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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The resumes look Great. Wondering if they will make it through the ATS and come out still looking good.
I was pleasantly pleased at the speed of your system and language presented to fully complete my winning resume….Big thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was very user friendly, even for the least experienced user
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was told it was free but it wasnt. Waste of my time
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
An easy quick way for anyone to make a great resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, pricing structure doesn't make sense. Who needs a resume builder subscription for a whole year?...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Recomendado es la mejor aplicacion para crear sus resume de una manera profesional y mas facil. Esta es la segunda vez que creo un resume y multiples miembros de mi familia usan la misma aplicacion para presentar un buen resume en sus trabajos.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience just what I was looking for!
Thanks so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely loved it, formatted my resume and provided me with ideas!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy! The process was very smooth, and pointing to next steps, very helpful.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I find it frustrating that you can't add secondary bullet points
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This process was very user friendly and had many templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website is marketed as free when you have to pay for you resume
Hello Jay,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything was great except stating it was free in the beginning and then charging
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The pricing is very high. Sadly, I don't plan to renew after my trial is up, but I think the service is great!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertising the site as free then asking for money to download my CV is not only shameless, but $#*!ing ILLEGAL
Hello Aurelian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
They said it would be free but I got charged in the end
Hello Aaron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing and accurate. Made the job easy and effective
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to navigate and the suggestions were extremely helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius