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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Like the included opinion on how to word my resume
It said it was free but it's not. Worked well though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love all the suggestions for helping me write my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick resume preparation with step wise guidance on providing inputs for each of the sections. Enjoyed the overall experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great easy to use helpful hints on what to put into my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful way to update this in a quick amount of time
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You claimed I was being directed to a free version of the resume and so I either pay you 3 $ which is stupid when you claim to be free or I spend another couple hours starting over again.
Hello Dawn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy and it was a great help. I understood and very affordable.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty good, I liked the multiple options it provided to build my resume. I also liked how it saved even after I closed the tab.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Didn't tell me about the 2.95 fee though until i FINISHED. Thought it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have not seen the results yet, so I am not sure how I like them
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good resume help. Sneaky con job getting me to subscribe before releasing my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use, great templates, loved that you can add and delete easily
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with different templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to comprehend and it walks you right through the changes you would like
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and easy to navigate to build a very beautiful resume that resembles my hard work ethic
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It very expensive and if you save a resume in their system it should be available to retrieve it, because you paid for that resume already,
Hello Candice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I dont like that fact, I was told by a customer representative that I could get my resume free via text but that option wasnt available once I created my resume and the only way I could get the "free" copy was to sign up for a 14 "free" trial for$2.95. Its a great resume builder site and very easy to navigate but its "free" practices are very deceptive.
Hello Jacqueline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius