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ResumeGeniusReviews 215,041

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Very good and easy way to create the desired resume!

Date of experience: October 20, 2019
Ohio
1 review
0 helpful votes
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Fast and easy, still working on the resume but it looks great.

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
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Easy process, but your site is very buggy
October 20, 2019

Easy process, but your site is very buggy. Windows constantly disappeared in the middle of use.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
California
1 review
0 helpful votes
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Would be 5 stars but the charge caught me off guard.

Date of experience: October 20, 2019
Michigan
1 review
0 helpful votes
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Amazing options, results and affordable resume options! Way better than what I have previous spent on professional resume writers. Love this! Thank you!

Date of experience: October 20, 2019
Florida
1 review
0 helpful votes
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This website was unexpectedly helpful in assisting me with my resume.

Date of experience: October 20, 2019
Arkansas
1 review
0 helpful votes
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I've never used a professional resume service before. So glad I did!

Date of experience: October 20, 2019
Pennsylvania
1 review
0 helpful votes
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I thought that this was a free template until I had spent hours updating my resume and was not able to download without paying a fee!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Michigan
1 review
0 helpful votes
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Bait and switch
October 20, 2019
Updated review

I thought it was going to be free, based on the google search. I didn't realize until after I spent all that time building the resume that I would have to pay for it.

Also, I got a weird email from you that was criticizing my resume about the format, content, and writing. The thing that's weird is that all of that stuff was automatically done for me by your program. Why would you make a resume for me, then email me to tell me it's bad and that I should pay a hundred dollars to get a better one made? There were zero examples given of the problems stated with the resume, so the whole thing feels like a pre-written review designed to make me spend more money.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019

I thought it was going to be free, based on the google...
October 18, 2019
Previous review

I thought it was going to be free, based on the google search. I didn't realize until after I spent all that time building the resume that I would have to pay for it.

Date of experience: October 18, 2019
Michigan
1 review
0 helpful votes
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Could have a wider range of job titles to choose from

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Oregon
1 review
0 helpful votes
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I thought this was a free website but i had to pay in order to get any download.

Date of experience: October 20, 2019
Rhode Island
1 review
0 helpful votes
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This process makes building a resume easy and stress free.

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
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It said a free resume builder, it is not free I had to pay for it!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Florida
1 review
0 helpful votes
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...
October 20, 2019

,,

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
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My first card didn't go through even contacting my bank and their was no issue...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Canada
1 review
0 helpful votes
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The fees should have been mentioned upfront but a very user friendly service

Date of experience: October 20, 2019
Germany
1 review
0 helpful votes
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Formatting in CV is pretty messed up
October 20, 2019

- formatting in CV is pretty messed up
- please create an option to NOT include the state for European countries

Date of experience: October 20, 2019
Wisconsin
1 review
1 helpful vote
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You outright lie about a "free resume builder" so I'm not too thrilled about having to likely waste an hour of my time on Monday to get my money back.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Texas
1 review
0 helpful votes
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Need to remove something (edit) my resume but was not able to gain access to it.

Date of experience: October 19, 2019
Iowa
1 review
1 helpful vote
Follow Molyneux G.
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I don't know why I would need a trial for a job resume when I need a job once for the next few years.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019