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RevZillaReviews 14,125

4.6

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,574
quality
11,122
This company responds to reviews on average within 4 days

Instant Feedback

118,355 reviews
New York
1 review
0 helpful votes
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Exactly what I wanted
June 2, 2025
Updated review

Replacement cheek pads correct size ordered. Same color match fast delivery

Date of experience: May 23, 2025

Did not get first time order discount 😩
May 18, 2025
Previous review

Did not get first time order discount 😩

Date of experience: May 8, 2025
Missouri
1 review
0 helpful votes
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Help when I needed it
June 2, 2025

Needed help with losing a glove on road trip. They gave me a good deal and had me set up again to continue my journey. Excellent service.

Date of experience: April 26, 2025
Texas
1 review
0 helpful votes
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One stop shopping
June 1, 2025
Updated review

Fast easy and well organized great prices especially for first time riders

Date of experience: May 11, 2025

Top of the line gear great prices and fast shipping
May 21, 2025
Previous review

Top of the line gear great prices and fast shipping

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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Good online purchase experience
June 1, 2025

I've used Revzilla since my first new bike purchase about 8 years ago and have always found the support from real riders very helpful.
The web site is very good with many videos that help with research and decision-making.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Sent the wrong part
June 1, 2025

Sent something completely different from what I ordered. Tried to make me pay to ship it back. Had to sit on hold for 2 hours to get a return label. Revzilla is a waste of your money and time.

Date of experience: May 22, 2025
Kimberly E. — RevZilla Rep
3 months ago

Hi Ryan, I'm really sorry for the frustration you experienced receiving the wrong part and having to go through that return process. We appreciate your feedback and have taken steps to improve shipping accuracy as well as ensure quicker support in the future. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Oregon
1 review
0 helpful votes
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Keep the parts coming
June 1, 2025

I've made a couple purchases so far, and have been very please with the entire process. They keep me up to date on how my order is moving along. The parts came fast and were packaged with care.

Date of experience: May 22, 2025
Michigan
1 review
0 helpful votes
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Good work
June 1, 2025

It was a good product and it fit my bike. It arrived quickly with plenty of notice.

Date of experience: May 22, 2025
Tennessee
1 review
0 helpful votes
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Good Deal
June 1, 2025

The helmet was correct and was exactly as described, but they did send the wrong color gloves. I did not report it or try to refund, because the color they shipped by mistake was acceptable.

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Satisfied Customer
June 1, 2025

First off, your speed in getting the product to my door was excellent. Secondly the prices were more than fair. Thank you.

Date of experience: May 22, 2025
Wisconsin
1 review
0 helpful votes
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Very good quality
June 1, 2025

Very good experience. I have ordered several items. Fast delivery. Great quality

Date of experience: May 22, 2025
North Carolina
1 review
0 helpful votes
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Bought the Rotor Lock with Alarm to go on a trip, got to the destination and on day one the lock worked as claimed, on day two the lock did not allow the key to enter the tumbler freely to unlock the device. So with the alarm going off, I finally managed to get the key into the tumbler and unlock the device. Needless to say that isn't going to work. Plan on returning the item as "not working as advertised." So, that was the meat and potato's of the review, the plus is that the device is bright yellow and has a cord.

Date of experience: May 22, 2025
Michigan
1 review
0 helpful votes
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The online ordering experience was very easy, received order confirmation and then shipping confirmation emails. Delivery by UPS was about 3 days later. Very easy!

Date of experience: May 22, 2025
Iowa
1 review
0 helpful votes
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New helmet
June 1, 2025
Updated review

It's always difficult to shop for helmets on line. Revzilla representative was able to answer my questions re: weight and fastening (D ring vs ratchet). I had no problems with returning a helmet. Very happy

Date of experience: May 22, 2025

Great help from your representative!
May 18, 2025
Previous review

Great help from your representative!

Date of experience: May 8, 2025
Maine
1 review
0 helpful votes
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Excellent quality and service
June 1, 2025

We ordered gloves and a women's jacket. The jacket was a bit large and the return and replacement process was extremely easy and cost effective.

Date of experience: May 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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Fast and simple
June 1, 2025

Got my part within 2 days. Bike is running again and im happy with my order.

Date of experience: May 22, 2025
Texas
1 review
0 helpful votes
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Windsheld
June 1, 2025

The part fit perfectly and I was impressed with the quick service, Thanks!

Date of experience: May 22, 2025
Washington
1 review
0 helpful votes
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Received as ordered
June 1, 2025

Previous customer returning to fast service and delivery.

Date of experience: May 22, 2025
Georgia
1 review
0 helpful votes
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It took too long to get to me.
June 1, 2025

My order was supposed to come on Friday. That was pushed back to Monday, then it was pushed back to Tuesday! NFG

Date of experience: May 22, 2025
Colorado
1 review
0 helpful votes
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Earned a repeat customer
June 1, 2025

Good communication through the entire ordering and shipping process. Only thing they need to work on is site filter for in/out of stock.

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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Great purchase and deal
June 1, 2025
Updated review

Garmin gps xt2 and case working great, was willing to work with me on price and products

Date of experience: May 22, 2025

Didn't get the 10% but got 5%
May 18, 2025
Previous review

Didn't get the 10% but got 5%

Date of experience: May 8, 2025