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RevZillaReviews 14,297

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,610
quality
11,290
This company responds to reviews on average within 4 days

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119,155 reviews

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South Carolina
1 review
0 helpful votes
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Great shipping times
April 7, 2024

Ordered it Saturday and it was here Wednesday. Happy they shipped it quick

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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The place to get everything one needs to ride in comfort and style.

Date of experience: March 28, 2024
Montana
1 review
0 helpful votes
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Shipping tracker issues
April 6, 2024

Helmet finally made it too me and I absolutely love it. Wish it could have been delivered on time for my birthday. Everytime I checked the tracker it said it was an hour away from me but like 6 hours in the future. At 2pm it was saying it got checked in at denver at 8pm the same date. How is that possible? Finally arrived 3 days late.

Date of experience: March 27, 2024
Massachusetts
2 reviews
0 helpful votes
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The Alpinestar Ridge V2 is a good boot. Solid construction, ankle pucks sewn in, weather proof, but the writeup on RevZilla specifies that they are medial zip covered with velcro flap. They are not. There is no zipper. The velcro is solid, and the leather is a one piece, accordion design, so I dont think they're coming off even in an impact situation, but it's not as written. Lots of reviewers have complained about Alpinestar sizing being too large, but the Euro sizes are correct. I measured my foot and used another brand's size chart for comparison. Problem appears to be that somewhere the US sizing got confused with UK sizing (?) making them appear to run large. Well built boot and fast shipping.

Date of experience: March 27, 2024
Pennsylvania
1 review
0 helpful votes
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RevZilla (and now also CycleGear) have come together to provide an easy to use website with very helpful filters, ratings, reviews, and organized layout to help riders choose the gear they want.

When searching for gear as a new rider, it's easy to get overwhelmed and have "Analysis Paralysis" due to the sheer number of options and styles. RevZilla made it easy for me to sort through all available gear and make a better informed decision based on other customer reviews, my own personal preferences, and my available gear budget.

Additionally, RevZilla's email based order communication is very concise, providing tracking number information and product whereabouts, even when coming from out of the country. I'm in the US, and a RevZilla Customer Support Rep informed me that my SPIDI Gloves came straight from Italy. This also instilled me with the confidence that the products I paid for are genuine and not counterfeit, which is becoming a growing problem on Online Competitors such as Amazon.

My orders all arrived earlier than projected, and they were in brand new condition without any packaging or delivery issues. In the future, I will continue to order products from RevZilla because I know that what I pay for is what I will get, and getting reviews and opinions from other real riders helps me tremendously when choosing products to buy.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Used product
April 6, 2024

The giving side deflectors I received were scuffed up and have circle indentation marks where someone had mounted it to their bike.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Quick and easy
April 6, 2024

Was as simple as order it and it arrived with 0 issues and on time.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
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Oxford Tail bag
April 6, 2024

Nice tail bag that fir the bike well. Very quick shipping time and well packaged.

Date of experience: March 27, 2024
Washington
1 review
0 helpful votes
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Website works smoothly, good information available for each item listed.

Date of experience: March 27, 2024
Pennsylvania
2 reviews
0 helpful votes
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Stocking 15-1Tool
April 6, 2024

Easy to carry has what u need Incase of emergency small and light weight

Date of experience: March 27, 2024
New York
2 reviews
0 helpful votes
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Great place to get your gear
April 6, 2024

I went in to get a pair of riding jeans. The staff worked hard to find the right product for me. The selection was great.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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2 giant boxes?!?!
April 6, 2024

I ordered front and rear brake pads for my CRF300l. Instead of one small box or even bubble wrap envelope with both brake pads, I received 2 enormous boxes each filled with one of the items. What a waste of material and more I have to deal with discarding all the cardboard. I'm very pleased with the products, don't get me wrong, but surely there would be a more economic way of shipping products…

Date of experience: March 27, 2024
Michigan
1 review
0 helpful votes
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I'm Batman
April 5, 2024

Love that you guys give a govx discount! I'll have to update all my gear with you!

Date of experience: March 26, 2024
Washington
1 review
0 helpful votes
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Very good
April 5, 2024

Experience was very good. Customer service was very good. Delivery was timely.

Date of experience: March 26, 2024
Oregon
1 review
0 helpful votes
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I ordered a light set from the catalog that clearly stated kit included both Trunk and Saddlebag Lights, but only the Saddlebag lights were shipped. When I contacted Customer Support the lady only told me I was in error and didn't even try to make me whole.
I was very disappointed and will now probably never order from this company again.

I would paste in the advertized item to show it clearly states both lights, but this site won't allow it.
I was really surprised the Customer Support didn't even try to meet meet even in the middle to make me whole.

Date of experience: March 26, 2024
Massachusetts
1 review
0 helpful votes
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Easily ordered and received all my helmet replacement parts quickly! All parts received fit perfectly. RevZilla website is highly recommended!

Date of experience: March 26, 2024
Australia
1 review
0 helpful votes
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Received wrong size
April 5, 2024

Ordered a size 40 in the Merlin Chase Jacket, received a size 38 which did not fit. Now the jacket is no longer being sold. Very disappointing.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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Exhaust is exhausting
April 5, 2024

I ordered a set of Vance and Hines exhaust everything rev Zilla did was fine the exhaust had come loose in the box one side had broken the zip ties which is v&h fault

Date of experience: March 26, 2024
Oklahoma
2 reviews
0 helpful votes
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Great site, easy to use!
April 5, 2024

Loyal customer of RevZilla, great customer service, product selection and pricing.

Date of experience: March 26, 2024
New Jersey
2 reviews
0 helpful votes
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Perfect!
April 5, 2024

Smooth delivery with no issues at all……………………………….

Date of experience: March 26, 2024