From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I always have a good experience, ordering from RevZilla. Courteous, friendly, kinda my go too. For motorcycle goodies.
I have always had the best experiences with Revzilla Great response, information, product, friendly sales people And competitive pricing. It's nice to deal with a business that does everything correct these days I am always very comfortable dealing with them and look forward to it whatever purchasing products related to my motorcycle.
Ordered a half helmet made by LS2 and the fit is perfect. The price is very competitive and it was shipped and delivered on time. I am also a repeat customer and I found their website easy to navigate.
Experience is top notch the reviews and videos are awesome. Best site ever for motorcycle anything.
I ordered an open box item at a very fair price. The parts where sent timely, however, the main part of the kit was not included in the shipment. I called and Jo Jo immediately instructed me on what to do in order to get my complete order. Within 2 days my order was corrected and readied for shipment. It took 2 days because I could not get to ups for one of those days.
I now have a complete order on the way. THANK YOU!
5 Star service! Painless return and even received some bonus bucks!
Brooke followed through with a complicated exhaust issue, she is fantastic.
I've been a Revzilla customer for about thirteen years. I like older Japanese bikes; and it can be hard to find parts and accessories. RevZ doesn't always have what I'm looking for, but I always look there first. Their website is one of the best I've seen of any retailer - very user friendly and informative.
I love ordering from RevZilla. I trust them to sell quality products, I enjoy their video reviews and expertise. RevZilla's service is always fast and reliable.
This may not be Revzilla's fault, order some tires after several weeks waiting there was notice saying FedEx could not deliver them. No reason given. Maybe Rezilla should consider other providers.
I purchased a battery status indicator for $65. (or over $70 with tax and shipping). It didn't ship with other items I purchased at the same time, however shipping on this item was late so I looked on Amazon and found a better one for $12 with FREE SHIPPING. So I cancelled my order with Revzilla.
The product information provided by RevZilla for the Biltwell Gringo-S helmet was spot on and delivery was fast. Followed the head measurement instructions and ordered the 5mm pad inserts. Both helmet and pad inserts arrived at the same time. Thanks!
I ordered tires that were listed as in stock. They were stated as shipped within days of placing the order. The UPS tracking first listed it as in progress and provided a delivery date. That date came and went with no change to the tracking status. Then the UPS tracking was update to delayed. It does not appear that anything other than a shipping label was created. I now have to take time in my very busy schedule to find out what happened and if I am ever going to get my parts.
Hi Jerald,
We appreciate your feedback and are sorry to hear UPS hasn’t delivered your tires. Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service so we can assist you further.
Must have motor covers get the full quality/shipping great. Had a low side bike slide about 100 feet and that cover saved the motor very minimal damage to bike just replace of sliders and cover. Posting a pic of cover that saves motor.
After speaking with the rep about the Cardo system for my helmet so I could communicate with my buddy I purchased one. My wife decided she should have one to! So I called and spoke with customer assistance got the Cardo Duo Pack ordered he gave me the RMA# including my discounts(military) which is another reason I deal with Revzilla and prepaid shipping label. As soon as I received the first one I immediately shipped it back and in the next day I received the Duo Pack and was notified they had received the other and my account was credited. What a great no hassle experience and great products.
I had an issue where the product got damaged in shipping and never delivered. I made one phone call and they were able to expedite the product to me within days. Super easy interaction. Zero complaints.
Revzilla has the one the biggest assortment of gear and the best prices. I can always find new gear or replacement parts easily.
I needed a replacement back protector for my racesuit. I was unable to get it from the site I bought it from. I went straight to Revzilla and found it easily. As a member of their RPM it was delivered in two days.
All the information on their site allowed me to buy it with confidence that it was the correct part tho if I needed to return it. Thoroughly happy with my purchase and the ease of using Revzilla
I shopped, I ordered, I paid and you delivered. Nuff said
5 to 7 days before shipping is way to long.Most company ship within 12 hours or less.I inquired as to where my order was and it seemed like they where had no time for me.I really like my new glasses.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We appreciate your feedback and are sorry to hear FedEx hasn’t delivered your order. Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service so we can assist you further.