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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It very expensive and if you save a resume in their system it should be available to retrieve it, because you paid for that resume already,
I dont like that fact, I was told by a customer representative that I could get my resume free via text but that option wasnt available once I created my resume and the only way I could get the "free" copy was to sign up for a 14 "free" trial for$2.95. Its a great resume builder site and very easy to navigate but its "free" practices are very deceptive.
Hello Jacqueline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was great to experience this platform, am looking forward for great opportunity
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and was very helpful in terms of organizing, formatting and wording my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! It was easy to use and I enjoyed the assistance.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Shouldn't have to pay 3 dollars to download a resume for only 14 days, should be a permanent download
Hello Heaven,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's a convenient and efficient way to write a resume immediately.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Great tool to help format and edit your resume for any job you need to apply for.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate. Plenty of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They make it so easy with the pre loaded descriptions of job duties and personalized talent!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how easy it was and how quick it was to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It seems like I didn't see the rates up front - I only learned about it after I wanted to view my draft resume for the second time.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems to be a great solution to creating and updating resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Deceptive. You should say upfront that one has to subscribe in order to download and print even a test resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise that it's free, when it's not and then in order to get the resume you have to subscribe to an automatic subscription renewal.
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to assemble my resume, and there are a lot of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was quick, professional and easy to edit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was for free then made me pay when i was done
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and good templates available for resume preparation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Candice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius