From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to use website huge selection and great prices fast shipping as always happy to shop at revZilla always a great experience
I'm gonna be completely honest, I hoped on this website with no intention of finding the helmet for me. As I was searching I stumbled upon it and impulsively bought it, hoping it would be here in a week or so. But then BOOM! Not even a day later it was on my doorstep, they just got themselves a happy and new customer with how fast and hassle free my delivery was. THANK YOU REVZILLA!
What a great place to shop. They have good variety of products.
Easy,they have what i want, shipping geat. Excellanr products
I ordered a pair of jeans based on recommendations from a RevZilla customer service discussion and when the jeans were received, the jeans were too tight and too short. This meant I would have to return them at a cost. I'm not interested in going through the trouble of buying gear that will cost me $10 each time I need to return them in order to find the right size if at all,.
My size when measured placed me directly between a large and an extra-large size in the HJC helmet line. The large was found to be just too tight and when I called RevZilla to facilitate a return and the purchase of the extra-large, the process went so smoothly and so quickly. I am extremely satisfied with their next level customer service and care.
Ordered the Tech 7s and they fit perfect. Much better price than a local store, and better selection.
I love ordering from RevZilla. It's rare that I have to pay for shipping given the cost of riding gear and the free shipping option still doesn't take very long. I'll probably be a loyal customer for my whole riding career.
Orders process and arrive in a reasonable time frame
Purchased a Bell SRT Modular helmet. Quality product with great features. I especially like the interior drop-down sun visor because it covers almost the entire area of the opening. This is especially important to me since I'm older with a sad history of skin cancer.
Order shipped and arrived promptly. Jackets were very nice quality and fit well.
Too many items that I'm interested in are out of stock!
I got my first bike and did a lot of research on gear. I ordered protection from head to toe for both my new bike and myself on June 14th. Some items in my cart mentioned additional lead time and I also live in Hawaii so I know what to expect with long shipping times. Unfortunately Revzilla blew all my expectations out of the water when it comes to waiting on product. It's now July 19th and I am still waiting on my riding pants and gloves. I reached out to customer service and they were all very nice and gave me little refunds but it still doesn't change the fact that I have waited over a month for safety gear. It's been brutal having a new bike but only taking it out for short rides. I've lived on Maui for over five years and have never run into any type of shipping complications like this before. Unfortunately even with their nice employees in customer service I will not be ordering from them again in the future.
No issues, it was fine. I like to support something besides amazon.
Love the boa lace, lightweight easy to put on and off. Definitely a W.
😎🔥 best shopping experience. Not issues at all with my order
Your processing time takes to long. Every time I order something it takes 2 to 3 weeks to receive.
Thank you for taking the time to leave a review. It looks like your order was placed on the 6/7, and the item had a 2-4 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/13, which is the 4 business day after your order got processed.
Loved video about product. Quick uncomplicated check out.
This scorpion helmet does not fit like the scorpion helmets I've had in the past. There is less padding which makes the sizing seem to big. I've noticed a lot more wind noise as well. The plus side is that the weight is much lighter.
This is my first purchase from revzilla. I'm disappointed in the shipping time. I could ordered the same helmet on Amazon for another $5 and I would have gotten the helmet sooner. It took over a week to receive my order.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
I had an order stuck in processing. Three days straight I was told it's shipping that day and otherwise nothing could be done. Can't cancel while stuck in processing... Convenient
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Shopping was easy and shipping was quick. I had my item in a few days.
Quick and easy to find the parts I needed. I love the OEM option as it assured me I was getting the right fit for my bike.
Purchased new rear tire for my 45 yr old bike. Makes it handle like new...again. I have mounted and balanced a lot of tires, this one mounted up easily and required little weight to balance. This tire will probably get me up to the 400,000 mile mark!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.