ResumeZest

I worked with Shelly at Resume Zest because my resume was outdated and insufficient for the direction I am moving in healthcare. I have been a Registered Nurse for 16 years now! During that time I have held various staff, as well as contract jobs. After recently completing my Graduate Degree, I am applying to jobs with a leadership/management focus. Shelly was phenomenal and totally nailed it. She asked all the right questions to design my resume around my professional skills and education. In a short amount of time, I had a concise and comprehensible resume and cover letter. I received both over this last weekend and am already getting responses from jobs I applied to at that time. I cannot recommend Shelly enough at Resume Zest. I am highly impressed and happy with what I have received. Thank you so much Shelly!

Excellent work. Heather Joy was very kind and supportive and re-wrote my CV as I would never do it. Rezume Zest delivered the materials on time and they were willing to help until I was satisfied. Highly recommended.

I needed to have my "homegrown" executive resume overhauled and engaged with ResumeZest. Stephanie did an amazing job on my resume. She had so many ideas to make it much more effective and concise. Shelly did my LinkedIn profile and she also did an amazing job. She gave me great recommendations to improve my profile. Both were quick and very knowledgeable. I am so pleased with the services that I received. I highly recommend them!

My assigned writer, Heather Joy was easy to work with. More than that, I felt that Heather really understood my industry and the challenges it faces in today's job market. She was able to quickly take the jumble of my previous resume and our phone discussion and streamline it into a coherent and efficient resume.

I cannot express strongly enough how impressed and appreciative I am of this company. My resume and LinkedIn profile turned out great. My writer, Shelly, was very responsive to my inquiries and was extremely helpful throughout the whole process. The 1 on 1 phone consultation I found to be especially helpful. I would 100% use this company again

I had the opportunity to work with Courtney Hays and she was absolutely amazing! She set up a call with me within a day of me signing up for the service and was very thorough in her questions, ensuring she captured all the information needed to update my resume. Courtney was quick to respond to all my message and had my updated resume with 48 hours. ResumeZest is a great company and would definitely use them again. If you sign up definitely request Courtney!

Shelly was great. Our initial meet we discussed my goals and the role I was looking for. She listened and captured the discussion well in the updated documents. Shelly was prompt and timely on her revisions. I highly recommend.

ResumeZest and Shelly Roble provided outstanding service. The telephone consultation was very helpful and Shelly took the information we discussed during that call as well as information from my ineffective resume and created a new and much improved resume. She also prepared a great cover letter and will be creating content for my LinkedIn profile. The turnaround time was exactly as promised and Shelly quickly and accurately incorporated all of my suggestions for changes to the resume and cover letter. I am extremely satisfied with ResumeZest, Shelly Roble and the service I received from both.

After being impacted by a lay-off, I found myself needing to update my resume for modern screening tools. After my inquiry, Shelly Roble reached out to me and started the process. Once we completed our initial discussion, the process was smooth with us communicating back and forth through their website. I chose the package for the resume, cover letter, and Linked-in update. I was very pleased with the finished products as well as the reference guides I was given. Shelly was very responsive with my questions and incorporating my feedback as well. I found this service great value for the price and would definitely recommend ResumeZest!

The ResumeZest process is straightforward and effortless. I enjoyed working with Shelly, who captured my requirements and provided valuable advice on the best strategy to revamp my resume, cover letter, and LinkedIn profile for executive roles. The result was a FANTASTIC transformation of everything, and the turnaround time was fast. Shelly's skills and expertise are excellent, and I recommend her without hesitation to anyone looking for help with resume writing.

I absolutely recommend using Resume Zest! Jessica Philippon was my writer and she definitely knows her way around professional language. She was friendly, helpful, and on top of things. She was very open to making revisions to fit my needs but it was so well done there was nothing else I could have asked for.

After twenty years teaching English, with ten years as a small business owner, I felt fully capable of writing my own resume and cover letter. I was wrong. I needed help. I choose the executive resume package with all options.
Lori E. Did an absolutely amazing job from start to finish. Highlights include: very open and effective communication with prompt response, feedback was focused and meaningful, each step of the process was clearly explained in detail, all work was completed on time according to the deadlines. The final drafts of the resume, cover letter, LinkedIn, Bio, thank-you letter are impeccable.
The overall experience was incredibly positive. I felt like a valued customer and not just a number. Lori E. Truly understands how to provide top notch service and results.
Thank you Lori E. And ResumeZest!

My initial experience with ResumeZest was a bit problematic...because I did not provide them with sufficient information/material I thought I had sent. Put another way, I was the problem.

I wrote a separate (glowing) review of their performance, so please reference that item for a fuller discussion of how they exceeded my expectations.

I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory.The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content.

The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place.

To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer.

I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price.

Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.