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ResumeZest has a rating of 3.8 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeZest most frequently mention cover letter, and linkedin profile. ResumeZest ranks 22nd among Resume sites.
The ResumeZest process is straightforward and effortless. I enjoyed working with Shelly, who captured my requirements and provided valuable advice on the best strategy to revamp my resume, cover letter, and LinkedIn profile for executive roles. The result was a FANTASTIC transformation of everything, and the turnaround time was fast. Shelly's skills and expertise are excellent, and I recommend her without hesitation to anyone looking for help with resume writing.
I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory.The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.
The ResumeZest process is straightforward and effortless. I enjoyed working with Shelly, who captured my requirements and provided valuable advice on the best strategy to revamp my resume, cover letter, and LinkedIn profile for executive roles. The result was a FANTASTIC transformation of everything, and the turnaround time was fast. Shelly's skills and expertise are excellent, and I recommend her without hesitation to anyone looking for help with resume writing.
I had the opportunity to work with Courtney Hays and she was absolutely amazing! She set up a call with me within a day of me signing up for the service and was very thorough in her questions, ensuring she captured all the information needed to update my resume. Courtney was quick to respond to all my message and had my updated resume with 48 hours. ResumeZest is a great company and would definitely use them again. If you sign up definitely request Courtney!
Products used:
Resume
Thank you for your kind words, Mary! We're thrilled to hear about your positive experience. Providing exceptional service and quick turnaround times are our priorities at ResumeZest. We'll be sure to pass along your compliments. We look forward to assisting you again in the future!
I cannot express strongly enough how impressed and appreciative I am of this company. My resume and LinkedIn profile turned out great. My writer, Shelly, was very responsive to my inquiries and was extremely helpful throughout the whole process. The 1 on 1 phone consultation I found to be especially helpful. I would 100% use this company again
Products used:
Resume writing service, LinkedIn profile service
Kate, we're thrilled to hear about your fantastic experience with us! Shelly and our team take pride in delivering excellent service and top-notch results. Your satisfaction is our priority, and we're here to assist you anytime you need. Thank you for choosing us, and we look forward to working with you again!
Stephanie was a delight to work with! She was patient, friendly, and highly professional in her recommendations. The resume she constructed based on our conversations was succinct, extremely well worded, and professionally tailored to the roles I am pursuing. A great experience!
We're thrilled you had a great experience with us! Our goal is to provide exceptional service, and we're glad Stephanie delivered. Thank you for choosing us!
Just signed up. Nothing to report
* ResumeZest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Jessica Philippon conducted a thorough phone interview, was at all times delightful to talk with, and her resulting work was brilliant. I know ResumeZest guarantees resumes within two days but I agreed to a longer timeframe, as I wasn't in a hurry. And the resulting resume, letters, and LinkedIn document were better than I could have written even if I tried. Thank you so much, Jess and ResumeZest--you're the best!
Tip for consumers:
If you have the time, not rushing the process helps--writing is a creative process that develops with each day.
Products used:
Professional Resume, Cover Letter, LinkedIn Profile, & Thank You Letter
Thank you for sharing your review, Shannon. We are thrilled that you were so happy with the writing process and the end products. We wish you all the best in your job search!
Tammy was incredible. Took my 7 page resume and turned it into a very efficient 2 pages!
David, thank you for your positive feedback on Tammy's exceptional work! We're delighted she successfully streamlined your 7-page resume. Your satisfaction is of utmost importance to us, and we're happy and ready to assist with any future career needs. Thank you for choosing ResumeZest, and cheers to your continued professional success!
I worked with Shelly at Resume Zest because my resume was outdated and insufficient for the direction I am moving in healthcare. I have been a Registered Nurse for 16 years now! During that time I have held various staff, as well as contract jobs. After recently completing my Graduate Degree, I am applying to jobs with a leadership/management focus. Shelly was phenomenal and totally nailed it. She asked all the right questions to design my resume around my professional skills and education. In a short amount of time, I had a concise and comprehensible resume and cover letter. I received both over this last weekend and am already getting responses from jobs I applied to at that time. I cannot recommend Shelly enough at Resume Zest. I am highly impressed and happy with what I have received. Thank you so much Shelly!
We are delighted to hear that you had an excellent experience working with Shelly at ResumeZest, Sarah. We appreciate your feedback and are thrilled that your new resume and cover letter are already yielding positive responses. Shelly is dedicated to helping clients like you succeed, and we're grateful for the opportunity to be a part of your journey. Should you have any future career needs, please don't hesitate to reach out. Thank you for choosing ResumeZest!
Shelly was both knowledgeable and professional. The quick turnaround and end products were excellent.
Products used:
resume, linkedin & personal bio
We're thrilled you had a positive experience with Shelly! Her expertise and professionalism shine through in every project. Thanks for highlighting the excellent turnaround and end products. John, we appreciate your feedback and look forward to continuing to provide top-notch service!
ResumeZest and Shelly Roble provided outstanding service. The telephone consultation was very helpful and Shelly took the information we discussed during that call as well as information from my ineffective resume and created a new and much improved resume. She also prepared a great cover letter and will be creating content for my LinkedIn profile. The turnaround time was exactly as promised and Shelly quickly and accurately incorporated all of my suggestions for changes to the resume and cover letter. I am extremely satisfied with ResumeZest, Shelly Roble and the service I received from both.
Your praise means the world to us! Shelly and the entire ResumeZest team are dedicated to providing all clients with exceptional service. We're delighted that you found our telephone consultation and resume creation process helpful and efficient. Thank you for choosing ResumeZest, Raymond!
Overall what a great experience! I want to personally thank Lori for all of the time and diligent work she did restructuring my resume. She was consistent about following up via email. She was insistent on getting my feedback and impressions on what I liked and any improvements I might be interested in. She is not only great at her craft but a please to work with!
Thank you Lori!
Thank you for sharing your positive experience with us! We're thrilled to hear that Lori was able to provide you with exceptional service and support in updating your resume. We'll be sure to pass along your kind words to her. Please let us know if there's anything else we can do for you in the future!
I used ResumeZest to redo my resume and LinkedIn profile. I couldn't be happier with the results I received. My resume has never looked better, not even after the tech writing class assignment with multiple reviews and lots of instructor help. After seeing what Shelly was able to do with my resume, I went back and purchased a cover letter. Shelly was able to high light my achievements and take my everyday work life and make it noteworthy to potential employers. I would definitely recommend Shelly and ResumeZest
Tip for consumers:
A bit more about the initial contact would have been nice but the entire interaction with Shelly was great!
Products used:
Resume, cover letter and LinkedIn Profile
Thank you for sharing your recommendation, Lisa! We are thrilled to hear that you are happy with the results of your resume, LinkedIn profile, and cover letter. It's good to know that you found such great value in using our professional resume writing services. We wish you all the best in the future!
My initial experience with ResumeZest was a bit problematic...because I did not provide them with sufficient information/material I thought I had sent. Put another way, I was the problem.
I wrote a separate (glowing) review of their performance, so please reference that item for a fuller discussion of how they exceeded my expectations.
Products used:
Professional-level Resume and Cover Letter.
Thank you, Dean, for taking the time to give us feedback...twice! I am so glad we were able to work with you again and get everything resolved and ultimately exceed your expectations. Please reach out if we can assist you with anything else. We wish you all the best!
I haven't done anything except pay money. Will evaluate service once received.
* ResumeZest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Working with ResumeZest was a phenomenal experience. Shelly was a true professional! As someone with over 20 years of military experience, it has been a while since I've needed a resume. Shelly did a phenomenal job converting my military training and experience into quantifiable/measurable data for potential employers in corporate America. Highly recommend and will certainly utilize their services in future endeavors!
Products used:
Resume, Cover letter, LinkedIn profile service
Thank you for choosing ResumeZest and sharing your review, Christopher! We're thrilled to hear that you had a phenomenal experience working with Shelly and found such great value in our service. We appreciate your recommendation and wish you the best in your career transition! Let us know when we can help you again!
I was a pleasure working with Heather Joy to elevate my resume. The process was smooth and efficient.
Products used:
Resume, cover letter, thank you letter, and LinkedIn profile
Thank you for your feedback, Paul! We're so glad to hear that you had a positive experience working with Heather to improve your resume and other job search documents. Our team always strives to provide a smooth and efficient process for our clients. We wish you all the best!
I absolutely recommend using Resume Zest! Jessica Philippon was my writer and she definitely knows her way around professional language. She was friendly, helpful, and on top of things. She was very open to making revisions to fit my needs but it was so well done there was nothing else I could have asked for.
Products used:
Resume and Cover Letter
Thank you for your review and recommendation, Taylor! We couldn't be happier to hear your glowing review of our service and our fantastic writer, Jessica!
I was dreading this process but Tammy made it so easy. She did a great job and I had a professional grade resume in less than a week. Highly recommend!
Thank you for your review! We're glad to hear that Tammy made the process easy for you and that you're satisfied with the results. Thank you for recommending us and we wish you all the best!
What a lovely service to have. I was very happy with my own resume but also understood it needed a few tweaks. Tammy at ResumeZest transformed it in the best way possible. It looks great. The process was easy and quick - they know what they are doing and there wasn't a lot of back and forth. Definitely worth it!
Thank you for sharing your experience, Karrie. We are so happy you found the process of updating your resume to be efficient and of great value. We wish you all the best in your job search!
Heather was wonderful. I really enjoyed working with her and she gave me insights that I was not anticipating. Deliverables were completed with high quality and accomplished on time.
Products used:
Resume, Linkedin, Cover Letter
Thank you for taking the time to share your feedback! We are thrilled to hear that you had a positive experience working with Heather. Our team takes pride in delivering high-quality work on time, and we are glad that we were able to meet your expectations. We wish you all the best!
Reasonably straightforward. My only confusion came with the pricing/description changes between entry -level and professional. Because yes I have have 5+ years of work experience but not for the job I want/degree I have. Thus I had hesitance picking out which service to get.
* ResumeZest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Richard, thank you for leaving us a review. We are glad you found our services straightforward. We are always here to help guide you in the most appropriate direction as far as which resume package would best suit your specific career level and goals.
Lori was a true pleasure to work with. Her level of experience, responsiveness, and professionalism was more than I was expecting. Her background in Industrial/Organizational Design was directly aligned with my experience so gave me confidence that her suggestions were spot on. Thank you Lori!
Thank you for taking the time to leave a review about your experience, Chris. We are thrilled to hear that Lori provided you with excellent service and that her expertise in your industry was valuable to you. We appreciate your business and hope to have the opportunity to work with you again in the future. Best wishes to you!
Not bad so far, but lets see how it goes. Hopefully I didn't just get scammed out of 200 bucks
* ResumeZest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Its fine but would have liked the opportunity to do a chat
* ResumeZest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Lynn, thank you for leaving us a review! We do provide a 30 minute phone consultation with your writer with every purchase of one of our resume services; were you not able to schedule this call with your designated writer? If not, please let us know. We want to ensure that every client receives top notch service to complete their resume update!
Excellent work. Heather Joy was very kind and supportive and re-wrote my CV as I would never do it. Rezume Zest delivered the materials on time and they were willing to help until I was satisfied. Highly recommended.
Thank you for taking the time to leave us a review, Pedro! We're thrilled to hear that you had a positive experience with our team. It's great to know that Heather Joy was able to provide you with a CV that you're completely satisfied with and in a timely manner. Thank you for your recommendation and we wish you the best!
Gain trust and grow your business with customer reviews.
ResumeZest is a top-rated resume writing service. Our team consists of certified resume experts, former HR and recruitment professionals, career coaches, and more. Collectively our staff has successfully written more than 25,000 resumes making us industry experts.
In addition to resume writing, we are proud to offer LinkedIn profile, cover letter, thank you letter, professional bio writing, and more.
We're thrilled to hear about your effortless resume transformation journey with Shelly! We take pride in delivering fantastic results and value to our clients. Vineet, thanks for recommending us, and we're here whenever you need further assistance!