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RevZillaReviews 16,332

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,957
quality
12,229
This company responds to reviews on average within 3 days

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Texas
1 review
0 helpful votes
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Fit and finish
February 16, 2025

Followed instructions. Watched video. Took measurements. Didn't fit.

Date of experience: February 3, 2025
Kimberly E. RevZilla Rep
10 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Guatemala
1 review
0 helpful votes
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Very intuitive and easy to navigate, to purchase and very friendly interface to track the package

Date of experience: February 20, 2025
Georgia
1 review
0 helpful votes
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Satisfied
February 16, 2025

Tires and tubes were easy to find with help from Daniel at Revzilla

Date of experience: February 17, 2025
Costa Rica
1 review
0 helpful votes
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I have received the helmet in perfect condition, the size I ordered and delivery was smooth. Thank you RevZilla team, I'm super excited with my new helmet!

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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Always Satisfied.
February 16, 2025
Updated review

Always great customer service and easy ordering. I especially am impressed with how fast they delivered...next day, WOW!

Date of experience: February 17, 2025

Simple and easy
December 12, 2024
Previous review

Simple and easy

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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Excellent experience
February 16, 2025
Updated review

Fast and customer service was excellent. They helped me return a item through the whole process

Date of experience: February 6, 2025

Excellent customer service
February 7, 2025
Previous review

Excellent customer service

Date of experience: January 28, 2025
Florida
1 review
0 helpful votes
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Spools
February 15, 2025

Easy to use, thanks
Nice to put up the wheels up for the winter

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Great service and company
February 15, 2025

Great service. I have always had great experience with buying motorcycle gear and parts from revzilla. There riders are top notch. Got to meet 2 of them at a police motorcycle competition.

Date of experience: February 16, 2025
Puerto Rico
1 review
0 helpful votes
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Great service
February 15, 2025

Good price and experience, service is great and the product arrived on time

Date of experience: February 25, 2025
New York
1 review
0 helpful votes
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I ordered the gloves and it said 10% off if you give the email and when you send me the code and I put the code in it says it doesn't accept it I don't like to be fooled I want my 10% off

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Great customer service
February 15, 2025

I had purchased an item from a dealer/competitor several weeks ago. Item was on backorder, so i checked around and found available slightly higher price revzilla. Then i found revzilla does price match; submitted online form and within several minutes received reply withmatched price... bingo! Ordered and received a few days later! Thank you, revzilla crew!

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Fast and easy
February 15, 2025

Fast easy and was able to find what I was looking for fast and hope it's the right stuff got the parts I needed and unlike some places in the past they had the right part

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Unimpressed with your tracking. It was confusing and why did one item come USPS and the other Fedex?

Date of experience: February 5, 2025
Kimberly E. RevZilla Rep
10 months ago

Unfortunately, shipping carriers sometimes take longer than anticipated, and we understand how frustrating this can be. I sincerely apologize for any frustration this may have caused. We ship from multiple warehouses, and if all items in your order are not located in the same facility, they will be shipped separately. This process allows us to get your items to you as quickly as possible, rather than delaying shipment by consolidating everything at one location first. We truly appreciate your patience and understanding. If you have any further questions or concerns, please don’t hesitate to reach out we’re happy to help.

AE
1 review
0 helpful votes
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Will buy again!
February 15, 2025

Will buy again! And again! And again! And again! And again!

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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Quick and very helpful
February 15, 2025

Great customer service through the chat! Very helpful, responded very quickly, no robot/automated program which is great.

Date of experience: February 16, 2025
Washington
1 review
0 helpful votes
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I typically only order from you guys when I need something over-nighted. Because unlike many companies when you pay more for over night shipping than the actual tool/product. You most likely need it asap. Thank you for getting me the tool the next day.

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
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Good
February 15, 2025

All happened as it should have happened. Like it Almost always does.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Quality Service and Product
February 15, 2025
Updated review

Consistently the best motorcycle gear store to shop and purchase from.

Date of experience: February 16, 2025

Who doesn't love Revzilla?!?
December 8, 2024
Previous review

Who doesn't love Revzilla?!?

Date of experience: November 28, 2024
Missouri
2 reviews
0 helpful votes
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Overall very good experience
February 14, 2025

Overall wonderful, BUT, I was disappointed in the delivery of one of my tires. I ordered a front and rear. The front came nicely wrapped in plastic wrap. The rear got dropped off without any wrapping at all and came scuffed up---I thought that was pretty crappy, You should be doing that a lot better than that--no excuse for it

Date of experience: February 4, 2025
Georgia
2 reviews
0 helpful votes
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Although they were not the least bit at fault they took back a return and deducted the shipping from my refund. Can't ask for a better all around experience,

Date of experience: February 18, 2025