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ResumeGeniusReviews 219,604

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
338
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow martins I.
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Is my first time using this platform and I must say it is ok.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I understand your marketing, but knowing the cost upfront would be kind.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Was very easy to use and was fast and very professional!

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Would like more options to format size, font and style

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Simple process but really hope I will be able to cancel without any problems in the next 7 days.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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You are holding my resume hostage
December 8, 2023

You are holding my resume hostage. Per Google searches, you advertise that your service is free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Elizabeth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Its a bit of a con when you do all this work and then get to the end and realise that you have to buy into an ongoing subscription that requires you to actively cancel!

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Colyn M.
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My cash app card didn't work everything else is great for now

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Lyndsey I.
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Resume creation was super easy and AI generation provided helpful prompts. However, the final resume is advertised as a free template, but you have to pay to download and then cancel within 14 days.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Cathy Q.
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I was at my last job for 19yrs and was uncomfortable thinking about a resume, but ResumeGenius made it easy and quick.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Dani O.
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The only thing is it said free no credit card and then I had to pay

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Ivan R.
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The fact that you guys say it's free and yet made me pay so I can get the resume is beyond me.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ivan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Tamara Q.
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Awesome I was about to throw my laptop out the window

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Maurice O.
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Super easy and quick
November 14, 2023

Super easy and quick. My resume looks very professional

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
6 helpful votes
Follow Abul i.
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Excellent,done by asking a few questions,offering chose I loved it

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Vaclav I.
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The fact that it adds suggestions for creating a more dynamic resume is a huge plus when starting from scratch!

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Sophia Z.
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They should tell you it costs money at the beginning, i wouldve still used it.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Delaware
1 review
0 helpful votes
Follow Liza V.
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Ryan was great at helping me get thru a problem and helping me get my resume

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We are thrilled to hear that Ryan was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Melissa A.
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Easy to use and suggestions and templates were versatile

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jalysa Y.
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It put all my hard work into words for me and I greatly appreciate that.

Date of experience: November 14, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius