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ResumeGeniusReviews 218,635

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
293
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Advertised as a free CV builder
December 12, 2023

Advertised as a free CV builder - do all the work then have to pay for it to be downloaded!

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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I don't like the fact that you have to sign up for monthly payments

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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I was under the impression that this was a free resume builder. I was taken by surprise when I was asked for my credit card.

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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They are very helpful in helping you sort out things you need to put on paper so you don't forget

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Initial look of the resume looks great
December 12, 2023

Initial look of the resume looks great. Couldn't really tell if much word replace/editing was done? It would actually be nice to see if any automation was done to touch things up.

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Google said that this was a free service however after spending time on my resume, it charged me.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Salvatore,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It was helpful as a graduating college student to have help putting professional language around my professional experiences.

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This is very expensive
January 4, 2024

This is very expensive. $24/month for this is too much.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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I had a good time to build a good resume. Thank you for your help.

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I haven't gotten my resume yet but so far so good.

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very easy to use and has great automated suggestions

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
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Let people know upfront its not free instead of charging at the end.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nompumelelo,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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This is page is a $#*!ing scam
December 12, 2023

This is page is a $#*!ing scam.
Probably some stupid Indian $#*!s beating each other off eat your papadums and curry

Date of experience: December 12, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Easy form and nice-looking update from what I had before.

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Makes things so much easier
December 11, 2023

Makes things so much easier. It could be upfront with payment, though

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ghana
1 review
0 helpful votes
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I'm very exited that I could write my cv and cover letter at the comfort of my home. Very happy about it.

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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So far, fantastic!
December 11, 2023

So far, fantastic! Though it was stated as free. I'll guess you call it free to generate but three dollars to receive a copy. Oh well.

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Deceptive advertising of free resume, then charge for the free resume

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tim,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
2 reviews
0 helpful votes
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Letting people know that there will be a cost upfront would be helpful

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Awesome experience with perfect language and wording

Date of experience: December 11, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius