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RevZillaReviews 14,153

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,150
This company responds to reviews on average within 4 days

Instant Feedback

118,487 reviews
Texas
1 review
0 helpful votes
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Cute pants
June 30, 2024

I really like these pants, they are almost too big but I was genuinely worried about buying pants online and they are pretty true to size. They're a little long but i am super short. Overall I'm happy with my purchase

Date of experience: June 20, 2024
Kentucky
2 reviews
0 helpful votes
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Great team and site. I easily searched and found what I was looking for. I ordered what I needed and it was delivered quickly! I could not be happier and more satisfied!

Date of experience: June 20, 2024
Rhode Island
2 reviews
0 helpful votes
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Revzilla is the BEST
June 30, 2024

Ordered mounting bars for bags and they came within a few days. Excellent service. Will definitely be recommending them to fellow riders and ordering again for other products.

Date of experience: June 20, 2024
Wisconsin
1 review
0 helpful votes
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Perfect
June 30, 2024

I was able to find the Sena I was looking for, bought it and received it very quickly, happy with the all around purchase.

Date of experience: June 20, 2024
Virginia
1 review
0 helpful votes
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Fast shipping
June 30, 2024

Nothing annoys me more than a company charging me for a purchase and then not shipping my purchases immediately. This company did not annoy me. Shipped items out immediately.

Date of experience: June 20, 2024
Wisconsin
1 review
0 helpful votes
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None
June 30, 2024

No review that I want to type out. I have nothing I want to say.

Date of experience: June 20, 2024
South Carolina
1 review
0 helpful votes
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Got exactly what I wanted
June 30, 2024
Updated review

Revzilla comes through again! Changed the tire and headed to the mountains. Performed flawlessly.

Date of experience: June 20, 2024

I use RevZilla because it is always easy to use
May 1, 2024
Previous review

I use RevZilla because it is always easy to use

Date of experience: April 21, 2024
Illinois
1 review
0 helpful votes
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Shipping could be faster
June 30, 2024

Got all the correct parts, but they did not get shipped for a week. I understand processing takes awhile. But a whole week is a little excessive

Date of experience: June 20, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 6/9/2024, and the item had a 1-2 weeks business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/14/2024, which is the 5 business day after your order got processed.

Florida
1 review
0 helpful votes
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Great transaction.
June 30, 2024

Website was clear if the product did fit my motorcycle. The product was shipped quickly and arrived undamaged and proper packaging.

Date of experience: June 20, 2024
Virginia
1 review
0 helpful votes
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Easy to find and a Perfect Fit
June 30, 2024
Updated review

Recently shopped for a back protector for a Rev It jacket I bought at a local shop, for fit purposes. I found the high level protection quickly and easily. Order was placed and the item arrived quickly. It fits perfectly and I am very pleased with this and all the Revzilla purchases I've made.

Date of experience: June 20, 2024

Love Revzilla, video reviews from staff and ratings...
October 10, 2023
Previous review

Love Revzilla, video reviews from staff and ratings from customers are extremely helpful.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Fantastic service
June 30, 2024

I ordered a helmet for my wife. Unfortunately, it did not fit well, and I needed to send it back, but I lost the order number. Following the directions online, I called service, and they were able to help me out quickly and sent me a return mailing label directly to my email!

They even said I could save on return shipping by going directly to the store, but I don't live that close, so return mail was the best option. I will be going to the store to get my wife to find a helmet that does fit in the near future!

Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
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I was looking for a Mustang Seat Backrest and Revzilla had one discounted as an open box item. Looks and works great

Date of experience: June 20, 2024
Arizona
2 reviews
0 helpful votes
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Received wrong part after a 2-week lead time
June 30, 2024
Updated review

After waiting the initial 2-week lead time for a part I ordered to ship, the wrong part was delivered. I reached out to customer service, who was actually very helpful and very quick to respond to my issue, and they said it would be another 1-2 week lead time before the correct part could ship. Overall, I like Revzilla, but there have been more and more of these "minor" hiccups recently, such as cancelling an order when it couldn't fulfil it. I know they broker a lot of their products, but they need to be better about knowing their vendor's inventory if that's going to be the case.

Date of experience: June 20, 2024
Kimberly E. — RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Always easy and hassle free shopping with Revzilla!
June 12, 2024
Previous review

Always easy and hassle free shopping with Revzilla!

Date of experience: June 2, 2024
South Carolina
1 review
0 helpful votes
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On Time, Every Time
June 30, 2024

Ease of shopping on the site, they always have what I need, and my packages always get to me before, or on the projected delivery date.

Date of experience: June 20, 2024
Pennsylvania
1 review
0 helpful votes
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Good selection with quick shipping
June 30, 2024
Updated review

Good selection with quick shipping. Sizing charts accurate.

Date of experience: June 20, 2024

You've got all I need in one shop!
May 21, 2024
Previous review

You've got all I need in one shop!

Date of experience: May 11, 2024
Connecticut
1 review
0 helpful votes
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I find that Rev Zilla has most of the things that everybody else has. The geeks are knowledgeable and compassionate. I feel comfortable when I talk to customer service, if I need a refund or whatever the situation they don't give up they work until I'm satisfied. I trust Rev Zella and they are number 1 Motorcycle Gear Place I go to.

Date of experience: June 20, 2024

This is my first order and it was promised that I would...
May 19, 2024
Previous review

This is my first order and it was promised that I would get a 15% discount I tried everything to get it, even chatted nothing worked. I was promised to received an email with a code and that never happened either.Nothing worked very frustrating

Date of experience: May 9, 2024
Texas
1 review
0 helpful votes
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I got my tire before I got the tracking and shipping info it didn't even take 2 days I love it

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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I bought an open box item that was not found. After a week of pending, I contacted customer service who tried to resolve the issue. They sent me a brake lever instead of clutch lever. Turns out there was no clutch lever available for my bike. Wish they had just let me know instead of sending a different product.

Date of experience: June 19, 2024
Kimberly E. — RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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Fast shipping
June 29, 2024

I ordered some goggles and gloves sometime on a weekend. It told me that the order would ship the next business day. I expected that it would come in the mail in about a week or two and was surprised it came in on Thursday.

Date of experience: June 19, 2024
Florida
1 review
0 helpful votes
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Very nice shop, nice products and fast delivery, I'll order more parts at my motorcycle

Date of experience: June 19, 2024