business logo of RevZilla

RevZillaReviews 13,778

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,515
quality
10,775
This company responds to reviews on average within 4 days

Instant Feedback

116,582 reviews
Virginia
1 review
0 helpful votes
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SOUND SYSTEM
August 17, 2023

I needed a bluetooth sound system for my SHOIE F 14 HELMENT I JUST BOUGHT, I had a system in my old helmet but the speakers were to big for the grooved out part in the helmet for the speakers. It was a CARDO SYSTEM. They told me about a AWSOME sound system made just for that new helmet i got, it also came with harmon carmen speakers. I was really thrilled when i hooked it up, it sounded so AWSOME!. You guys always take care of me thier, VERY PROFESSIONAL. When i need anything for my sport bike, REVZILLA is the only site i will go to. THANK YOU SO MUCH

Date of experience: August 17, 2023
Minnesota
1 review
0 helpful votes
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Great service from everyone at RevZilla.
August 17, 2023

Had a size issue with the jacket I purchased. Quickly returned cost and received next larger size. Fit very good. No extra fees. Thx Revzilla

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Good
August 17, 2023

Fast ship item worked well. Website was well made with options to easily find parts for your bike.

Date of experience: August 17, 2023
New York
2 reviews
0 helpful votes
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Outstanding customer service
August 17, 2023

I had an issue with my order missing parts. I was sent a replacement right away which was also missing the same parts, The product description was probably at fault for stating that hardware would be included. I was refunded the cost of purchasing the hardware and given additional Zilla cash for my inconvenience. Very satisfied with the outcome.

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Best Experience
August 17, 2023

Fast delivery, parts were in perfect condition, changed my bike completely

Date of experience: August 17, 2023
New York
1 review
0 helpful votes
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Lack of inventory
September 16, 2023

I ordered tank pads for my 2022 zx6r. Revzilla said it was available and ready to be delivered then told me they sold out of it, after I purchased the item. I did get a refund and a $5.00 store credit but I really did need this item. Hopefully they keep their inventory more updated

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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Easy process to buy a helmet
August 16, 2023

Great experience buying an I10 robust from them. Made it easy and have a generous return policy if it doesn't fit

Date of experience: August 16, 2023
Pennsylvania
1 review
0 helpful votes
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Great service!
August 16, 2023

Popped for the new Kriega OS 38 side bags. Nice! Ordering was simple and the free shipping time was quite sufficient for me. Revzilla makes it real easy to spend your money!

Date of experience: August 16, 2023
North Carolina
1 review
0 helpful votes
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Fast shipping!
August 16, 2023

Great price, Fast Shipping, No issues! Can't beat the deal offered

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
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Unorganized
September 15, 2023

Shipment arrived late even though I had paid for 2-shipping and got here in several boxes in the span of a week

Date of experience: August 16, 2023
Idaho
1 review
0 helpful votes
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Awesome service. Fast shipping.
August 15, 2023

Great easy website. Good prices. Would buy from again.

Date of experience: August 15, 2023
Pennsylvania
1 review
0 helpful votes
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Poor delivery
September 14, 2023

Most delivery drivers leave things on my porch. This driver left my tire outside in the middle of my driveway in the rain.

Date of experience: August 15, 2023
Pennsylvania
1 review
0 helpful votes
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Just as it should br
August 15, 2023
Updated review

Works for me like always. Parts on time with no problems

Date of experience: August 15, 2023

Works for me
August 5, 2023
Previous review

Works for me

Date of experience: August 5, 2023
Colorado
1 review
0 helpful votes
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Very happy
August 15, 2023

I unfortunately had to call several time customer service was awesome and super helpful
Thank you

Date of experience: August 15, 2023
Ohio
1 review
0 helpful votes
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Well done.
August 15, 2023

They were very helpful and di what they could for more order.

Date of experience: August 15, 2023
Idaho
1 review
0 helpful votes
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Let it rain
August 15, 2023

Rain gear good quality fast shipping great fit also

Date of experience: August 15, 2023
Pennsylvania
1 review
0 helpful votes
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Bike cover
August 15, 2023

Bike cover works well. We received it quickly! Always order from RevZilla!

Date of experience: August 15, 2023
Wisconsin
2 reviews
1 helpful vote
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Delivered a quality product.
August 15, 2023

For so early in the snowmobiling season(it hasn't started yet) I was disappointed in the available selection. Especially, different colors.

Date of experience: August 15, 2023
Arizona
1 review
0 helpful votes
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Overall, great service.
August 14, 2023

My order was processed quickly and I received the shipment on time.

Date of experience: August 14, 2023
DO
1 review
0 helpful votes
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Seamless purchase
August 14, 2023

Everything in order, I received the right size and color and the helmet arrived on time.

Date of experience: August 14, 2023