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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Pretty sure this site said free, now I've done all this work and too late to go and redo everything on another page.
Hard to get to print and at first, which is why i used your site...it was stated that i could do this for free. Now i have to pay in order to get my resume. Very misleading
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Makes creating a resume less of a hassle. Very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not happy that I finish my resume then find out it's gonna cost money
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very nice that I can go in and quickly update the resume I previously created
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of use and how the user interface is intuitive and helps move beyond the mundane writing that doesn't stand out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was pretty quick and easy no problems going back to fix things.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You need to need to be up front about cost and service.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful tips and bullet points. I am very happy with the layout and very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and valuable to work with. Love the easy suggestions!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great quick help for last minute project for school
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. But will see how it goes further down the line.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise that its free when I'm charged at the end.
Hello Seve,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Though I assumed there was a fee for using your program, you were not up front about the cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You claimed the process was free but I came to find out I have to pay to access my resume. If I didn't buy it I would have wasted my time but now I have just wasted my money. Don't be shady and disclose it in the beginning.
Hello Kylie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was by far the easiest to build and the suggestions helped a great deal.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and really gave me ideas on what to put on my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's easy to use and gives me extra ideas in what to include
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius really enhanced my resume to make it look more professional and get more job offers
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Second time here, both times have been super smooth.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Natalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius