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ResumeGeniusReviews 219,604

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
338
This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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I'm not very tech savvy and this was very easy for me to understand and use

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Should let us know the charge before we begin then we have the choice to go ahead or not to but thank you

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I'm having a hard time editing a statement in the skills section that was uploaded from my previous resume.

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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I saved after every step but still lost half of my work

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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This site was advertise as "free" and at the time of download it asks you to pay for it which should have been made clear from the beginning before going through the entire process

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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It's good, wish you had a feature to polish up the resume, fix grammar, spelling etc..

Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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Too many pop ups, it would be good if you could change the order of headers on the resume as well, especially considering you have to pay to use it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tom,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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It's quite a lie to advertise "Creating a Resume for free" and then charge $3 for accessibility.

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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Thank you for helping me!
November 13, 2023

Thank you for helping me! Everything was smooth and easy to use!

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Really easy to use, very comprehensive in clarifying word descriptions for job tasks.

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Easy to transfer my previous resume and edit! Beautiful and professional templates to choose from!

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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The ad said the resume was free, but it's not free.

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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Super simple to create a resume that looks professional!

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to use, lots of professional looking templates

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Need to be able to change section headings and to add additional date ranges to experience (e.g., Jun-Jul AND Sep-Oct).

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Its not free bottom line, the ad literally says no cc needed. Lie.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jess,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I think it is very deceiving to build a resume and then charge at the end. I am paying for it only because I put so much time and effort into the resume. If its supposedly free, then it should be free. Again deceiving. As soon as I get my resume I am canceling this subscription. I think I should get my money back

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Patrick,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Guatemala
1 review
0 helpful votes
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Your product was Excellent!
November 13, 2023

Your product was Excellent! However I did not know until the end of the process that I would be charged. The ease of this tool is well worth the low price, but the blindside was frustrating. Both ease of use, and professional quality are quite impressive.

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Good service and lots of great templates to choose from.

Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It was advertised as a free resume and after going through the entire process I ended up having to pay every month.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius