From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to navigate their website and filter for what you're looking for. The transaction in purchasing was smooth and the delivery was fast. I would recommend shopping at this vendor.
After I placed the order I realized that I left off my apartment number from my address.
I called Rev and they couldn't do anything at the moment because the order was already being processed. But they made a note on my file and as soon as it was sent out for delivery they updated the address without me having to call and request it again.
Package arrived on time due to the great service from rev Zilla.
Great place for all things motorcycle, have bought several things including tires and a helmet
This is one of the few sites with gear for women. The variety is good and the prices are reasonable. Love it here, will continue shopping.
Great price and fast delivery. I'm already.pricing out more.parts. Very satisfied.
Best customer service in the world!
I bought wrong tires and Revzilla did what they di best, great costumer service and replaced my tires with what I needed.
I resource to Revzilla for most of my moto needs, I ride adventure and enduro bikes, the best brands, well classified products, lots of information on the product, overall excellent service.
Good selection of accessories
Always good service
Very nice to deal with.
Just a quick note to say thanks! Whole thing was easy as usual!
I ordered a helmet. After they emailed me and told me the helmet was in stock. I waited 2 weeks for the helmet. Never showed up. Customer service lied on multiple occasions the item was in stock. The never had the item. Customer service manger. Is a condescending joke of person. Disrespectful and acts like he is better then everyone, you know big truck under 5'5 type persona. He cut me off multiple times while in conversion to argue with me. I have never heard seen so much disrespect to a customer or another human being. And I'm a retired marine. I've seen my share of disrespect!
Bought gloves for 40. I wanted to exchange them because they were too small. I used their sizing chart to pick the size and even measured my hand. It didn't work. The return cost me 20 dollars, half the value of the gloves. Wasn't even worth it. Now I have small gloves...
Ordered some stuff 2 weeks ago. But they have disappeared from my orders. I used chat but nothing changed.
Please find my orders.
I need my stuff!
Dang
Please reach out to our team at cs@revzilla.com. One of our team will gladly look into your issue.
The Staff Picks are some of my favorites. The size guides run fairly accurate, and they've noted any deviations from the size guide (i.e. "runs small"). Shipping was speedy, and the quality of gear RevZilla supplies is something I'm more than comfortable riding in. Not to mention that the gear is super comfortable too!
I've ordered from RevZilla a lot, and they have never let me down. They get my order to me on time or occasionally ahead of time, and their website is one of the easier ones to use. This time was no different.
Great experience. Ordered multiple things for multiple bikes. Always happy
RevZilla never disappoints and always provides superb customer service. Staff are always polite, friendly and willing to help when called upon.
The young lady that helps and the young man for very knowledgeable and helpful
First time I've ever ordered from RevZilla, I was skeptical. But once I received the item. I had to order again and again. Their service is great and I'll be ordering more often.
You have a lot of choices in stock, and video reviews on product is helpful.
Quick and easy ordering and free shipping! I will always use Revzilla or cycle gear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our prepaid return label is 9.99 or you can choose to return by a method of your choosing. In certain circumstance we can waive the return fee. Please reach out to us at cs@revzilla.com and one of our team will be glad to discuss your return. Please see our full Shipping Policy for a detailed breakdown of processing times and shipping timelines: https://www.revzilla.com/shipping-policies. Our Return Policy can also be found here: https://www.revzilla.com/returns. If you are interested in free returns, check out the Riders Plus Membership page!