From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Got the item.Was kept informed of the shipping.Had OEM Suzuki parts.
I got my order in just a few days. Great service
I needed more Liqi Moly 2 stroke oil for an upcoming ride and didn't have time to wait.
Easy to use website. I found what I wanted right away when other sites were backordered.
Great gear. It came on time and fit amazing. The shipping was fast and it was well worth the buy!
I received my order within two days. I was very satisfied. I received exactly what I expected.
I was very pleased with the selection of relevant products. The helmet and gloves that I ordered were exactly as I expected, were delivered rapidly, and I'm very happy with them.
Website easy to navigate. Easy to place orders. Received my orders quickly
Received described items in a timely manner in the condition described
Received the items very quickly. Items were as expected. Blah blah blah blah to get to 50 characters.
Had my boot size in stock, was shipped immediately and I received the order in a few days. The reviews were pretty spot on so I got what I expected.
Always have a great experience with my orders. Couple times I chatted with customer service and they were very helpful and friendly.
I was looking for replacement brake lever. My fault didn't double check, but with the proper filter for my bike the site showed me an improper part. Again my fault for not double checking but your AI could improve on filtering results.
Awesome discounts and shipping was quick, easy to use website!
Customer service was excellent help.
Really like the quality of the riding pants I purchased. Very comfortable and great quality.
Very easy to shop. Staff is friendly and are ready to help.
Very shotty product. Very crappy plastic. Seems extremely cheap, no instructions with the product. Absolutely would not recommend
Hi Alex, thank you for your honest feedback. We’re sorry to hear the tail tidy didn’t meet your expectations and appreciate you bringing issues about the product quality and instructions to our attention—we’re working on improving these aspects to provide a better experience. Your input is invaluable, and we hope to make things right with you in the future.
I ordered two tires for my bike, they were shipped via UPS separately and I received them very quickly. And then ordered a Cardio Pro headset, it was shipped USPS but unfortunately, it took me weeks to get it. I realize this was the fault of USPS, not Riela, so it's a five-star overall! Maybe just try not to use USPS, they are horrible when shipping to Hawaii
Ordered Alpinestar pants and hip protectors. Delivery was fast but unfortunately it was the wrong pants. They sent Dianesse pants with no tags and shoved an Alpinestar tag and booklet in the back pocket. Many questions. Why did the pants have no tag even though they were the wrong brand. Why was an Alpinestar tag and booklet shoved in the back pocket? I can understand a mistake but this is wrong on many levels. This was intentional and unethical. I immediately filled out the form for my return the same day the package was received and will be shipping it back asap. I would like an explanation from Revzilla.
Greg, we sincerely apologize for the experience you had and appreciate you bringing this to our attention. We are reviewing what happened with your order to ensure it doesn’t occur again and are committed to resolving the return swiftly. Thank you for your honesty, and we hope to earn back your trust in future interactions.If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!
Well, I really like my latest purchase but unfortunately didn't fit and sadly had to return it
Received multiple tire orders within 48 hours. I live in a remote rural area. Also get all kinds of moto stuff via Revzilla, y'all are the best!
Tires always ship and arrive very quickly. Love that.
I ordered a helmet I thought was a modular helmet and contacted customer service and she was very helpful and professional. I was looking at another helmet and she confirmed that it was a modular helmet and I returned the the helmet and when they received it my money was refunded and I placed the order for the module helmet and I was very pleased. I received the helmet in two days that was outstanding.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Dario, for sharing your experience and thoughtful feedback about the search results. We’ll work on improving our system to provide better part suggestions, and please feel free to reach out anytime–we're here to help ensure you get exactly what you need. Looking forward to serving you again soon!