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RevZillaReviews 14,152

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,149
This company responds to reviews on average within 4 days

Instant Feedback

118,475 reviews
Michigan
1 review
0 helpful votes
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Awesome Live Chat
July 1, 2024

I had trouble finding inter tubes for my motorcycle, a guy on Reddit's suggested I use revzilla live chat and talk with an agent. I did so and he found my inter tubes in 10 minutes.

Date of experience: June 21, 2024
Colorado
1 review
0 helpful votes
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Tire came quickly
July 1, 2024

The tire I ordered came quickly to me and are ready to install

Date of experience: June 21, 2024
Pennsylvania
1 review
0 helpful votes
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Return in progress.
July 1, 2024

Ordered a cobra muffler for a v star. 10 days later received a box almost the size of the bike with the product slopping around inside. Opened outer box and looked at label, in big print it has a different company name I've never heard of. And it says dual mufflers for a Harley. Return in progress.

Date of experience: June 21, 2024
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and reference this review. Please include further details regarding your shopping experience/issue.

New York
1 review
0 helpful votes
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Great shipping
July 1, 2024

I just want to say that the shipping was great. Got it way before they said I would get and I also love the part. It's a wonderful upgrade to my bike.

Date of experience: June 21, 2024
Illinois
1 review
0 helpful votes
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Great product
July 1, 2024

Thank you;-) thank you thank you
Thank you thank you thank you

Date of experience: June 21, 2024
Florida
1 review
0 helpful votes
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Great for warmer weather
July 1, 2024

Fast shipping! Size chart was spot on. Comfortable and great fit for warm weather riding

Date of experience: June 21, 2024
North Carolina
1 review
0 helpful votes
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Pants
July 1, 2024
Updated review

Gave me price match
Accidentally ordered 2 pair of pants instead of one, and they quickly got my return started.

Date of experience: June 21, 2024

Price matched item and made order easier
May 17, 2024
Previous review

Price matched item and made order easier

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Who ships USPS these days?
July 1, 2024

Being an RPM member, all of my orders as suppose to include 2 day shipping. I placed an order for Oil and a Filter at 10AM on a Tuesday. All items in stock and noted "Ships Next Business Day". Oil ships UPS, arrive Thursday as planned. The filter ships USPS, tracking does not work, says "item awaiting pick-up". Filter delivered Tuesday the following week. I've had the same experience on multiple orders.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Pennsylvania
1 review
0 helpful votes
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Great experience
July 1, 2024

Everything went perfectly. From my call to support who knew EVERYTHING to the easy ordering and fast delivery.

Date of experience: June 21, 2024
Utah
1 review
0 helpful votes
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Great Customer Service
July 1, 2024

I've been buying from RevZilla for a few years now and have always been very happy with their customer service.

Date of experience: June 21, 2024
Texas
2 reviews
0 helpful votes
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On time and just what I needed
July 1, 2024

I had to acquire one of these from my '21 Honda ADV 150 since I seem to have misplaced mine. Arrived promptly and worked just as I needed.

Date of experience: June 21, 2024
Arizona
1 review
0 helpful votes
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Comfortable gloves
July 1, 2024

These are about the most comfortable, well-ventilated, and well-fitting motorcycle gloves I've found yet, and the touch-screen compatible fingers actually work!

Date of experience: June 21, 2024
Georgia
1 review
0 helpful votes
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You guys are the best!
July 1, 2024
Updated review

Good price, fast and free shipping. I had my tire the next day before noon! Incredible service!

Date of experience: June 21, 2024

Ordered a Metzler tire for my BMW
June 16, 2024
Previous review

You had the best price with free shipping. I got the tire THE NEXT DAY!

Date of experience: June 6, 2024
Pennsylvania
1 review
0 helpful votes
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Tire order
July 1, 2024

My tire was ordered and delivered quickly and I'm very happy.

Date of experience: June 21, 2024
New Jersey
1 review
0 helpful votes
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Excellent
July 1, 2024

Excellent, very good………. ……………………………………………………………………….

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Revzilla is great
July 1, 2024
Updated review

I am happy with the level of customer service and support Revzilla provides. My order was delivered on time and packaging was good.

Date of experience: June 21, 2024

Great shopping with Revzilla
July 3, 2023
Previous review

Great shopping with Revzilla

Date of experience: July 3, 2023
Michigan
1 review
0 helpful votes
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Perfect experience
June 30, 2024

Amazed at how many options there are and the garage feature is awesome

Date of experience: June 20, 2024
Wyoming
1 review
0 helpful votes
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Great customer service
June 30, 2024

Called and spoke to a customer service representative that's helmet had purchased that didn't fit. He recommended a different helmet that he felt would be a better fit. Very helpful and polite. Received the new helmet a couple days later and it was a perfect fit! Couldn't be happier.

Date of experience: June 20, 2024
California
2 reviews
0 helpful votes
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Revzilla helped me with a helmet I ordered just one size too large. I got the new one ordered & they set up the return of the too large helmet. It was really easy and quick.

Date of experience: June 20, 2024
Texas
1 review
0 helpful votes
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Cute pants
June 30, 2024

I really like these pants, they are almost too big but I was genuinely worried about buying pants online and they are pretty true to size. They're a little long but i am super short. Overall I'm happy with my purchase

Date of experience: June 20, 2024