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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
161
quality
185
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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Colorado
1 review
0 helpful votes
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Not Free, Makes you put in card at end and charges you $4

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Rose,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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Great resume building site!
October 31, 2020

Great resume building site! Cheaper than getting someone else to create my resume.

Date of experience: October 31, 2020
California
1 review
0 helpful votes
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Stop prompting free resume's if they are not free
January 27, 2020

Stop prompting free resume's if they are not free. This is false advertising.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2019
Michigan
1 review
0 helpful votes
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I'd like to be able to save & return at a later time/date.

Date of experience: January 18, 2021
Delaware
1 review
0 helpful votes
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I wish I could download a resume without having to pay so much

Date of experience: January 18, 2021
New York
1 review
0 helpful votes
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Completed entire resume just to have to pay for it at the end.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2019
Saudi Arabia
1 review
0 helpful votes
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Could not go back to edit the resume after starting the payment process.

Date of experience: May 4, 2020
Saudi Arabia
1 review
0 helpful votes
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It would be perfect if I could control the icons to organize the sections on my CV

Date of experience: September 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Said it was free, actually costs $2.95 to start and $14.95 to continue.

Date of experience: January 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was not clear from the outset that this was a paid service

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2021
New Mexico
1 review
0 helpful votes
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It was quick and easy to fill out and make a updated resume

Date of experience: January 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Was really easy to follow and did not take too long to create.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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It is a nice site for anybody to use easy too go to

Date of experience: March 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Was suppose to be free
September 9, 2022

Was suppose to be free. I really needed one so it was helpful

Date of experience: September 9, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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It is good as long as i get the resume like right now

Date of experience: March 25, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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The templates were very helpful and made the process much easier! Thank you!

Date of experience: December 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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The process was easy
July 11, 2021

The process was easy. My resume (the finished product) is polished and professional.

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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The website said the resume was going to be free, but charged $25

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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I was told this was free and that's what your company is promoting

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
Canada
1 review
0 helpful votes
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This was a quick and easy way to create a great looking resume,

Date of experience: June 8, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius