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From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
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You sent me worn/dirty set of Klim riding pants but offered $20 credit for future purchases and I need to trust YOU to send me another pair of pants after you mail the old ones and you get them and inspect them because you don't trust me. This is sooo messed up on sooo many levels I would rather cut my losses than continue to deal with scumbags.
Great company good products and awesome website
Though they were delivery challenges, at the end all is well and customer service is very helpfull
You sent me the wrong product. It did match the picture on your website and did fight the model I entered. I haven't had time to return it yet.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!
Quality chain and sprocket at a good price. First time buyer and will buy from revzilla again
Easy to use website and payment feature along with super fast shipping and communication!
Easy to navigate website. Found what I needed quickly. Price was very competitive.
Amazing. Love the video's, really assists with good info and correct buying.
Pants were a little small across the waist. Legs a little long. I'll make it work by removing the inner liner.
Easy to find parts for your machine, and fast free 2 day shipping
Revzilla was easy to work with and delivered my package without damage, mishandling, or unexpected delays.
Great overall 1 issue that was quickly fixed by customer service.
Got the new exhaust in and love how they look. It was very simple to instal. I had it done within an hour.
Found this website getting gear for my first bike in 2017. 3 more bikes and 7 years later still the best website I see to get gear and parts for you ride.
Having the cam kit installed. About to see the performance on the road real soon.
I had bought an open box/ incomplete exhaust. Said it was missing a bolt, I ordered the exhaust and went and found a bolt locally. The exhaust came in and it was missing other parts as well, I contacted customer service and they had me send that one back for a brand new exhaust! They truly went the extra mile!
Great so far, love the design to hide the shoelace away. I got the white pair… I have a feeling I'll be buying the black pair soon.
Really easy to order and they keep you updated every step of the way until your order is delivered
Needed a new pair of gloves for work and was impressed with how quick it showed up. Thanks!
I ordered 2 sets of motorcycle tires. I received 3 of them the next day and the 4th just a couple days later. Prices were significantly less than at the Harley Dealer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any frustration this situation may have caused. Our team has added the $20.00 credit to your account and has issued a return authorization. Additionally, we have advised you to drop off the return package at FedEx.
Once you have completed the drop-off, please reply to our team member, and we will process the shipment of your replacement order immediately.
If you have any further questions or need assistance, please let us know. We appreciate your patience and value your business.