Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We'll see if i get the job, resume looks great though so i should.
Loved the guided assistance on the website
Did not like the fact that I could not get one copy without having to purchase something.
If you want $1.95 for the resume, just say that! I would have paid $1.95 for the resume because I needed it. Even though it is trial subscription, I only needed access to the resume, nothing else.
Price is a bit too high, but I needed it in a hurry. Quality is very nice
Very easy to use. Great resume details to help out.
I feel like it is somewhat misleading to advertise that something is free/ the resume template but then charging money to download it. Otherwise it seemed fairly quick and easy to use. I do not like that the dates are not optional
Easy to cut and paste into a new updated template.
I found it very easy to use and I like what my resume looks like, but I wish it was upfront about the cost.
I wish it were up front about needing a subscription to download the resume, but it's helpful and easy enough to make it worth paying for.
This website made it so simple to write my resume.
Should really say that it is going to charge in order to download
Frustrating that I am not able to print it out straight from the page.
For $2 I can get a high quality professional resume and land the job that will pay me more than minimum wage! I am so excited and as a broke college student, this is probably the best two bucks I've spent this year. The tech support team is also super helpful and will respond very quickly and answer any questions you may have. They are so good I might sign up for a month just to give these guys the $40. If you are like me and have a hard time creating a professional and aesthetically pleasing resumé, this site/membership is honestly worth it. I am confident I will get the job and that itself will help during the interview. I also was planning on stressing over this all day but got my resume done in 45 minutes!
The experience has been great, and it has helped me out immensely. Thank you!
It should clearly tell you it requires money before filling out the application.
Great and easy to put together but claims free, but really wants you to pay for a trail.
I needed this! Very helpful and intuitive, made what seemed like an impossible task very easy. Thanks!
Quick, easy, and helpful in completing the daunting task of creating a resume!
I had trouble with one of the templates it is the template that I selected as my resume however, when I sent a request as to how to correct the error I was told to just select a different template instead of an option as to how to correct the error.
Very professional looking templates. Simple inputs
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.