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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Is my first time using this platform and I must say it is ok.
I understand your marketing, but knowing the cost upfront would be kind.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy to use and was fast and very professional!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like more options to format size, font and style
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Simple process but really hope I will be able to cancel without any problems in the next 7 days.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You are holding my resume hostage. Per Google searches, you advertise that your service is free.
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its a bit of a con when you do all this work and then get to the end and realise that you have to buy into an ongoing subscription that requires you to actively cancel!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My cash app card didn't work everything else is great for now
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume creation was super easy and AI generation provided helpful prompts. However, the final resume is advertised as a free template, but you have to pay to download and then cancel within 14 days.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was at my last job for 19yrs and was uncomfortable thinking about a resume, but ResumeGenius made it easy and quick.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The only thing is it said free no credit card and then I had to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that you guys say it's free and yet made me pay so I can get the resume is beyond me.
Hello Ivan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome I was about to throw my laptop out the window
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and quick. My resume looks very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent,done by asking a few questions,offering chose I loved it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that it adds suggestions for creating a more dynamic resume is a huge plus when starting from scratch!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
They should tell you it costs money at the beginning, i wouldve still used it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Ryan was great at helping me get thru a problem and helping me get my resume
Thank you! We are thrilled to hear that Ryan was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
Resume Genius
Easy to use and suggestions and templates were versatile
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It put all my hard work into words for me and I greatly appreciate that.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius