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RevZillaReviews 14,306

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,612
quality
11,299
This company responds to reviews on average within 4 days

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119,186 reviews

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Washington
2 reviews
0 helpful votes
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Terrible customer service, and return process
April 7, 2024
Updated review

I got a helmet everything said it was supposed to be extra large, but the liner was the wrong size. Instead of sending me the correct size or any other option. I have to ship the entire thing back. Wait for it to be processed and inspected and any questionable damage will be blamed on me from what they return policies says, and I'll get some amount of money in return whatever they deem.

Date of experience: March 28, 2024

Bad quality control
March 31, 2024
Previous review

Ordered the icon domain, tigers blood in XL, immediately had an issue had to be refunded the money re-ordered the same item and received the wrong size even though all the labels on the box said the correct thing the actual helmet was labeled wrong

Date of experience: March 21, 2024
Missouri
1 review
0 helpful votes
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Great products
April 7, 2024

Easy checkout, I got a great alpinestars jacket for half price. The jacket fits great. I couldn't be happier.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Exactly what I was looking for!
April 7, 2024

Had what I wanted in stock and arrived quickly, visor was a little tough to get on the helmet but fits perfect.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Easy Checkout and Good Prices
April 7, 2024

Revzilla has an excellent selection of products and I really appreciate the provided explanation videos on the website featuring many different products. I found the pricing was very good, especially on sale items. Checkout was very easy and delivery of my order was much quicker than I expected even though I am north of the border. Definitely will use this site again.

Date of experience: March 28, 2024
Connecticut
2 reviews
0 helpful votes
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New riding pants
April 7, 2024
Updated review

Smooth transaction, little slow on shipping but it is no rush at this time of the year.
Packages always arrive untouched in great condition.

Date of experience: March 28, 2024

Quick an easy
August 23, 2023
Previous review

Quick an easy

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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New junk at full price
April 7, 2024

You sent me a used helmet. I didn't know I was buy from Craigslist.
You should change your name to Craigslist.
Thanks for nothing.

Date of experience: March 28, 2024
Virginia
1 review
0 helpful votes
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Could be better
April 7, 2024
Updated review

Website was slow majority of the time I was on it, ordered a few different parts. They all came in at different times with different assortments of other parts. For example I ordered 4 new plugs and was getting them one by one every other day for like a week rather then in one shipment. On the of plugs had a cracked box and was just stuffed into a ziplock bag. Shipping box's for sure could be improved. Not what I expected out of such a large company.

Date of experience: March 28, 2024

Website was slow majority of the time I was on it
March 21, 2024
Previous review

Website was slow majority of the time I was on it

Date of experience: March 11, 2024
Tennessee
1 review
0 helpful votes
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Great experience will definitely buy again. I have made 4 different purchases so far

Date of experience: March 28, 2024
New York
2 reviews
0 helpful votes
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Spot on service
April 7, 2024
Updated review

Ordering is simple and shipping is fast, easy as counting sheep

Date of experience: March 28, 2024

Very easy to shop and buy
December 22, 2023
Previous review

Very easy to shop and buy

Date of experience: December 22, 2023
Oregon
1 review
0 helpful votes
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Outstanding
April 7, 2024
Updated review

Fast and excellent service, as always. Thank you guys for being awesome!

Date of experience: March 28, 2024

Super easy
January 20, 2024
Previous review

Super easy

Date of experience: January 20, 2024
Iowa
1 review
0 helpful votes
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Riding jeans
April 7, 2024

I wanted to try riding jeans for fit in comfort. Not what I'm looking for. I think I will stick with riding pants.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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Exceptional customer service and support from Revzilla staff regarding product inquiry and selection.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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As always great service
April 7, 2024

Been buying things from revzilla for a long time. Never had a problem with anything.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Easy does it.
April 7, 2024
Updated review

It was easy and user friendly. I'm very pleased with my experience.

Date of experience: March 28, 2024

My experience was good and easy
September 27, 2023
Previous review

My experience was good and easy.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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Fast service, great price
April 7, 2024
Updated review

Great gloves with sliders. I returned XL and got 2XL - perfect fit for me. Great response with a refund and new order.

Date of experience: March 28, 2024

Fast, includes PayPal
March 9, 2024
Previous review

Fast, includes PayPal

Date of experience: March 9, 2024
New York
1 review
0 helpful votes
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Great product
April 7, 2024

Love the items. Will go well with my ditch lights and light bar setup.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Just the wrong size
April 7, 2024

Fine. Better than fine. Got a bit confused as I had several Revzilla screens open but "Todd" cleared it up for me! The only issue is that the vest was the wrong size (but the website warned about that...)

Date of experience: March 28, 2024
Illinois
1 review
0 helpful votes
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Happy first time buyer
April 7, 2024

Good prices. Quick shipping. Definitely a reputable website for your moto needs. Will check here before shopping elsewhere in the future.

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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Item purchased was drop shipped
April 7, 2024

Although the product I purchase indicated "in stock" turns out it was just drop shipped directly from the manufacturer. This is fine, but no shipping detail was provide from either party until I actually received the product. This wouldn't be as big of a deal if it was not an $800 purchase.

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Love this site!
April 7, 2024

Plenty of options, great service, fast shipping and best prices. What's not to like?

Date of experience: March 28, 2024