About the Business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The website is nicely designed with good info to help you decide what size you need. The jacket I purchased fits perfectly and I am extremely happy with it
My order was never scanned by UPS and was seemingly sitting overlooked somewhere for close to a week until i said something then it arrived next day.
Berry great service and fast response no issues by request credit
I'll always liked revzilla because of the detail information of most of their inventory, easy of use page and off course, the good prices. Ive bought helmets, tires, gloves, underarmor, sunglasses... pretty much anything you're looking for.
Bustin' Bustin' Bustin' Bustin' Bustin' Bustin' Bustin'
I got two different sizes of a helmet and tried them and I'm returning one that didn't fit well. Usually a pretty easy process.
I've ordered many things from Revzilla. Never had a wrong order, and everything ships quickly!
Great selection of products and good promotions and sales.
Hey Revzilla...talk about fast response. I needed tires real fast. I order my tires on wednesday. I got them the next day thursday morning...
Revzilla's service was excellent. Only had to return the Alpinestars jacket as the quality was less than I expected the CE 1 armor was to light, and the jacket seemed poorly stitched
Their website is very user friendly and easy to navigate with a wide variety of gear as well as a nice selection of parts.
I have not had a chance to install my tire yet, however I have bought everything from Cams, fluids, tires, and just about everything but a frame, Revzilla always has the best customer service and faster shipping than amazon when you have riderplus membership. I buy only from them when I can now
No problems, knee pads were on sale, both te grandsons needed them, arrived on time w/o issue. Fit was perfect, now if they just dont lose them
Happy with transaction with Revzilla. Keep it up. Good luck
I placed the order and did not realize that it would take so long to ship. In the meantime, I was able to sell the motorcycle and did not need the part by the time it got to me. I paid to have it delivered then had to pay AGAIN to ship back. Not a pleasant experience overall.
Hi Stephen,
Thank you for taking the time to leave a review.
It looks like your part had a 1-2 week lead time prior to shipping. This is usually listed in the product page before you add the item to your cart, your shopping cart as well as the confirmation email for the order. Please see our full Shipping Policy for a detailed breakdown of processing times and shipping timelines too: https://www.revzilla.com/shipping-policies.
In future, please feel free to reach out to us at cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service, we'd be happy to make a one time exception and help you set up the return.
Product received quickly and as described. Don't really care much for the "50 character" minimum that the reviews ask for.
I ordered a hjc i70 helmet witch I used the sizing chart for and it did not fit right. Customer service sent a return label right away then directed me towards a different helmet that fit perfectly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Timothy! We're very glad to hear you had a nice experience with us. Please reconsider your star rating based on the quality of the service provided!
Feel free to reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service if you have any questions or comments.