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RevZillaReviews 16,332

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,957
quality
12,229
This company responds to reviews on average within 3 days

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129,544 reviews

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California
1 review
0 helpful votes
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Support Big Rock Moto
March 4, 2025

Easy and convenient. Bought it from you to support Big Rock Moto.

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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Ordered the cardo kits to refresh my Atv helmet and put a second kit in my snowmobile helmet, everything came quick and was just what inordered

Date of experience: February 22, 2025
Colorado
1 review
0 helpful votes
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Great product info and personal advice
March 4, 2025
Updated review

Equal to or best price, great advice, and fast service. Really appreciate all the product info and personal advice from Revzilla employees who use the actual product, so the info is based on real world user experience!

Date of experience: March 5, 2025

RevZilla is da schiz
December 9, 2024
Previous review

RevZilla is da schiz

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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Great company!
March 4, 2025

I buy all of my motorcycle gear at Revzilla! Prices are great and the selection is great!

Date of experience: February 22, 2025
Wisconsin
1 review
0 helpful votes
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Not happy
March 4, 2025

I ordered this product on 2-10, and it was stated it would ship with 24 hours. The product wasn't sent to be shipped until 2-15. I didn't receive the product until 2-21. I understand there was a one day weather delay, but that is still a long time to wait for something that to be shipped within 24 hours.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2025
Kimberly E. — RevZilla Rep
10 months ago

We sincerely apologize for the delay in your shipment. The $15.00 credit has been added to your account and will automatically apply to your next purchase. Please let us know if there’s anything else we can do for you! Again, We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: cs@revzilla.com
📞 Call: 877-792-9455
đź’¬ Live Chat: revzilla.com
We're here to help!

Pennsylvania
1 review
0 helpful votes
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5 stars
March 4, 2025

Very easy site to use not to mention easy to find what you want

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
March 3, 2025

First time rider! Just walk in to the store in South Philadelphia and the gentleman was GREAT, Help me out with my gear Helmet,gloves & a jacket etc. Also give me some tips about the msf course👍 Very very good guy THANKS REVZILLA for a OUTSTANDING customer service and GREAT GEAR

Date of experience: February 21, 2025
North Carolina
1 review
0 helpful votes
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First time ordering. Excellent service, product was delivered as described. Fast shipping. Thank you Rev...

Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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Fantastic customer service
March 3, 2025
Updated review

Was sent an Email about a $24.70 ZillaCash expiring soon but my account only showed $3.25. Called and their support was excellent. Took only a moment to get someone she she was very nice. Turns out the Email might have been wrong, but she CREDITED ME THE AMOUNT ANYWAY. This is top-notch customer support. Got detailed shipping info and progress. Package arrived packaged well and correctly picked.

Date of experience: March 4, 2025

East to find what I wanted, easy to checkout, auto...
April 29, 2024
Previous review

East to find what I wanted, easy to checkout, auto applied my ZillaCash, fast and simple! Makes it too easy to spend money :)

Date of experience: April 19, 2024
Florida
1 review
0 helpful votes
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Hard to find part
March 3, 2025

You guys delivered a hard to find part within the time promised whereas everyone else told me up to 60 days.Thank you!

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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USPS is a joke.
March 3, 2025

USPS took ten days to get my package from Kentucky to Springfield, Illinois. The Pony Express and Wells Fargo delivered packages and mail faster back in the 1800's.

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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As advertised
March 3, 2025

The helmet I was looking for was out of stock, I signed up for emails when it came back in stock. After 2 weeks I was notified the helmet was back instock. I purchased one on Friday morning and received it Sunday afternoon.

Date of experience: January 19, 2025
Oregon
1 review
0 helpful votes
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I received delivery of a Yuasa battery for my DL650. It was supposed to be a new dry battery with acid to be added. However, I received what was clearly a battery someone had returned. The exterior box was worn, the acid had been added at some unknown time, the battery hardware was loose in the box and the battery exterior was significantly scuffed. I don't believe there is any way that whomever shipped it could have not known they were giving me a used battery, and given that I'd held Revzilla in pretty high esteem, this was sad.

However, working through Sophia A. At customer service got the situation corrected soon enough and I got my new battery and it is just fine. I lost about a week with extra shipping time, but the situation got corrected without much hassle. (The question of why/how I was sent an obviously used battery remains unanswered.)

Date of experience: February 12, 2025
Kimberly E. — RevZilla Rep
10 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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National Cycle V-Stream
March 3, 2025

Revzilla actually charged less than the manufacturer site, received in just a couple days

Date of experience: February 21, 2025
Oregon
1 review
0 helpful votes
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With Ease
March 3, 2025

Easy, and fast shopping with good fitment suggestions. Also good customer service.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
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Amazing
March 3, 2025

Great quality fast shipping absolutely no issues with the product at all

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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I'm a return customer and specifically wanted a Motoz tire and a few other items for my ADV bike (they had in stock), easy to navigate the website and find what I wanted. Fast shipping. Great!

Date of experience: February 14, 2025
New York
1 review
0 helpful votes
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Shipped quick
March 3, 2025

Havent had a chance to test out the battery but it was delivered quick and undamaged.

Date of experience: February 21, 2025
Georgia
1 review
0 helpful votes
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Fast shipping from Givi warehouse, good communication on shipping steps as it was not coming directly from RevZilla. Easy to find on website and order. Great product to replace the stock road version windscreen.

Date of experience: February 21, 2025
Maryland
1 review
0 helpful votes
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Legend suspension
March 3, 2025

Haven't had a chance to get them put on my bike yet or being able to ride so I will have to revisit this review

Date of experience: February 21, 2025