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RevZillaReviews 14,127

4.6

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,574
quality
11,124
This company responds to reviews on average within 4 days

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118,370 reviews
Washington
1 review
0 helpful votes
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Got what I needed and had help!
July 9, 2024

Good shopping experience, a lot of options. Was able to get help on helmet sizing questions. Gear is just expensive, so would have liked more sale/clearance options for women's gear

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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The ordering process was seamless and I received my order on time. I had an issue with zillacash and an e-gift card and the first customer service rep basically said too bad. The second rep that responded (Cody C.) went above and beyond to make sure my concerns were not overlooked and that I was taken care of. For this reason I will shop Revzilla again.

Date of experience: June 29, 2024
Tennessee
1 review
0 helpful votes
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I returned products recently due to fit issues. I wish that the Revilla website was a little more transparent in giving the status of a return (received, in process, refund submitted to credit card, complete) so that I don't have to worry whether or not my return made it (unfortunately, my spouse threw away the fed ex confirmations so I cannot track 2 of the 3 returns!)

Date of experience: June 29, 2024
Colorado
1 review
0 helpful votes
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So wrong!
July 8, 2024

I ordered some iron worker pants. Shipping slip says size 38 (which I ordered) pants were actually size 36.(tag on pants) Now trying to figure out how to return not on my dime. Don't have time to call customer service to figure this out until next month. Why RvZilla could you have not sent me what I ordered. Pics available for anyone interested…

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2024
Kimberly E. — RevZilla Rep
over a year old

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com so we can assist you and make this right.

Wisconsin
1 review
0 helpful votes
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Seat screw
July 8, 2024

Easy to order but wish shipping was cheaper. Got the item sooner than expected.

Date of experience: June 28, 2024
Tennessee
1 review
0 helpful votes
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Wonderful experience
July 8, 2024

Had a shipping issue but they resolved it very quickly! Very friendly customer support.

Date of experience: June 28, 2024
Canada
1 review
0 helpful votes
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Revzilla was the only online store to carry the medium helmet instock at thw time of order. All of Canada was sold out so, purchase I did. My god, all the faults of the AGV Pista GP RR, the Alpinestars Supertech R10 makes up for with flying colors. The noise is way quieter, the visor has click positions
Of small oncrements, from close to fully open.AND THE VISOR STAYS OPEN. Not like the AGV. That visor falls down at the slightest movement. R10 is also not pointy in the front, like the AGV. Venting is way better, more air transfer through helmet. Comfort is about the same but the width and height of view is greater with the R10. If you're on the fence between the two helmets,go with the R0 and have zero "ragrats" lol.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Love Revzilla!
July 8, 2024
Updated review

Another excellent experience with Revzilla! I have been and will continue to be a loyal customer.

Date of experience: June 28, 2024

Revzilla always has what I need
December 21, 2023
Previous review

Revzilla always has what I need.

Date of experience: December 21, 2023
Ohio
1 review
0 helpful votes
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Always excellent service
July 8, 2024

Great Service Right parts in stock!
Hard to fund in stock elsewhere

Date of experience: June 28, 2024
Oregon
1 review
0 helpful votes
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The product arrived as promised quickly. The seat did not fit the bike when it arrived, I got ahold of the manufacture, and they sent a rga and said that they would fix the problem. Whole experience was great would defiantly purchase parts from RevZilla.

Date of experience: June 28, 2024
Illinois
4 reviews
0 helpful votes
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Face shields
July 8, 2024

Website is easy to maneuver, items purchased were cheaper than Amazon Prime (free shipping) plus tax even with shipping AND tax. Good deal.

Date of experience: June 28, 2024
North Carolina
1 review
0 helpful votes
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GO TO PLACE FOR BIKE PARTS
July 8, 2024

Easy to find what Im looking for, easy to place order... It took four days to receive order (vice two).

Date of experience: June 28, 2024
North Carolina
1 review
0 helpful votes
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I was looking for a 41 tooth rear sprocket for my 2015 gsxr 1000 and no one had one but revzilla heck,they have a 40 tooth.Anyway ordering was easy and shipping was fast and the customer service is great.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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Ordered a new visor for my HJC helmet and it came it perfect condition with protective shipping packaging. Received my package 2 days earlier than expected. Love REVZILLA BABY

Date of experience: June 28, 2024
Illinois
1 review
0 helpful votes
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Good experience
July 7, 2024

Fast shipping, good offers, no taxes, great variety of products.

Date of experience: June 27, 2024
Alabama
1 review
0 helpful votes
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Best price and FAST shipping
July 7, 2024

Cheapest price I found by far. Easy checkout and incredibly fast shipping - around 48 hours.

Date of experience: June 27, 2024
Georgia
1 review
0 helpful votes
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I've used RevZilla for parts and gear for years. Fair prices and reliable fast shipping. The site makes it easy to get just what you need for your bike,

Date of experience: June 27, 2024
Tennessee
1 review
0 helpful votes
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Looked at local gear store for some boots. Didn't have size in stock. RevZilla had same boot at same price with free shipping. Did it right there on my phone. Quick, easy.

Date of experience: June 27, 2024
Pennsylvania
1 review
0 helpful votes
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Best in the industry
July 7, 2024

Customer service is way better then other competitors, went above expectations to help out a customer.

Date of experience: June 27, 2024
Iowa
1 review
0 helpful votes
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Backpack and scorpion jacket
July 7, 2024

The backpack is awesome and so is the riding jacket, jacket fits perfect

Date of experience: June 27, 2024