business logo of RevZilla

RevZilla

Overview

RevZilla has a rating of 4.7 stars from 11,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

service
2,189
quality
8,817
This company does not typically respond to reviews

Instant Feedback

106,733 reviews
+21
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Spence W.
Unfollow Spence W.
Send Message
Share Review
Report Review

Fantastic and fast
May 17, 2024

It was good I actually ordered a set like these off Amazon that was a horrible experience waited over two weeks and they never came in, I did get reimbursed and I went straight to RevZilla for my tires. Ordered on Friday had them by Tuesday the next week shipping info stayed up to date and was notified when they were delivered. Fantastic thank you!

Date of experience: May 7, 2024
Maryland
1 review
0 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Send Message
Share Review
Report Review

Solid gear, solid price
March 2, 2024

Great support system, found from YouTube videos, Solid gear for a solid price, can't be said any other way. Helmet was a little tight so I may size up next time, however not actual gear or merchandise issue.

Date of experience: March 2, 2024
Alaska
1 review
0 helpful votes
Follow Gray W.
Unfollow Gray W.
Send Message
Share Review
Report Review

Poor customer service regarding shipping
April 12, 2024

Before ordering, I called to confirm shipping method and was told to use my physical address and NOT my P.O. Box because the item would definitely ship UPS. A couple days later I received a confirmation that the item shipped US Mail. There is no mail delivery to my area and this issue caused more than an inconvenience on my part. I called and sent an email to try and correct the situation and your reply essentially said "you should have used your P.O. Box" when I was told by your rep not to. Very frustrating.

Date of experience: April 2, 2024
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.comand reference this review. Please include further details regarding your shopping experience/issue

New York
2 reviews
0 helpful votes
Follow Gina L.
Unfollow Gina L.
Send Message
Share Review
Report Review

Highly Recommend
May 16, 2024

The quality and craftsmanship of my jacket are top notch! Delivery is quick, and customer service is the best I've experienced lately! I needed to exchange for a different size and was able to do so easily!

Date of experience: May 6, 2024
Washington
1 review
0 helpful votes
Follow Nadine M.
Unfollow Nadine M.
Send Message
Share Review
Report Review

Product was nothing like pixture
August 9, 2024

I ordered a chain tensinor for my R3 based on the photo of the product to my dismay it was not that at all. How about put the real product instead of the part the person really needed.

Date of experience: July 30, 2024
GB
4 reviews
0 helpful votes
Follow tiffani s.
Unfollow tiffani s.
Send Message
Share Review
Report Review

Motorcycle leggings
March 25, 2024

Easy to navigate and multiple ways to purchase!These motorcycle leggings are fantastic! I was honestly surprised by how thick and sturdy they are, offering excellent protection while riding. Despite not expecting them to be so thick, they're incredibly comfortable and provide the freedom of movement I need on longer rides. Definitely impressed!

Date of experience: March 15, 2024
District of Columbia
1 review
0 helpful votes
Follow Eric N.
Unfollow Eric N.
Send Message
Share Review
Report Review

Refills is the king of gear
September 17, 2024

Have been using these guys for probably 15 years now. All the gear and great reviews and info

Date of experience: September 7, 2024
Ohio
1 review
0 helpful votes
Follow Kyle D.
Unfollow Kyle D.
Send Message
Share Review
Report Review

Proved good
August 17, 2024

I was skeptical at first as I am with most online shops but everything was decently priced, I received my order on time and everything I received was high quality!

Date of experience: August 7, 2024
Sweden
1 review
0 helpful votes
Follow Joe J.
Unfollow Joe J.
Send Message
Share Review
Report Review

The best of the best
February 24, 2024

Im not really a big online shopping person, but Revzilla makes it a delight to do business with them. Great prices, outstanding customer service. Offering price matching and free 2 day shipping, these are rarities in today's world of online service/sales.

Date of experience: February 22, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow Deb H.
Unfollow Deb H.
Send Message
Share Review
Report Review

Great purchase
September 5, 2024

Bought as a gift for husband. Reviews were very true. Great stretch, soft leathers and doesn't cut into his fingers. He really loves them. Size xl

Date of experience: August 26, 2024
Pennsylvania
1 review
0 helpful votes
Follow Todd H.
Unfollow Todd H.
Send Message
Share Review
Report Review

Great service
August 20, 2024

Had my size in stock and shipped next day. Price was close enough to the cheapest competitor that the difference didn't matter.

Date of experience: August 10, 2024
Canada
1 review
0 helpful votes
Follow Sarah Q.
Unfollow Sarah Q.
Send Message
Share Review
Report Review

2012 Triumph Street Triple
May 14, 2024

Very happy with this product! Took longer to install than I initially anticipated. Note to some - because they're LED turning lights. When I went to hook them up as outlined, I found one side would work when connected but as soon as I connected the other taillight - when selecting either signal only my 4 ways would come on. After awhile of messing around with the wires, I connected them backwards (positive to negative) they worked fine. Hopefully this helps someone else in the same situation.
Thanks.

Date of experience: May 4, 2024
Florida
1 review
0 helpful votes
Follow Zach f.
Unfollow Zach f.
Send Message
Share Review
Report Review

Fits good, sounds great.
June 15, 2024

The overall fit and finish is phenomenal and well worth the price. However, if you have TC Bros forward controls you will have to modify the brake pedal mount to make it clear the front header pipe by cutting down the brake pedal pivot bung by 3/8 to 1/2 inch to move the pedal more inboard.

Date of experience: June 5, 2024
Nebraska
1 review
0 helpful votes
Follow Frances L.
Unfollow Frances L.
Send Message
Share Review
Report Review

Great customer service honestly
March 7, 2024
Updated review

Had issues with parts not arriving, received one cheek pad. Contacted customer service and he got it shipped out right away and gave me a credit for the inconvenience. Already ordered again from RevZilla for a helmet for my passenger

Date of experience: March 7, 2024

I wish you put things normally purchased together or...
March 3, 2024
Previous review

I wish you put things normally purchased together or items for a specific helmet together with the helmet your looking at instead of having to back out everytime

Date of experience: February 22, 2024
Missouri
1 review
0 helpful votes
Follow Steve F.
Unfollow Steve F.
Send Message
Share Review
Report Review

I tried to order a helmet. Received three different stories after sitting on hold for 30 minutes each time to talk to a "representative ". Will never order from RevZilla again. Avoid at all costs. I will also be notifying everyone in the Reiter group, so I'm a part of to avoid RevZilla for any other transactions.

Date of experience: May 9, 2023
Kansas
1 review
0 helpful votes
Follow Kim n.
Unfollow Kim n.
Send Message
Share Review
Report Review

Consistent and parts fit as they say
June 14, 2024

Reliable and safe to order from here! Get all the parts for our motorcycles here and have not had any issues. All the parts we have ordered have been correct for our 30+ year old bikes, which is always a huge relief!

Date of experience: June 4, 2024
Georgia
2 reviews
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Send Message
Share Review
Report Review

Very bad experience
March 24, 2024

I placed an order for several parts on March 5th, one of these items was a front steel brake line. It was in stock and claimed to ship out "within 24 hours"/"Next day" and this is where my trouble begins. It is now March 14th and customer service has given me the run-around as to what happened to it and where it could be. They are unable to cancel this item even though it most likely has not even been placed in a box or assigned a shipment label. Most likely i will not be purchasing from RevZilla in the future after this as i feel that my hard earned money is being played with.

Date of experience: March 14, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Minnesota
1 review
0 helpful votes
Follow Dana K.
Unfollow Dana K.
Send Message
Share Review
Report Review

Clear turn signal lenses for M109R
May 18, 2024

Patrick B. Was very helpful. Thank you.
The lenses worked well, but did require a very minor amount of filing to allow them to twist into place like the OEM lenses.
Overall no issue. Happy with the purchase for my 2015 M109R.

Date of experience: May 8, 2024
New Jersey
1 review
0 helpful votes
Follow Erin K.
Unfollow Erin K.
Send Message
Share Review
Report Review

Excellent Customer Service
February 14, 2024

We've ordered several things from RevZilla. Although we were disappointed that the jersey my son wanted was no longer in stock, our customer service agent was quick to
Reply, very helpful and did everything he could to try and make it
Right!

Date of experience: February 14, 2024
Georgia
1 review
0 helpful votes
Follow Junaid P.
Unfollow Junaid P.
Send Message
Share Review
Report Review

The adapters were missing
May 19, 2024

I got the adapter from PUIG directly.

Refills team member reached out to me to let me know. They were courteous and professional about the issue. Gave me a small credit towards next order and very quick on the communication.

I am happy with my experience for this purchase.

Date of experience: May 9, 2024