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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Advertised as a free CV builder - do all the work then have to pay for it to be downloaded!
I don't like the fact that you have to sign up for monthly payments
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was under the impression that this was a free resume builder. I was taken by surprise when I was asked for my credit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They are very helpful in helping you sort out things you need to put on paper so you don't forget
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Initial look of the resume looks great. Couldn't really tell if much word replace/editing was done? It would actually be nice to see if any automation was done to touch things up.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Google said that this was a free service however after spending time on my resume, it charged me.
Hello Salvatore,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was helpful as a graduating college student to have help putting professional language around my professional experiences.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is very expensive. $24/month for this is too much.
Hello Christian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I had a good time to build a good resume. Thank you for your help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't gotten my resume yet but so far so good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and has great automated suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Let people know upfront its not free instead of charging at the end.
Hello Nompumelelo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is page is a $#*!ing scam.
Probably some stupid Indian $#*!s beating each other off eat your papadums and curry
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy form and nice-looking update from what I had before.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes things so much easier. It could be upfront with payment, though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm very exited that I could write my cv and cover letter at the comfort of my home. Very happy about it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, fantastic! Though it was stated as free. I'll guess you call it free to generate but three dollars to receive a copy. Oh well.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Deceptive advertising of free resume, then charge for the free resume
Hello Tim,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Letting people know that there will be a cost upfront would be helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome experience with perfect language and wording
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius