savings!
April 5, 2023

Revzilla is always on point with the large selection and shipping. Saving money Zillacash is a nice touch also!

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
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Great gift option!
April 4, 2023

Fairly easy to navigate the website for gift certificates or cards.

Date of experience: April 4, 2023
Nevada
1 review
0 helpful votes
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Great selection. Great service.
April 4, 2023

Couldn't find the correct battery with the correct lugs at any of my local stores. As i always prefer to shop local. Battery stated instantly with no issues. Revzilla has taken care of me for years. Always great services and results. And i love their reviews. Especially Lenny. That's my boy.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Received
April 4, 2023

Half of what I viewed was out of stock. Very annoying.

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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It was horrible
April 4, 2023

The young men at the Newport Beach location are not who I will be shopping with again. Wont even pick up my visor for my new helmet and was going to return it but don't want to go back. Wont even shop RZ online again!

Date of experience: April 4, 2023
Maja B. RevZilla Rep
over a year old

Hi Janet,

We’re sorry you had a bad shopping experience with our team members. Know that we take feedback about our staff very seriously. Please reach out to us directly at 877-792-9455 or email us cs@revzilla.com so we can understand more about your visit and work to resolve the issue.

Massachusetts
1 review
0 helpful votes
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Always the best
April 4, 2023

Ordered an exhaust pipe and it showed up the next day! Super fast and always love shopping revzilla.

Date of experience: April 4, 2023
Tennessee
2 reviews
0 helpful votes
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Revzilla is one of the few big retailers I buy from. They have been good about having what I am looking for with fair prices. I will definitely be ordering from them in the future as well.

Date of experience: April 4, 2023
Arizona
1 review
0 helpful votes
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Always good service
April 4, 2023

I have been a customer for a long time and always get good products, service and fast shipping. Easy to deal with.

Date of experience: April 4, 2023
Alabama
2 reviews
0 helpful votes
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Repeat customer
April 4, 2023

Consistent in excellent service every time I shop.

Date of experience: April 4, 2023
Indiana
1 review
0 helpful votes
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RevZilla customer service
April 4, 2023

I reached out to a customer service because I was searching for a particular item. Although RevZilla didn't have the item, the representative was very informative and polite during the exchange.

Date of experience: April 4, 2023
Illinois
1 review
0 helpful votes
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Extremely easy install!
April 4, 2023

The slipons came and were VERY easy to install on my 2019 Fat Boy 114. The sound is entirely subjective and they are definitely louder than stock. As a musician, I can tell you that there is more "mid-range" and a bit more lower end. As far as performance, too many people tell you they get more power but im sure its negligible. Also, they are thinner and shorter than stock.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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They have a good selection of parts, and the transactions are always easy and the parts arrive on time in a good condition. Always works out well.

Date of experience: April 4, 2023
South Dakota
1 review
0 helpful votes
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Will not give me a refund
April 3, 2023

I ordered a Cardo freecom and they sent the wrong one and it got returned and I haven't got my return 18 days later.

Date of experience: April 3, 2023
Maja B. RevZilla Rep
over a year old

Hi Alex,

We are sorry to hear you didn't receive the correct item. For more immediate assistance with this kind of issue, please give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service. We'd be happy to assist you with this matter.

Massachusetts
1 review
0 helpful votes
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Nyla did a terrific job!
April 3, 2023

Nyla S. Helped me with a return and was quite helpful, very knowledgeable and very cordial. A pleasure of an individual with whom to work.

Date of experience: April 3, 2023
Oregon
1 review
0 helpful votes
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Good exhaust
April 3, 2023

Quick, fast & cheap product. Like it on the bike and sounds good.

Date of experience: April 3, 2023
New Mexico
1 review
0 helpful votes
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Good company
April 2, 2023

Excellent products. Helpful staff. Excellent price. Great return policy.

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Pretty good website, delivery times are average, sometimes early, sometimes late. Pricing on non-house brands can be hit & miss.

The no hassle returns policy is nice but since you have to pay for return shipping not really an option for items that may not fit. To be honest I prefer to see wearable items in person & try them on before buying.

Date of experience: April 2, 2023
Illinois
1 review
0 helpful votes
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Bar None "The Best of the Best"
April 2, 2023

As I begin to re-enter the world of riding a motorcycle, there is new equipment, clothing, etc., and RevZilla is the best place to find what I need. With any online ordering sizing is always an issue, but RevZilla makes it easy, worry free to get the right size. The Geek Squad is great and I love the product videos describing the pros/cons, so I can make an educated selection. Finally, their return policy is fantastic.

Date of experience: April 2, 2023
Colorado
1 review
1 helpful vote
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Mediocre
April 2, 2023

Had both good and bad experiences. Ordered brake pads and they sent me some that didn't fit. Had to pay return shipping. With that said I'll just buy from my local dealer now.

Date of experience: April 2, 2023
Ohio
1 review
0 helpful votes
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Wrong size
April 1, 2023

I bought some rev it pants protection and the order sent me 1 size to small
I contacted and they immediately saw what I
Needed and sent it ordered and sent me a label via email

Date of experience: April 1, 2023