Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Replacement cheek pads correct size ordered. Same color match fast delivery
Did not get first time order discount 😩
Needed help with losing a glove on road trip. They gave me a good deal and had me set up again to continue my journey. Excellent service.
Fast easy and well organized great prices especially for first time riders
Top of the line gear great prices and fast shipping
I've used Revzilla since my first new bike purchase about 8 years ago and have always found the support from real riders very helpful.
The web site is very good with many videos that help with research and decision-making.
Sent something completely different from what I ordered. Tried to make me pay to ship it back. Had to sit on hold for 2 hours to get a return label. Revzilla is a waste of your money and time.
I've made a couple purchases so far, and have been very please with the entire process. They keep me up to date on how my order is moving along. The parts came fast and were packaged with care.
It was a good product and it fit my bike. It arrived quickly with plenty of notice.
The helmet was correct and was exactly as described, but they did send the wrong color gloves. I did not report it or try to refund, because the color they shipped by mistake was acceptable.
First off, your speed in getting the product to my door was excellent. Secondly the prices were more than fair. Thank you.
Very good experience. I have ordered several items. Fast delivery. Great quality
Bought the Rotor Lock with Alarm to go on a trip, got to the destination and on day one the lock worked as claimed, on day two the lock did not allow the key to enter the tumbler freely to unlock the device. So with the alarm going off, I finally managed to get the key into the tumbler and unlock the device. Needless to say that isn't going to work. Plan on returning the item as "not working as advertised." So, that was the meat and potato's of the review, the plus is that the device is bright yellow and has a cord.
The online ordering experience was very easy, received order confirmation and then shipping confirmation emails. Delivery by UPS was about 3 days later. Very easy!
It's always difficult to shop for helmets on line. Revzilla representative was able to answer my questions re: weight and fastening (D ring vs ratchet). I had no problems with returning a helmet. Very happy
We ordered gloves and a women's jacket. The jacket was a bit large and the return and replacement process was extremely easy and cost effective.
Got my part within 2 days. Bike is running again and im happy with my order.
Previous customer returning to fast service and delivery.
My order was supposed to come on Friday. That was pushed back to Monday, then it was pushed back to Tuesday! NFG
Good communication through the entire ordering and shipping process. Only thing they need to work on is site filter for in/out of stock.
Garmin gps xt2 and case working great, was willing to work with me on price and products
Hi Ryan, I'm really sorry for the frustration you experienced receiving the wrong part and having to go through that return process. We appreciate your feedback and have taken steps to improve shipping accuracy as well as ensure quicker support in the future. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!