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RevZillaReviews 14,583

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,653
quality
11,574
This company responds to reviews on average within 4 days

Instant Feedback

120,805 reviews

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Maryland
2 reviews
0 helpful votes
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Kaydog
June 12, 2024

Fast process with online purchases. I haven't had anything to say about Revzilla is great customer service.

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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Unusable chain
June 12, 2024
Updated review

The RK chain I received was clearly fitted to a bike (links were very dirty and the OEMs box was clearly retaped) and had about 5 links missing which made it completely unusable. What it looked like to me is that another customer must have tried using it on their bike, but cut too many links off and then returned it back without notifying RevZilla. The chain still has the OEM lube but has a clear outline of a chain breaker tool. I understand counting links or even trying to identify things like a chain breaker stamp/print may be asking for too much, but the chain right of the box was dirty which I would think should raise an eyebrow for further investigation! Surely the return process should have caught this the first time around right?..

Date of experience: June 2, 2024

Website is always intuitive and easy to navigate
June 4, 2024
Previous review

Website is always intuitive and easy to navigate. I especially like the garage manager feature.

Date of experience: May 25, 2024
Michigan
1 review
0 helpful votes
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Motorcycle battery
June 12, 2024

Battery fit my vintage motorcycle just like you guys said it would works great

Date of experience: June 2, 2024
Ohio
1 review
0 helpful votes
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Bike tires
June 12, 2024

Good info on products. Helped in making the decision and provided plenty of options. Shipping included is the way to price anything, just like tax, you can't escape paying for it somehow.

Date of experience: June 2, 2024
Washington
2 reviews
0 helpful votes
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Insanely quick shipping
June 11, 2024

Ordered on Sunday and paid for expedited shipping. Revzilla had my boots in the mail on Monday morning. Received my package on Tuesday from across the country. I'm in a rural area so it's rare to get anything on time.

Date of experience: June 1, 2024
Massachusetts
1 review
0 helpful votes
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Bell/fast house helmet
June 11, 2024
Updated review

Awesome! Love the fast house bell helmet too! Shipped super fast

Date of experience: June 1, 2024

Easy!
November 24, 2023
Previous review

Easy! Easy!

Date of experience: November 24, 2023
North Carolina
1 review
0 helpful votes
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So easy
June 11, 2024

This is so convenient and the reviews that are offered on products really help.

Date of experience: June 1, 2024
Ohio
2 reviews
0 helpful votes
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Very good site. Order was fast and on time. Thank you so much.

Date of experience: June 1, 2024
Georgia
1 review
0 helpful votes
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Satisfaction
June 11, 2024

Products in stock,…priceless. I was able to quickly find, what I was seeking.

Date of experience: June 1, 2024
Florida
1 review
0 helpful votes
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It was great
June 10, 2024

Fast and easy super fast shipping, everything was just as I had ordered

Date of experience: May 31, 2024
Maryland
2 reviews
0 helpful votes
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No problem and a reasonable price and the products are top shelf

Date of experience: May 31, 2024

Good Products Great Support Happy with my RPM membership
March 30, 2024
Previous review

Good Products Great Support Happy with my RPM membership

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Exchange policy is ridiculous
June 10, 2024

Awesome amount of products with a diverse selection but the exchange policy really hinders the customer experience. Multiple times I have found a product on the site and instead went and bought from Amazon just to bypass this dumb policy. I get it if people were buying exorbitant amounts of gear and continuously swapping them but for the average consumer that buys a single article of gear but got a size to large or to small to then get hit with a shipping charge makes me not want to buy from you again. Will continue to use your site like google and then buy else where.

Date of experience: May 31, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Florida
2 reviews
0 helpful votes
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Great website; Geeks helpful
June 10, 2024
Updated review

I needed a new helmet now. Had a quick question or two to help make my decision. I gave the hotline a call, questions were answered clearly and succinctly with no upsell or pressure. Now I have a new helmet and I love it!

Date of experience: May 31, 2024

Quick easy goid "you may also like", but when I shop...
September 4, 2023
Previous review

Quick easy goid "you may also like", but when I shop during big sales my size not always available ‍

Date of experience: September 4, 2023
New Hampshire
1 review
0 helpful votes
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Merlin Jacket Arrived!
June 10, 2024

Very easy web site and checkout process. Card can be saved for Future purchases without having to find wallet when looking for deals at lunch or couch surfing.

Date of experience: May 31, 2024
Tennessee
1 review
0 helpful votes
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RAM Quick Grip Phone Mount
June 10, 2024
Updated review

The best as usual!
The RAM Quick Grip is Solid! My front end has a tendency to lift up every now and again. Still got my phone for NC Twisties GPS. I'll buy more of their product from The REV!

Date of experience: May 31, 2024

As usually all the necessary information for a good...
August 22, 2023
Previous review

As usually all the necessary information for a good choice.

Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Everything was great. Smooth transaction and good shipping communication.

Date of experience: May 31, 2024
Canada
1 review
0 helpful votes
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Highway peg clamps
June 10, 2024

Everything was at my fingertips website was easy to navigate

Date of experience: May 31, 2024
Colorado
1 review
0 helpful votes
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Quality, Ease, and Selection
June 10, 2024

Excellent selection and easy to navigate website like the title says, shopping with RevZilla is a pleasure.

Date of experience: May 31, 2024
Kentucky
1 review
0 helpful votes
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The items I needed were mostly in stock. One of them should be delivered today or tomorrow, the other two I have received. Still, everything came in a timely manner. I am currently looking at a fourth item which is currently out of stock, but I have signed up to be notified when it is back in stock so hopefully they will let me know.

Date of experience: May 31, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent riding shirt!
June 10, 2024

Easy to use for a first time buyer
Scorpion EXO waxed denim shirt is excellent
- fits to size - if you like roomy, order a size up

Date of experience: May 31, 2024