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RevZillaReviews 14,491

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,642
quality
11,481
This company responds to reviews on average within 4 days

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120,236 reviews

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Ohio
1 review
0 helpful votes
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Great selection and consumer friendly
April 18, 2024
Updated review

Quick shipping and package tracking and most important they will work to your satisfaction /ty Revzilla

Date of experience: April 8, 2024

Could be better info on fitting
February 14, 2024
Previous review

Could be better info on fitting

Date of experience: February 14, 2024
New York
2 reviews
0 helpful votes
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Smooth procwss
April 18, 2024

Received exceptionally sooner than expected... easy process from start to finish!

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Sedici Stradda 3 Primo
April 18, 2024

The shipping was super fast and all my gear was packaged perfectly so shoutout to revzilla i love shopping with yall for my gear

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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I have ordered tires from the before amd always received within 4-8 days. This time it took over two weeks to receive the tire then the sister company was going to put me on a 2 week turnaround to mount the tire on the wheel (which was brought to them off the bike). I could have saved $20 on Amazon for the same tire.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Ohio
1 review
0 helpful votes
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:)
April 18, 2024

Everything was really easy to find and it was a good price. Definitely one of the better websites I've been on

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Great Customer Service
April 18, 2024
Updated review

I ordered a helmet that was too small, and I had to return it. The process was very smooth and I was able to reorder the a larger helmet. It was a really quick.

Date of experience: April 8, 2024

Always have a great shopping selection!
February 24, 2024
Previous review

Always have a great shopping selection!

Date of experience: February 24, 2024
Tennessee
1 review
0 helpful votes
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Great very customer friendly and nice prices fantastic great site

Date of experience: April 8, 2024
Minnesota
2 reviews
0 helpful votes
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Went smooth. Nice to have the first responder discount. And the open box was worth it. Pipe looks great. Can't wait to put it on.

Date of experience: April 8, 2024
Missouri
1 review
0 helpful votes
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Great Customer Service!
April 18, 2024

My order was missing a tire. I waited a day and contacted Customer Service. I was looking for a hassle, but I was surprised how smoothly this went. The lady on the phone (can't remember her name) apologized and told me they would replace my tire after 48 hours had passed. I was to call back and confirm that I still needed the tire. To my surprise, the next day, I got notification that my replacement tire was on the way. I got it in 2 days along with $20 Revzilla online credit for my troubles. I have ordered from Revzilla in the past and never had a problem. The way they handled this was truly professional.

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Just what I needed at a super low cost at just the right time.

Date of experience: April 8, 2024
Montana
1 review
0 helpful votes
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Aww, yeah!
April 18, 2024

Thanks to Anthony's fab-o-lus Revzilla TV video, I couldn't help but buy TWO Bell Bullitt helmets! Thanks, guys, for making it so easy to spend my cash thus making my wallet lighter and more comfortable when I ride my TRIUMPH.

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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High quality that fits well
April 18, 2024

I had to get a new riding coat and couldn't find anything local so after doing some research I found one on RevZilla that fit perfect and is high quality

Date of experience: April 8, 2024
Connecticut
1 review
0 helpful votes
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Supply and demand
April 18, 2024

Motor mount was good no fitment issues little pricey but supply and demand most places did not have a cheaper one in stock.

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Efficient easy and accurate
April 18, 2024

Very easy, product in great shape and just as described

Date of experience: April 8, 2024
New Hampshire
1 review
0 helpful votes
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Great service
April 18, 2024

I ordered some oil and it arrived at my house in two days.

Date of experience: April 8, 2024
Pennsylvania
1 review
0 helpful votes
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Good Sound for a Small Can!
April 18, 2024

Really loving this exhaust. It was a little tight getting it installed, but the process was very easy.

Date of experience: April 8, 2024
Arkansas
1 review
0 helpful votes
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Best online shopping
April 18, 2024
Updated review

Always on time! One of the best online experiences when shopping for motorcycle gear.

Date of experience: April 8, 2024

Right on time!
August 1, 2023
Previous review

Received my order promptly. Bonus of it all is that its a high quality helmet.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Ordered a modular helmet LS2 on 3/22/24 recived item until 4/6/24. Called costumer service, they said the manufacturing company is the one processing and shipping. Very disappointing on the website say 5 to 7 day

Date of experience: April 8, 2024
Kimberly E. RevZilla Rep
over a year old

We direct ship and we do have vendors drop ship when items have a lead time to save time for our customers. When the website states 5-7 business days lead time that means it will be an estimated 5-7 business days before the item will ship. We do apologize for the confusion.

Iowa
1 review
0 helpful votes
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Great Fitment
April 18, 2024

Easy shopping experience, fast delivery and perfect fit

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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I liked the ease of ordering and got my shipment on time. My son needs a larger shoe and finding shoes for motorcycle drag racing for a larger size foot, has not been easy. Searching on the site, placing the order and then receiving them on time as stated are all reasons for me to be a repeat customer.

Date of experience: April 8, 2024