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ResumesPlanet

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Germany
1 review
0 helpful votes
Follow Tatum H.
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The customer service provided great support and the writer showed great concern on completing the work on all the instructions and specifically making it suitable for the particular place I was aiming at in the company.

Date of experience: July 3, 2017
Jacob W. ResumesPlanet Rep
over a year old

Thank you for taking your time leaving the review! Our support dept is constantly developing to provide only the best service! So are the writers.

California
1 review
0 helpful votes
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I paid for the executive package. I received a 1st resume and it was just my own submitted resume that had the tilde Changed and after the first page it was just truncated. I asked for a different writer and after 3 weeks working with ResumesPlanet I received a poor quality resume. Full of grammar errors missing commas runon sentences and excessive use of the word "and." Like 3 ands in a sentence 6 times. I stopped counting after 54 issues. The 99.9% satisfaction guarantee is worthless. They ask for a list of violations but cant even see the problems looking at the resume. I think all the reviews I saw were fake. I now have a useless resume. I ended up rewriting my resume myself.

Date of experience: June 25, 2020
Jacob W. ResumesPlanet Rep
over a year old

Dear Andrew,
We are very sorry that your experience with us was not as pleasant as we have hoped. Our main goal is to create a high-quality product and to provide an exemplary level of service. Your comments regarding the bad quality of the paper will be used for coaching and training purposes. We took all the necessary precautions and we will do our best to never let the same situation happen again. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Hong Kong
1 review
0 helpful votes
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Excellent CV writing
February 24, 2022

I am so impressed with this service since they are real professionals. I needed a CV to start my scientific career in pharmaceutical company and I am so proud of the result I got with the help of this team. It is my dream job, and without a catchy CV I couldn't even imagine such a great result. It is my first working day tomorrow.

Date of experience: February 24, 2022
Jacob W. ResumesPlanet Rep
over a year old

Thank you for letting us know about recent experience with us. We are so glad you loved it and we will be very happy to help you anytime. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Australia
1 review
0 helpful votes
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Impressive resume
November 19, 2021

I have so much work experience but do not know how to translate it into words, as I'm bad at writing. Resumesplanet has helped me craft an impressive resume with a nice layout and the necessary amount of information.

Date of experience: November 19, 2021
Jacob W. ResumesPlanet Rep
over a year old

Dear Alonzo,
We are thrilled that you loved your resume. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Hungary
0 reviews
0 helpful votes
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Awesome writers
January 2, 2022

Mary was a fantastic writer! Prior to using Resumeplanet, I had gotten no answers to any of the job applications that I had sent out. After submitting my revised résumé, I got three answers from recruiters at the firms to which I had applied. One recruiter even said something nice about my CV! I was quite impressed with my whole experience.

Date of experience: January 2, 2022
Jacob W. ResumesPlanet Rep
over a year old

Thanks for leaving us such a wonderful review. We always ensure that our products cater to our customer's needs. We hope we were of great help on your job hunt! Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Georgia
1 review
2 helpful votes
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Rip Off
May 13, 2019

They give you a 100% guarantee that is not worth anything. After you pay all the money for the service and purchase the extras, you are told there is a 100% guarantee of an interview. After circulating your resume for 30 days with no interview they tell you that they are sorry but there is nothing they can do and you are out of your rewrite period. As we all know, it takes more than 30 days for companies to post and recruit for a job and ResumesPlanets knows this. They get you with telling you you have a guarantee with them but the only guarantee you have is that they will take your money and leave you high and dry with a resume not worth the paper it was written on.

Date of experience: May 13, 2019
Jacob W. ResumesPlanet Rep
over a year old

We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.

GB
1 review
6 helpful votes
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Scam Company
January 18, 2020

This is a scam. Resumesplanet gets all of their traffic by writing fake reviews on other websites. Google Resumeplanet reviews and look at the sites giving them 5 star reviews. These are fake sites that are set up by Resumesplanet. They also use the same sites to trash on competitors.

Check their BBB rating. You can also call their number and see that this scam is run out of another country.

Don't fall for this.

Date of experience: January 18, 2020
Jacob W. ResumesPlanet Rep
over a year old

Dear Larry,
We would like to thank you for your review and we are more than willing to assist you in any possible way we can. We are very sorry that you were not satisfied with our service. Rest assured that we are a legitimate company with thousands of customers all over the world and experience more than 15 years. We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.

New York
3 reviews
5 helpful votes
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Efficiency
July 23, 2017

The website is easy to use and the support team here guided me through the process and found a very efficient person to compose my resume! I loved what I saw in the document and also got to a first interview in only two days. Really efficient serivce!

Date of experience: July 23, 2017
Jacob W. ResumesPlanet Rep
over a year old

Thank you for taking your time leaving the review! We are always ready to help!

California
1 review
4 helpful votes
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Resume had typos and incorrect spacings. The writing was also uninteresting and not compelling. The first word used was "competent". The cover letter was standard and boring. I sent back and the next results were not great either.

Overall the resume looks wordy and not concise. The design was blocky and very dated looking, not modern for use in the tech world. The writer admitted he was having trouble formatting. I then had to take this work, correct typos and use an online template (Zety). I spent $200 bucks for this?

Date of experience: October 1, 2018
Jacob W. ResumesPlanet Rep
over a year old

We are sorry to hear that your experience did not go well. We are normally known for our exceptional attention to detail, and we regret that we missed the mark. Someone from our team will contact you to attend to your concern and take the necessary measures. Thank you for contacting us.

Chile
1 review
0 helpful votes
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LinkedIn profile
November 25, 2021

My LinkedIn profile was a mess and, of course, I couldn't even land a job. Got the help of resumesplanet which made my LinkedIn profile look amazing. Now I am employed and happy with what I'm doing, and all this thanks to them.

Date of experience: November 25, 2021
Jacob W. ResumesPlanet Rep
over a year old

Dear Trent,
Thanks for leaving us such a wonderful review. We always ensure that our products cater to our customer's needs. We hope we were of great help on your job hunt! Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

California
1 review
1 helpful vote
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I needed a resume urgently and not looking at a costly service, I ordered from resumeplanet. They did amazing job for me and I do recommend using them to everyone. I have impressive resume and new job (and I am not afraid of changes).

Date of experience: November 11, 2018
Jacob W. ResumesPlanet Rep
over a year old

Thank you for that positive review. We always ensure that we deliver quality work for a reasonable price. We hope we were of great help and we wish you the best of luck on your job hunt! Should you have any concerns or questions, you are always welcome to click the Live Chat icon on resumesplanet.com and we will be happy to assist you. Thank you for contacting us

California
1 review
0 helpful votes
Follow Tessa W.
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I've chosen a resumeplanet because my friend recommended it. I lived in a small town and decided to move to a big one. So, I needed a resume for a bigcity' job. These guys helped me out and now I am working in a huge corporation and happy with my new career path.

Date of experience: November 5, 2018
Jacob W. ResumesPlanet Rep
over a year old

We're glad that you liked the resume. We ensure that we are able of help to our customers land a job compatible with their skills. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on resumesplanet.com and we will be happy to assist you. Thank you for contacting us.

Denmark
2 reviews
0 helpful votes
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I've been contemplating a job shift for quite some time, but haven't had much success until I realized that maybe my CV was the source of my difficulties. The company I chose was Resumeplanet, and Dennis worked as my writer. My CV and cover letter are fantastic, and more significantly, they helped me secure the employment I'd been dreaming of for a long time.

Date of experience: January 7, 2022
Jacob W. ResumesPlanet Rep
over a year old

Dear Morgan,
Thank you for letting us know about recent experience with us. We are so glad you loved it and we will be very happy to help you anytime. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Netherlands
3 reviews
1 helpful vote
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Awesome job!
March 7, 2017

I didnt really beleive writing a resume, CV and a cover letter in a day would be possible, and if it would - didnt expect the quality to be too great. But anyway I didnt have any other choice, so I decided to trust the work to this service. They`ve proven they can be trusted! Finished everything befor the deadline expired and made it with style!

Date of experience: March 6, 2017
Jacob W. ResumesPlanet Rep
over a year old

Thank you for taking your time leaving the review! We are working to improve our services and keep our customers satisfied!

Switzerland
3 reviews
0 helpful votes
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Never set me up
March 21, 2017

I ordered multiple resume packs for myself and when some of my friends requested those - anyways ordering from a single account brings you benefits. Liked every of the works done - perfect!

Date of experience: March 20, 2017
Jacob W. ResumesPlanet Rep
over a year old

Thank you for taking your time leaving the review! We are glad you are staying with us and of course stay tuned for more offers for our loyal customers!

California
1 review
0 helpful votes
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Great service
July 18, 2019

There's no other like this service! They are fast reliable, you're order will be top notch every time, and the staff are exceptionally professional thank you once again!

Date of experience: July 18, 2019
Jacob W. ResumesPlanet Rep
over a year old

We would like to thank you for your positive review. We always ensure that our products cater to our customers needs. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Slovakia
1 review
0 helpful votes
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Satisfying quality
December 26, 2022

I ordered a package of CV + cover letter to apply for a new job. I cannot say it was fast, but the quality is satisfying.

Date of experience: December 26, 2022
Jacob W. ResumesPlanet Rep
over a year old

We are thrilled that you loved your resume. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. You are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Texas
1 review
1 helpful vote
Follow Paul C.
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Absolutely horrid. Words strung together that made no sense whatsoever. Did NOT have any industry experience and Jr. Level "writer" at best. They turned items I had on my resume' into factually incorrect statements and used wording completely inappropriate for the industry. I sent an entire outline of all the mistakes and continued to request a refund.

They do not provide any ATS scanning results (btw my resume came up a "Low Match" against a position that I matched 100%).

Their "guarantees" mean nothing. After reviewing, they came back with a 50% refund offer when NOTHING they provided was of any value. Their own assessment was "The document is partially usable" and "Partially usable" to two of the 3 categories they evaluated. The reality is that none of the artifacts were usable at all. I would have been mortified to submit my resume and the same for their "cover letter", "follow up letter", or "thank you letter"; better off writing your own.

They will immediately try to upsell you and convince you that you should spend more with them - do not.

I simply cannot warn you strong enough - DO NOT USE THIS SERVICE. Seek other sources and ones who actually deliver on their "guarantee" - these folks do not.

(Blurred photo provided to give scope to the edits from a "first pass", of the first page, by me on their work)

Date of experience: August 12, 2022
Jacob W. ResumesPlanet Rep
over a year old

Dear Paul,
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistently reliable products and an exemplary level of customer service. Could you please provide your order number for us to check your complaint? Will be waiting for your reply.

Arizona
1 review
1 helpful vote
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HORRIBLE SERVICE, VALUE, & QUALITY
March 15, 2022

I submitted my order on 11Mar22, and immediately after, I was upsold their KSA service. I agree to the KSA service, and incompetence ensues. Support requests an extension and then cancels my order while I am sleeping (12Mar22). The following day (13Mar22), support promises to complete my order in three hours. I wake up the next day (14Mar22), and I discover they canceled my order again without notifying me!

I have already requested a refund, and at the time of this posting, both charges are pending... Save yourself the headache and avoid this company like the plague.

Date of experience: March 15, 2022
Jacob W. ResumesPlanet Rep
over a year old

We apologize for the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you. We hope to hear from you soon.

California
1 review
4 helpful votes
Follow Tobias S.
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I checked with multiple resume writing service websites all criteria that's important to receive a professional resume. I confirmed that the writers at Resumes Planet are all natively English speaking by contacting them via chat and asked that question multiple times.

The resume service I ordered was a 24h service. I anyway gave myself 4-5 days to allow revisions etc.

I provided my old resume, links to the jobs I like to apply for, link to my Linkedin page that's up-to-date.

The first draft I received was improper and even confusing language that made no sense and were in many sentences not even related to my job. This went back and forth until the ResumesPlanet.com was changing the writer. The next draft I got was now already 6-7 days after my initial order and the wording and language made very little sense. It was obvious that the writers tried way too hard and were unable to form a sentence that makes much sense.

Here just one of many examples:
Bear high moral fiber and exceptional work ethic to manage multiple priorities by sustaining a healthy work-life balance and taking keen interest in traveling, outdoor sports, motorcycles, languages and cultures, and social events among others.

The result was the service was unable to provide a resume until today and they refused to repay me even though there were many indications that the writers lack skills and the company is actually located abroad and in a not natively English speaking countries trying hard to hide that.

Date of experience: December 16, 2019
Jacob W. ResumesPlanet Rep
over a year old

Dear Tobias,
We would like to thank you for your review and we are more than willing to assist you in any possible way we can. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers.We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.

Overview

ResumesPlanet has a rating of 4.4 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumesPlanet most frequently mention cover letter, linkedin profile and customer service. ResumesPlanet ranks 21st among Resume sites.

service
28
value
26
shipping
3
returns
3
quality
27